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“Best Vacation Ever”
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Excellent
62 reviews
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Overview
Villa -
10 Bedrooms, 11 Bathrooms, Sleeps 20
Puerto Aventuras, Yucatan Peninsula

Reviews from our community

Excellent - based on 62 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
rwliu75
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Vacation Ever”
Reviewed 12 July 2014 for a stay in June 2014
1
person found this review helpful

This is really a phenomenal place. We came here with 6 other couples, and a range of children from 1 to 8 yrs. A total of about 16 individuals were here, and everything was great. It starts before even arriving with aforementioned Mimi emailing you to make sure everything is set up. The chef, Ana, with her staff of Luigi and Esmeralda, ask what you need in the refrigerator before you arrive. When you arrive, fresh guacamole is waiting for you. Each day, Mimi would come by and ensure that everything was going well. Multiple times during the day, she would be in touch to make things happen. The chefs were incredibly friendly, and we watched plenty of World Cup soccer with them.

And really the house is amazing. 10 bedrooms, all very generous in size. Kayaks, game room, huge kitchen. Kids loved the pool. We had a wedding vows renewal here, and Lucy arranged everything to perfection. And really, the whole package was incredibly reasonable in price. We're coming back in two years for sure.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarisolAl...
Guadalajara, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing Wedding and Time of my life”
Reviewed 19 June 2014 for a stay in May 2014
1
person found this review helpful

My family and i stayed for 6 days and 5 nights, we celebrate my wedding at the Hacienda, it was like a dream come true… i could not ask for more, everyone there are like angels, they where checking the perfection of every detail all the time, and even share my happiness. It was amazing.
The Hacienda is a wonderful place, for the wedding celebration and the vacation, is like asking for a cinderella story and making it real, all my family and my husband were amazed by the beauty of the place, the beach, the people like Marina, Mimi, Lucy, that are in charge of running the place perfectly; and for Luigi, Esmeralda, the chefs we ate delicious, thanks to you.

We did not want it to leave, is like living in paradise.

If you don´t try it, you will miss the best time of your life.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DougM123
Chicago, IL
Level 5 Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Can't wait to return”
Reviewed 31 May 2014 for a stay in May 2014
1
person found this review helpful

Stayed here for a destination wedding. House is huge with an incredible courtyard and really nice pool. The staff - from housekeeping through the chef were wonderful. Also, as noted, Mimi comes with this house :) It is her job to make sure you have the most incredible stay and she does not fail. Whatever you need or want, she can make happen - from boat cruises to four hand massages!

Our hosts also had alcohol delivered and they were able to return what was not finished - so the bar was stocked all the time!

Please note that one of the pictures here is older - the house has a wonderful pool and incredible vegetation now. The initial picture is probably from when the house was built. On that note, the house feels very new. Already planning our next extended family getaway and this will be our destination of choice!

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
Reviewed 23 April 2014 for a stay in March 2014
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dallas
Reviewed 21 April 2014 for a stay in March 2014
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TX
Reviewed 17 April 2014 for a stay in March 2014
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Montreal
Reviewed 15 March 2014 for a stay in February 2014
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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