We spent 2 weeks at this lovely resort at the end of May. Like everywhere it is always easy to focus on the things that maybe aren't 100% and there were a few things here that annoyed us but overall we felt that this was a beautiful resort and very well maintained and we will definitely come back.
Reception: Excellent welcome after what seemed like the longest transfer ever. Welcomed with a nice cold drink and towel and processed very quickly. We were sent ahead to our room and our luggage was delivered about 20 minutes later.
Room: We stayed in the premium block on the 4th floor and although we wouldn't have chosen this room (would prefer old style but none available) we were really impressed. The room was MASSIVE as was the bed. The bed was the most comfy I have ever slept in. The entire room was well equipped and apart from requesting extra hangers we did not require anything and nor did we have any complaints.
Beach: We did find the beach a little disappointing but we were away of the issues before travelling. The first week we struggled to get a bed without being up before 7am but the second week you could still get one after 10. We didn't really spend any time at the pools so can't really comment.
Food: The food was lovely. Don't get me wrong, it's not 5* restaurant quality but it is well above what you would expect and indeed normally get at an all inclusive resort. For us we liked the Mexican and also the Gourmet Pub. The Pub menu is very odd and takes some getting use to but for us the best waitress on the entire resort works in this restaurant (Sandra). She goes about and beyond.
Bars: We spent quite a bit of time at the main bar, always quick service and loads to choose from.
What I will say is that when is rains they really let themselves down here. We has 3 full days of torrential rain and the place really struggled to cope. The phone lines went down many time for hours at a time. Not able to order room service. Also, quite a few of the restaurants desperately need their roofs fixing as they were leaking. Vida was particularly bad.
I could probably go on for ages but all I will say is that for the money we paid this resort excelled and we will definitely be returning.
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Sensimar Riviera Maya Mexico - Puerto Aventuras