Me and my family just returned from the Barcelo Colonial, we stayed there from Dec 5 thru Dec 11, with 2 kids ages 11 and 6.
Location: The hotel is approximately 20 minutes from Playa Del Carmen. The trip from the airport took approximately 1 hour and 30 minutes. A couple of stops by Best Day travel at other hotels.
Grounds: The grounds are lovely, well maintained and surrounded by water pools. The hotel has it's own shopping center and the deals are comparable with the deals in Playa Del Carmen. The lobby is beautiful and various statues on the grounds make for great pictures. The hotel has an 18 hole mini golf, bring plenty of bug repellant. You will get eaten alive without it, also during the night.
Room: The hotel is divided into the Caribe which is the lower budget hotel, Colonial/Tropical - Medium budget, and the Palace which is the higher budget. Most rooms do not have a ocean view even for the suites. The rooms were well maintained, kind of small for (4) people. The bathrooms are very nice, except they could use a better vent system. The beds were comfortable. If you get the double beds, they are full beds, so they are small. My son slept on the sofa in the room and was very comfortable. The rooms were acceptable from that standpoint. The mini fridges are stocked daily with water, pop and Modelo. Snacks sometimes.
Weather: It did not rain on our trip. The weather averaged 82 C.
Pools: The swimming pools are huge. Plenty of seating and cabanas, very pretty. However, the pools were very very cold so not that many people were in the pools on most days. However, the kids Barcy Park pool was awesome and kids normally played there.
Beach: The beach is also very huge and surrounded by palm trees. No problem finding sitting. Beware of the some nudity, but not that bad. BEWARE - BRING WATER SHOES - The entrance into the water is very rocky with loose coral. Watch your step throughout because of the loose rocks. Water shoes will work just fine. There is a pier where you can snorkel and feed the fish, very nice.
Services : Services were not that special and I was disappointed. For the pool area, you go and get your own drinks and because of the size of the pools it can be a good walk for a drink. Servers in the restaurants were friendly, but not very attentive and Yes we tipped, but it didn't seem to make a difference. The staff throughout the grounds however always spoke and had a smile on their faces.
Food: The buffets were very disappointing. The food quality was okay, however, it was hit or miss each day. The food was either cold or over cooked, or something from one of the specialty diners. If you can eat at the specialty places do so. The steak house was average, the Japense place was above average, it took awhile because of the presentation, but it was worth it. We enjoyed the Italian place the best. Didn't go to the Mexican or Fish places because they normally were on the lunch and dinner buffet menus. Two different buffet places near the beach and pools, but again the food was cold unless you ordered at the grill and they made it in front of you.
Entertainment: Nightly entertainment at 9:30 was average. I've seen better shows, but it was entertainment. I did not go to the disco. The hotel provides supplement entertainment in the shopping plaza on Mondays, Wednesday and Fridays at 6:30 p.m. which encouraged audience participation and was very fun.
Excursions: Tips - You are close to Xacret and Xel-Ha, taxis may save you a few books. Best Day Travel quoted a Tulum express package at $79 per person for a 4 hour excursion. I booked it thru the hotel for $38 per person, so shop around.
Overall Assessment: My family and I have traveled several times to the Riviera Maya. The hotel of similar quality was the the Catalonia in Puerto Adventuras. If the Catalonia had better rooms and better beds it would be a 5 - Star Hotel. I would agree with the assement of this Hotel as 3.5 star rating. It was not great, but it was not bad. It was average. I was hoping for more, but we had a good time. However, for a vacation you want a great time.
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- Also Known As:
- Barcelo Maya Colonial Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Colonial
- Barcelo Maya Colonial Beach Resort
- Barcelo Maya Caribe & Beach Resort
- Barcelo Maya Tropical & Colonial Beach
- Barcelo Maya Colonial Riviera Maya, Mexico - Puerto Aventuras