Upon arrival the front seemed less than extravagant.
The hotel was over crowded and and the staff seemed less than eager to help.
The hotel itself experienced an overwhelming amount of complaints per day.
The rooms were nice but infested with bugs. Giant roaches came out in full force to audition for a television show. dead or alive were not cleaned up. Friends of ours were engulfed in bed bugs but I'll save that for their review.
Food service was very slow and I was very sick from the "world renowned" chef's soup of the day at the Italian restaurant.
I've never experienced bar tenders that refused to serve at an all inclusive resort until we went to the disco bar with in the resort.
Bar tenders would often walk around with their heads down and pretend not to see you just to avoid from serving patrons.
Drinks had to be reordered 7 or 8 times before receiving and was was watered down in some disgusting form of rubbing alcohol.
It was a bad experience to say the least.
If you are thinking of visiting this resort, just throw your money away and save the trouble.
- Official Description (provided by the hotel):
- Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more less
- Reservation Options:
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- Also Known As:
- Dreams Puerto Aventuras Hotel Puerto Aventuras
- Dreams Hotel Puerto Aventuras
- Dreams Resort Puerto Aventuras
- Sunscape Puerto Aventuras Riviera
- Sunscape Puerto Adventuras
- Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico