Our family (two boys aged 7 and 10 and my husband and I, late 30s) stayed at the Barcelo Maya Tropical from March 11-18. Here's what we thought:
-Beautiful, stunning grounds.
-A number of bars, buffets and shops conveniently available.
-Always hardworking and friendly staff.
-Food was good and enough of a variety for everyone.
-Beach was beautiful.
-Chairs were plentiful at the beach.
-We had a room with two double beds - I found the double bed to be too small. I knew they were double beds when I booked the room, but I will never sleep in a double bed again! The beds were terribly uncomfortable and hard, and the comforter was stained and dirty.
-When we arrived, we were assigned 4 a la carte dinners (even though our vacation package included a la carte dinners for every night of our stay). We did not have a choice in the restaurant nor the times. When we tried to change some of our assigned dinners, on three separate occasions, we were able to switch one a la carte dinner, and nothing else could be changed. We found this annoying.
-Chairs by the pool were very limited as people place towels very early in the morning (possibly late at night) and spots were all taken. If you are not at the pool by 7 am, you may not find a seat.
-We were surprised that there was no pool side wait staff since the resort we stayed at last year had pool side wait staff. Perhaps the resort is too large?
Overall, we had a pleasant experience; however, we don't think that we will return to this resort.
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- Also Known As:
- Barcelo Maya Tropical Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Tropical Riviera Maya, Mexico - Puerto Aventuras