We went down to the Barcelo at the suggestion of a previous guest and our group of 30 got upgraded to the Palace instead of the Colonial. I'm always up for the free upgrade.
Pros: Great food in the reservation restuarants, although we heard the evening buffet was that great. People with kids will love the family pool. The rooms were very nice and had the expected flat screen TV. The adult pool was very nice, but if you are going to put out signs stating no reserving, then you need to enforce it. The beach is nice and long for walking and snorkeling right off the beach was great.
Cons: Unfortunately, the layout of the Palace is such that if you are in one of the sections closer to the street, it is a hike to get to any of the restaurants/lobby/bars. I understand the desire to have upscale restaurants right on the water, but they should have considered a different layout of the rooms. The service was questionable. Clearly they didn't have enough employees for a 5 star resort. As mentioned in other comments, watch for the drunk high school kids starting in early March.
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- Also Known As:
- Barcelo Puerto Aventuras
- Barcelo Hotel Maya Beach
- Barcelo Maya Palace
- Barcelo Maya Mexico
- Barcelo Maya Resort
- Catalonia Rivera Maya
- Maya Beach Resort
- Barcelo Beach Maya Mayan Resort Riviera
- Barcelo Maya Beach Resort Cancun
- Hotel Barcelo Maya Beach Riviera Maya, Mexico - Puerto Aventuras