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“Paradise - the most beautiful place on earth!”
Review of Barcelo Maya Beach

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Barcelo Maya Beach
Ranked #11 of 17 Hotels in Puerto Aventuras
Elgin, IL
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Paradise - the most beautiful place on earth!”
Reviewed 25 October 2009

We stayed at the Palace from October 17 - 24, 2009. You truly feel like royalty when staying there. The spacious room we had was the third floor overlooking the pool but you could also see the ocean from there. The view was spectacular!!! The main lobby annd eating areas are absolutely gorgeous as is all the landscaping and beach area! The staff is extremely friendly and always gets you something if you need it. The food is plentiful and delicious. The Ala Cartes are wonderful - wht an experience. I will recommend this resort to everyone! There was absolutely nothing to complain about as the whole place is great! The resort grounds are breathtaking and so are the other resort grounds on the property. The shows and all day entertainment are great. All in all...this trip was wonderful!!!

  • Stayed October 2009, travelled as a couple
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Helpful?
2 Thank kgonzo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Portland, OR
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2009

My husband and I went to the Barcelo Palace in August 2009. This newer resort is absolutely beautiful. All the employees are so friendly and will cater to all your needs the entire time you are staying there. They always have the biggest, warmest smiles on their faces. AND IT IS SO SINCERE!!! Not fake at all. They actually enjoy their jobs and it shows! So.....PLEASE remember to tip these people. I think it is so rude when guests don't tip just because it says All-inclusive. These employees work so HARD ALL DAY LONG. Why not show them that they are appriciated by giving them a tip? Even just a dollar makes a huge difference to them. : )
The ocean water is breath taking, and so warm. We went snorkeling everyday, right there at the resort! No need to waist extra money on excursions, Barcelos have it all. We saw huge turrtles, lots and lots of fish including puffer fish and angle fish that were like a foot long. You will also see beautiful corals.
The food at the buffets were always so fresh and AWESOME. SO much to chose from. Most of the meat is raw and they cook it right in front of you. My favorite was pasta with shrimp and white sauce. Also their guacamole was the best I've ever had!!! Try their tostadas!!! Excellent. I was even eating them for breakfast. We were so satisfied with the buffets that we never even tried any of the restaraunts that were at the resort, and we could have gone for free, but you have to make reservations to dine at the restaraunts. But I did hear from other guests that the food was great at the restaruants.
You will so enjoy your stay here and after going we will never stay anywhere else besides Barcelos. We may not be able to afford to stay at the Palace next time ... but all the other Barcelos that are on the same strip of property looked nice too. And they are all right next to eachother. So We will more than likely book just one hotel next door to the Palace. Which if I remember correctly is called the Tropical at Bacelos.
I can't wait to take my son with us next time. It seemed fun for kids too. They have activities to keep them busy. One of my favorite things to do when it was super hot and wanted to take a break from being in the sun was their ceramics that you can paint. My husband and I painted one everyday we were there. After you are done painting them you give them back to be put in the oven and pick them back up the next morning. They add detail to your painting that makes it look like a professional painted it. You will be shocked how ugly it looked when you drop it off and how beautiful it will be when you pick it up. You will ask yourself "Did I paint that?" They make great gifts too!
Oh yea one thing.... if you have children and don't want them to see nudity.... then keep them in the pool.... down at the beach the women can take their shirts off....which my husband liked... but not appropriate for children.
HAVE A GREAT VACATION!!! YOU WILL FALL IN LOVE WITH THE BARCELO HOTELS!!! :)

  • Stayed August 2009, travelled on business
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Helpful?
3 Thank barrycindy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2009

Beautiful grounds... Excellent service... Great rooms... Clean, large pools... as good as it gets.

  • Stayed September 2009, travelled as a couple
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Helpful?
4 Thank Kev L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 October 2009

If you are thinking about booking this hotel...DO IT!!! Think no further! This was the best trip EVER!!!! We were on our honeymoon and stayed at the Barcelo Palace in Puerto Aventuras!!! This hotel is absoulutley amazing, BREATH TAKING!!!! You will NOT be disappointed in chosing this hotel! :) We are already planning to go back in May!!! We even had paid for excurssions and cancelled them, cuz we didn't want to leave this resort. WE LOST $$$ FOR CANCELLING, but once you arrive at this hotel... you will understand why we did not want to leave it.. not even to go swimming with the dolphins!!! I would never take a chance at booking a different hotel...cuz I know I would be disappointed. Barcelo hotels HAS IT ALL!!! YOU will NOT EVER WANT TO GO BACK HOME!!!! :) IF I was rich I would pay to live at this resort. :)

  • Stayed August 2009, travelled as a couple
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Helpful?
6 Thank barryanthony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2009

We stayed at the Barcelo for 2 days and decided to go to the Gran Velas for the remaining 5 nights. The hotel reminded me of a convention center, way too big. I will say that the rooms, the pool, and the kids club were nice, however I thought the restaurants were awful. We had dinner at the buffett the first night. My son picked up his fork and there was food from the previous diner on it, the table cloths were filthy and the food was mediocre at best. The following night we ate at the Italian restaurant, it started off ok until we got the main courses. My husbands Osso Bucco was like shoe leather. I could not have eaten that buffett each day for lunch and dinner. Also the service was not very good, the the staff in the club premium area for check in were extremely rude. The receptionist acted as though we were bothering her. The pool bartender was awful as well, he couldn't make a margarita to save his life, and he acted put out having to get us drinks. We paid $40 more per night and went to Gran Velas and had a top of the line experience. If you are looking for a relaxing time with great service and food I would not suggest the Barcelo.

  • Stayed October 2009, travelled with family
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Helpful?
4 Thank barkleyDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 October 2009

We stayed in Barcelo in between October 3 - 9, 2009. All of us - 7 people only has one word to say - LOVE BARCELO MAYA PALACE & MEXICO. We took the flight from SFO to Cancun by Mexicana airlines, and we had a wonderful time during the flight. Especially the flight is on time and having a hot meal. Also, the luggage came out smoothly and no charge for our luggage. We can't wait to exit from the airport and head to Barcelo. We took the USA transfer and took us around 45 mins to the resort. The resort is big and beautiful. We had no problem to check in and got a welcome drink. We got the room at Oxcana building, a little far from the lobby and the restaurant. But we need a walk to digest all the food and drink in our body.

After we opened our room, we found out they gave us a champagne and a basket of fruit for celebrating our wedding anniversity. It was so sweet and so surprise that they really care when we booked our vacation. Also, the room is really big and neat, and it really can fit three of us without any problem at all. The whole resort is really nice and all people working there are really friendly and helpful. Even though they can't speak English, they still smile a lot.

We have 5 ala carte while we stayed, all of us loved Seafood & French restaurant. Also, if you love a drink, go straight to the lobby bar at the reception area and the one next to French restaurant. Those bartenders know how to make the drink and we were so happy to get different cocktails from them.

The beach in Palace is quite rocky, but if you love snorkeling, you will love it. We saw sea turtle and a lot of beautiful fish while we were there. But if you love the sandy beach, just go to beach or tropical one, and you will not disappointed.

We also went to cenote next to Barcelo and it was wonderful and the water is so cool, especially after walking ten mins from the resort, you really need a water to cool you off.

After 7 days in Barcelo, we keep talking coming back next year because we still don't have enough time to explore the resort. I will highly highly recommend people to go there because you will not regret what you pay.

  • Stayed October 2009, travelled with family
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Helpful?
7 Thank begals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nj, usa
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 October 2009

i was worried for nothing the place is great.... THE ONLY ISSUE WE HAD WAS THAT 1 OUT OF 3 ROOMS WAS NOT READY BEFORE 5 PM. ALSO OUR ROOM MINI BAR WAS NOT RESTOCKED TWICE WITHIN 8 DAYS STAY BUT ONE CALL AND IT WAS DONE. A BIT OF ADVICE THE HOTEL RATE FOR 1 USD= 10 PASSOS IT`S A RIP OFF DON`T BUY ANYTHING IN THE RESORT.

as fare as excurtions tulum is a waste of time boring and hot. We paid 35 usd a person and $4 camcoder charge at tulum was not worth it... however xcaret is a must see go i recomend it we paid 109 a person from hotel after negotiating with Barcelo rep.



food is awsome, drinks and rooms are fantastic... service is superb...i recomend this place to anyone going to rivera maya... it`s a must...

P.S. SNORKLING ON THE REEF INFRONT OF HOTEL IS BETTER THE SHELHA... WE SAW TURTLES, RAYS, AND LOTS OF FISH... TRY THE PEER AS WELL GREAT SNORKLING THERE...

  • Stayed October 2009, travelled with family
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Helpful?
3 Thank luke2pl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Barcelo Maya Beach

Property: Barcelo Maya Beach
Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico (Formerly Hotel Barcelo Maya Beach)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Barcelo Maya Beach Riviera Maya, Mexico - Puerto Aventuras

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