We booked this as we had previously stayed at el dorado royal (sister hotel). Well this hotel does not compare in any way shape or fashion. Entertainment in evening was non existent even though they advertised beach party this was cancelled on both weeks due to wedding party and lack of staff. We spoke to entertainment staff but they stated it was management decision. It felt as though wedding parties had priority over normal guests. Beach is awful, take some type of shoe you can you in sea very rocky and shallow. Drinks not great either. Most of the restaurants serve up the same food for example similiar menu in garden grill and gourmet pub. We both had upset tummy for a good six days after speaking to other guests they were complaining of the same. Janet the beach waitress was an absolute star. If you get to the beach any later 8am then forget getting a sun bed they all have towels on, although their is a rule regarding leaving belongings on beds nobody takes any notice and impossible to get around the pool.
Highlight of the holiday : coming home
This feels such a negative review, I'm very disappointed however I cannot fault their sister el dorado royal as this is a 5 star hotel and seaside suites is a meagre 3* at the best.
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Sensimar Riviera Maya Mexico - Puerto Aventuras