My husband and I were at the Barcelo Maya Beach from March 7-14th. We were very happy with this resort and would recommend it.
Arrival - Check in went quick but since we arrived at 12:30 pm we had to wait until 3:00 pm to get our room. We grabbed lunch and then just explored a little until then.
Rooms - Our room was located in the Tulum block at the very back but we didnt mind because we were closer to the buffet and lobby. The beach was not a far walk at all. We thought the room was quite large and very clean. Our mini bar was stocked everyday with more than enough and every other night we had turn down service. Our room was cleaned by 11 am everyday. We put an old card into the air conditioning slot instead of a room key so that it would stay running when we left and it was never removed. We had trouble with our safe at first. It was closed already and could not be opened as we didnt have the previous code. My husband went down to tell them and they said insert your room key into it. Well there was no key slot so I told someone it wasnt opening. No one came to help so he went again and they argued to use the room key. He came back up and took a picture of it and went down to ask them where to insert it then. They then realized it was a new one and had to come up to open it. We also never recieved our luggage to our room and had to phone to get it brought up. But it was no big deal.
Food - The food was really good with lots of variety. If you read otherwise then its from someone who cant be pleased because we only had buffet at the Maya side and there was always tons of choice and most of it was really good. Every night was a theme night. I loved the food at the Beach side grill. We didnt eat there too much though because around lunch it was too busy. We usually did around 3. They have really good self serve soft serve icecream there. We ate at 3 a la cartes.
Mexican - Was very good, though I didnt like what I ordered. But rest was still enjoyable.
Spanish - Also enjoyed. I had the roast pig and it was a little on the "gamey" side but good.
Steakhouse - Good as well. I had the filet mingon and it was good for what they offered. My husband had the prime rib and liked it. He ordered at Mayan coffee after. They lit some liquor on fire to pour into it.
Drinks/Bars - They have a large variety of drinks to choose from. I didnt have any alcoholic (pregnant) but I had lots of selection of other drinks. My husband would often just go up and ask for something good thats non alcoholic and they would come up with something. They also had self serve beer taps. Tables with self serve wine, tequila (in all sorts of interesting flavours) rum, coffee, tea. They have slushie machines and soda fountains to help yourself with at all bars and buffets. Staff would often come to you in the lobby and get you a drink.
Theater - We only went to our theater. We were actually suprised how well done the shows are. It does get packed though if you go right before and there often only seating in the smoking areas which didnt suit me. We loved the Circus show and the Mayan Prehistorica. They try really hard and put on a good show. As far as the type where they pull people on stage we never saw that once at the ones we went to.
Beach - The beach is beautiful but gets pretty busy so we never could find chairs but prefered the pool area. We went snorkeling and could see lots of fish. It was pretty wavy the whole week but that kept a nice breeze at all times and so it was never too hot. We also went twice out to the "almost secret" lagoon at the end of the resorts. Its located past the Palace and we were often the only ones there or of very few. Lots of fish to see but no coral. Directions can be found on the unofficial barcelo maya website.
Shopping - There are many shops on site. We bought something from the Caribe gift shop. We went shopping at the shopping centre just past caribe but if your expecting a deal then dont count on it. Some stuff is ok priced but we have been many places and know whats worth paying for. They would not bargain at the kiosks much, even if it was 3 dollars less. We went into one shop where they claimed everythng was 30 percent off in store, then when we picked what we wanted well of course....thats not 30 percent off. Actually only this shelf is now...conviently..so we didnt buy anything. The airport was really expensive except the alcohol in the duty free. Had some deals.
Activities/Excursions - We didnt do too much. Were going to take out the water bikes but it was too wavy. My husband went on the ATV tour (I wasnt allowed) he enjoyed it. We liked the mini putt course.
Overall we liked this resort. They offered a lot to do, beautiful area, great food and entertainment. A large variety of people. It a little "americanized" but we expected that. Staff was polite and while some didnt speak good english we dont care, its thier country not ours. They tried thier best. Service was also good anywhere we went. Bars got busy at night and sometimes my husband had to wait a bit but they went as fast as they could. It was a great relaxing week :)
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- Also Known As:
- Barcelo Puerto Aventuras
- Barcelo Hotel Maya Beach
- Barcelo Maya Palace
- Barcelo Maya Mexico
- Barcelo Maya Resort
- Catalonia Rivera Maya
- Maya Beach Resort
- Barcelo Beach Maya Mayan Resort Riviera
- Barcelo Maya Beach Resort Cancun
- Barcelo Maya Beach Riviera Maya, Mexico - Puerto Aventuras