We stayed at this resort two years ago and their sister resort in the same complex, Maya Beach 8 times in the last 10 years. Always consistent, spotlessly clean, warm friendly staff and great food. Beach is terrific and pools as well. Have spoken to other guests who have stated this is the best resort they have stayed at of all the ones they have gone to in the Mayan Rivera.
When we celebrated our 35th anniversary , they found out on check in and graciously gave us an upgrade at no charge. Cannot ask for better customer focus than what they deliver. The Barcelo chain, and this resort complex in particular, is everything you would ask for and more.
We will be celebrating our 40th wedding anniversary in April 2015 and have decided to go back to the Colonial. As this is a big event for us, we want to make sure everything will go well, and the Colonial , we are positive, will deliver. I know what to expect at this resort and have never been disappointed.
Keith & Renee Harrison