First time in Mexico and all inclusive we are normally happy ramblers so the change was welcome lovley hotel very chilled no noise great beach welcomed with a cold towel and cold drink gratful after a 10 hour flight and 1 1/2 hour transfer. Room was lovley jaccuzzi air con (which you are grateful of soooo humid) towel art every day with mini bar re stocked every day.
People work so hard here gardens are well kept beach is raked every evening and sea weed taken out of the sea every day in the morning beds are stripped and replaced with clean sheets daily evening entertainment fab many thanks to Ivan Rodrego Louis Jessica you are such lovley people thanks for sharing your stories with us about you home life hope you al do well.
Ok very amaerican not traditional Mexcian and the end of a 10 day trip was glad to get away from it became boring seems catered to the tourist who goes there i get that but theres only so much eggs benedict thin bacon acrid sausages you can face frist thing in the morning waiter service excellent special thanks to Yridiana Anna Cosme rolando you were so great and attentive.
Most are good ala carte best experience Gourmate pub worst the Mexican reason for this was not the food but the attuide of the waiters example my husband wanted to use the bathroom there are not toilets in the resturants you have to go out side being new on site we didn't know this the waiters decided to not tell him where the toilets were and decided to play a game for over 1/2 hour we got the impression that they did not like english people the manager was most rude if i were his manager i would have shown him the door this was also apparent on Mexican night (which is highly reccomended only real mexican food you will get here) as he ignored us for the whole evening talking to every other table apart from ours.
Sam and Henrique
thanks for keeping us in our rooms and on site however thanks for not responding to our phone call when the hotel reception tried to call you as we were told by you so many different departure times all we had to go on was the bell boys for coach departures and word of mouth from 5 other couples who had been told by you different information where were you we had a 36 hour delay sent to cancun airport which was shut for 5 1/2 hours before take off with no access to water or food or information ADVICE information from reps are not good check a few days before check out and KEEP CHECKING changes all the time left hand doesn't know what the right hand is doing. OUR EXPERIENCE
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Sensimar Riviera Maya Mexico - Puerto Aventuras