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“The New Owner Will Drive This Place Into the Ground”

Hippos Marina Lounge
Certificate of Excellence
Price range: US$8 - US$20
Cuisines: American, Mexican, Seafood
More restaurant details
Restaurant details
Good for: Local cuisine, View
Dining options: Breakfast, After-hours, Delivery, Reservations
Description: Lovely breakfast, lunch, dinner and special event restaurant overlooking the dolphins which are less than 15 feet away. Hippo has a great Taco Bar on our second patio with all the toppings you can imagine. Fresh daily fish and lobster sold by the gram. Hand carved American Black Angus steaks cut to size.We have large screen TV's for sports events but keep the volume low so others can enjoy the ambiance. Free fresh popcorn and terrific cocktails and ice cold draft/bottled beers make Hippo a gem in Puerto Aventuras for all to enjoy.
Reviewed 13 July 2014

My colleagues and I have been in Puerto for 6 weeks and have enjoyed The Hippo under the management of the previous owner, Bill Belair. We loved the service and atmosphere at the Hippo and would spend hours there hanging out, eating and drinking and relaxing (spending quite a bit of money). Angel and Alejandro always took such good care of us whenever we were there, which was at least 3 nights a week. NOW, however, Bill has sold the business to some new guy who seems to be drunk, and is certainly RUDE and belligerent. He was so rude to us and all we did was come in to eat, watch a movie on our laptop and hang out. He wanted to watch the World Cup and made rude comments the entire time we were sitting there (which didn't end up being long). He never even said he was the owner and you never would have guessed by the way he was behaving to loyal patrons of his bar. He told us the table we were sitting at was reserved, but there was no sign so we asked Angel because we knew Angel (he had waited on us for 6 weeks) and just thought the new owner was another patron because he never introduced himself as such. He threatened us when we asked Angel saying, "If you ever doubt my word again..." but he didn't finish and the woman he was with was antagonistic saying "there's an internet cafe down the street or a Starbucks in Playa if you want to go there." That's the only thing they were right about. I would rather walk on my knees all the way to Playa to ANYWHERE else than to EVER go back to the Hippo in Puerto again. We won't go back unless the previous or another owner does.

    • Atmosphere
5  Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (257)
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159 - 163 of 257 reviews

Reviewed 7 July 2014

I enjoyed The Hippo for breakfast several mornings during my last couple of trips to Puerto Aventuras. Their "Eggs Benny" is very good, along with a nice Bloody Mary! The service is always good and the atmosphere quite nice. It's so nice to start your day with a yummy breakfast while watching the dolphins play right in front of you. Aahhh can't wait to go back to PA!

    • Value
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    • Service
    • Food
Thank Donna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

We ate twice here, once for breakfast and once for lunch. Breakfast was very good and reasonable. Lunch was average for food quality but again reasonable.

    • Value
    • Atmosphere
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    • Food
Thank Herg4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Super friendly and attentive staff. Great food - lunch & dinner. They offer breakfast as well though we didn't try it. The dinner ceviche was huge & excellent. Lots of vegetarian options which is a bonus. I had the veggie burger which was very good. The waiter even offered up several veggie dishes which were not on the menu to accommodate me. Large TV with NHL playoff games on (go Blackhawks!). They let us finish watching the late game even though they were closing. Our favorite spot on the marina!

Thank Ruger09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

For the week we were in Puerto Aventuras, we ate at Hippos alot. They have good food (good ribs actually), comfortable outside seating area, and a large TV to watch sports. Also, they were one of the only places with beer on tap for very cheap. Good for knocking back a few and watching some sports at night. Breakfasts were really tasty, esp. the coffee. They have an extensive menu as well - covers everything. Staff was great as well. I saw some reviews that said the staff had poor service, but its Mexico, everything is slower.

1  Thank Evan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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