We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
“Excellent rental!”
other travellers have booked this property
Porto Bello
Bookings for this home are first-come, first served. Lock in your dates before they are gone
Porto Bello
Gym Pool
Check Availability
Request to Book
Make Enquiry
Very good
2 reviews
Porto Bello
Gym
Pool
Marina view
Pool
Living area
Living area
Dining area
Main terrace
Main terrace
Jacuzzi on main terrace
Jacuzzi view
Dining area
Kitchen view
Eating bar
Kitchen
kitchen
Guest room 1
Guest room 1
Guest room 1
Guest room 1 ensuite
Guest room 1 ensuite
Guest room 2
Guest room 2
Guest room 2
Guest room 2 ensuite
Guest room 2 ensuite
Master suite
Master suite
Master suite private terrace
Master suite
Master bed-king
Master suite closet
Master ensuite
Master ensuite
Master ensuite
Master ensuite
This property is not available for these dates.
Don't give up! Enquire about other rentals just like this one that are available -
Show all rentals available
Overview
Condo/Apartment -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Puerto Aventuras, Yucatan Peninsula

Reviews from our community

Very good - based on 2 reviews
Write a Review

Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Sarah R
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent rental!”
Reviewed 6 January 2016 for a stay in December 2015
1
person found this review helpful

We were a bit weary of renting this condo due to the lack of reviews and the description doesn't do it justice...the condo is gorgeous! It's not enormous but it was big enough for our 10 person group. We had 6 adults, 3 young kids (around 10years old) and 1 baby. We fit very comfortably in the condo!
Pros:
- Very, very clean condo. Maid service was provided daily except holidays and Sundays
-Spacious. We were scared when we saw it was only 1,500 square feet but I think that number is way off. Each bedroom has it's own bathroom and the bedrooms are spacious. Living area isn't huge but it's very comfortable for our group of 10
-Very large outdoor space with comfortable seating
-The staff in the office was very nice and extremely helpful
-Pools are nice and well maintained
-Free parking (and lots of it)
-Great location, just a short walk to all kinds of restaurants (The Pub was our FAVORITE) and beach

Cons:
-Small kitchen
-Dishwasher was broken...so we had to clean dishes every day which sucks while on holiday! They sent a technician several times but he would leave and not tell us anything...so the next day we'd call and he'd come back again...it never got fixed
-Only provided enough place settings for 6 people so we had to buy styrofoam plates and bowls and plastic silverware...with no recycling options was a pretty big bummer.
-We happened to arrive on a holiday and were not provided a Visitor Guide until the office opened, 2 days later. It's a minor gripe but it was very annoying to not have wifi (what little you can get), we were only given 1 key (they gave us more once the office opened), and all the instructions provided in the visitors guide would have been very helpful the day we arrived...not 2 days later
-I'd say the worst thing about the condo is the wifi availability...this can be a pro or a con ;) you get the best signal from out on the balcony...which was difficult during the massive rain downpours!

No one in our group (including 2 70+ year olds) ever mentioned the beds being uncomfortable, as a previous reviewer did.
The condo is located on the 3rd floor, something to consider with anyone handicapped. No elevators available.

Overall we had a great stay and loved our condo. Next time we visit we would most likely stay in Playa del Carmen only because of the location. We rented cars so we could do day trips around the area...I would suggest getting a car-it was much easier than relying on cabs or trying to figure out the bus system, but you wouldn't need a car in Playa. Puerto Aventuras has several restaurants and a couple bars...but that's about it. It does feel extremely safe there, we all felt very comfortable walking around at night by ourselves, no shady characters wandering around (like you see in Playa del Carmen). So depending on what you're looking for out of your vacation, this place is comfortable, very well maintained, and very affordable :)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: How pretty and clean the rental was!
Liked least: Wifi connection/small kitchen
Travelling group: Extended Family
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travlr79
Minneapolis, Minnesota
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful Property but lacks comfort”
Reviewed 29 December 2014 for a stay in December 2014
2
people found this review helpful

The property is beautifully appointed and I would have rated it as excellent were it not for the comfort level. The beds and pillows are on the extreme "firm" side and my older body needs something offering more plush bedding and pillows. To be honest however, my 20 something children also found the beds hard so it may not be just my aging body. Woke up with a backache every day. The Jacuzzi helped however. There were some nice surprises however. They do supply beach towels which was great and the maid service was fantastic. We were out and about every day and needed the beach towels which became apparent to the staff and we were supplied with some extras which was GREATLY appreciated. They even washed the glasses that we used (didn't cook at all or we would have used the dishwasher). If you rent the property I would suggest you arrive before the office closes which is at 5pm or you will have a very difficult time finding the room. The key is taped to the office door however there is no map of the property showing where your room is and had it not been for running into a staff member who was leaving we probably would never have found it as the lighting of the property is very dark plus the light outside of our room had burned out and it was COMPLETELY dark. This was fixed immediately when we reported it however. The wifi is weak which the office staff knew and gave us an Ethernet cable. Unfortunately the only port I could find was behind the rather large TV in the living room and since the cord was short, I put my laptop on the TV stand SO I would recommend if you rent that you bring a LONG Ethernet cord. The property is on the second level and the stairs are on the steep side without hand rail so if you are on the older side (as I am) you may want to reconsider as it was a bit of a challenge.
Puerto Aventuras is a completely gated area however why I will never know as they do not ask for ID and the area is open to the general public for the attractions within the complex. It is like gating off a portion of St Petersburg beach without necessity as it really is open to anyone.
We enjoyed dining at several of the eateries (there are really quite a few restaurants with live entertainment) and had the added pleasure of watching the dolphins as the pool where they are kept for the "Swim with the dolphins" attraction is directly across from the dining areas. Quite fun to see them jumping!
It would have been helpful to have an informational sheet supplied by the owner or property management advising the security code for WIFI and also some suggestions for purchasing groceries, dining, nearby beach info,etc. There is not a formal concierge in the manner of major hotel properties. You can ask the office management staff questions but it is not like a concierge that supplies recommendations or have any great knowledge of what might be available. I asked if there were changing rooms at Akumal beach for example, and they responded that they thought there SHOULD be as there were lots of restaurants in the area. Not really the kind of info a concierge would provide. Not to say they were not helpful but just not extremely knowledgeable. I believe most guests kind of have things figured out as they are residents. The office hours are 8am to 5pm and if you need assistance during those hours you are in luck. We were gone for the better part of everyday and aside from the initial check in (which we did the day following our arrival due to arriving after 5pm) and asking our question about Akumal, we didn't interact with the staff.
Overall the property was located in a great area, beautiful and aside from the steep hike up to the room and the bed quality it is a great place to stay.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: bedding
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enter dates for more accurate prices
2 guests
Adults2
Children0
Apply
Do you own a holiday rental? List it here.
Extra income
Earn money by renting out your home. With no up-front fees and no contract, you keep more for yourself.
Easy to manage
Confirm bookings in one click and track everything from enquiry to check-out – even while you're on the go.
Trusted by travellers
With millions of reviews and protected online payments, TripAdvisor helps travellers book your home with confidence.
Set up your free listing