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“Amazing Vacation!”
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Excellent
32 reviews
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Overview
Villa -
10 Bedrooms, 14 Bathrooms, Sleeps 28
Puerto Aventuras, Yucatan Peninsula

Reviews from our community

Excellent - based on 32 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
HighExpec...
Palo Alto, California
Level 1 Contributor
1 review
“Amazing Vacation!”
Reviewed 19 July 2017 for a stay in July 2017

This vacation surpassed my expectations. Not only was the villa superbly gorgeous and as lovely in person as in advertised pictures, but it was the incredibly caring, detailed, attentive and accommodating staff that set our vacation apart. Every detail of our vacation was custom tailored to our specifications thanks to the amazing staff from Chef Martin to our concierge, Mimi. Our large party of 21 was well taken care of from the moment we stepped into the villa to the moment we sadly departed. I wholeheartedly recommend this experience without hesitation.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
getrabitz
Manchester, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Our stay greatly exceeded our very high expectations.”
Reviewed 13 July 2017 for a stay in July 2017

Hacienda Magica met the needs of 13 family members aged 13 to 83. It is a luxury property with many amenities and a most professional staff. Mimi, our concierge and Martine, our chef along with Alonzo, the sous chef and premier baker, and finally Carlos the ever smiling butler-bar tender provided the ultimate in service.
The accommodations were superior and maid service was daily. Our personal laundry was done and the congenial atmosphere enhanced our stay.
This is an ideal property for the discerning client.We hope to return.

Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert W
1 review
“Phenomenal, worth every penny.”
Reviewed 27 June 2017 for a stay in June 2017

If you have the chance to book with this home you will not regret it. 1st class service, 1st class food, 1st class location. The staff was amazing Mimi made sure you always had exactly what you needed without being overwhelming. Carlos mixed amazing drinks and the chef cooked cuisine to die for. Every room had great AC for when you wanted to beat the heat and even though we didn't think we'd use the tennis court we had a tournament every night! Every second was an absolute pleasure. My only complaint was the wifi was awful but then again, I was in paradise and shouldn't be on my phone anyway!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5Squids
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Mexican Escape”
Reviewed 13 April 2017 for a stay in March 2017
1
person found this review helpful

We had a fabulous time during our stay! The home was spacious and beautifully decorated, and could easily accommodate our party of 23 people. The staff was exceptional, most especially the personal chefs and on-site property manager, who went above and beyond to surpass our every expectation. The tennis court was a perfect outlet for the kids, as were the water sports. We enjoyed meals al fresco and sunset cocktails, and woke up to fresh brewed coffee every morning. Our excursions were carefully orchestrated, and every dinner reservation recommended off-site was incredible. Overall, both the house and our experience were fantastic!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Boston, Massachusetts
1 review
“Perfect experience”
Reviewed 7 April 2017 for a stay in March 2017

We were there for a company retreat, and it was totally perfect for our group. The meeting space was functional yet casual, accommodating both the group and break-out sessions. The food was consistently excellent and service friendly and efficient. The whole team from the kitchen to the butler to the gardeners were nice and friendly. The ambience is really nice. The property is clean and spotless. We are really glad in the end that we picked this destination, as it's an anxiety-provoking experience to pick a spot for a company retreat never having laid eyes on it before.

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 review
“The perfect vacation! We had 15 people.”
Reviewed 16 June 2016 for a stay in April 2016

The food was awesome... Probably the best part. The chartered boat with snorkeling was better than any movie. Would recommend extremely high. Mimi was awesome and took very good care of us.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malexpete...
Oakland, CA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic House, Staff & Experience”
Reviewed 12 February 2016 for a stay in February 2016

Hacienda Kukulkán was outstanding experience for our group of 11 friends. The staff is wonderful, the food is excellent and the concierge, Mimi could not have been more accommodating and helpful. The house is beautiful and well set up for a large family or group of friends. The tennis court is fantastic as are the putting greens. There are a number of worthwhile day trips within 40 miles (Tulum, Cenote, Scuba Diving, Golf). Highly recommend this place for people who like an active vacation. Mimi knows the area well and she will give you excellent recommendations.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The on site activities
Liked least: The beach
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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