I am generally not a fan of "all inclusive" hotels, but the Maya Palace Deluxe was terrific. I think there are a few incorrect reviews here, as the Palace is the most upscale of the 5 Barcelo hotels along this beach, so make sure you book this particular hotel (which is likely at a higher price point than the other hotels).
buffets were huge, with plenty of choices (but does get boring)
French restaurant and Brasilian Steakhouse were both terrific
rooms were huge, with great AC, overhead fan, excellent shower, balcony, etc
beach was wonderful, water was crystal clear
Adult pool was AWESOME...most comfortable sun loungers and shaded mini-bugalows/beds could be rented for US$20 per day
top shelf liquor for free - Herradurra, Don Julio, Stoli, Aboslute, Johnny Walker, etc (no additional charge)
service from everyone - pool staff, bartenders, waiters/waitresses was fantastic. Yes, we brought some US $ and tipped, but only after the service. I recommend tipping, not to get better service, but because the staff is wonderful
Decent gym (not huge, but decent)
check in process can be long, especially if you arrive behind/with a group. Not a great start, but once you check in, heaven
Wifi is additional charge and inconsistent throughout the resort. Worked great in my room, but spotty by the pool, etc.
I would have loved more (any) TVs outside to watch the World Cup instead of only in the lobby bar
more accessible snack bars by the pool
Overall, the hotel was great. I can not understand some of the negative reviews. I stay at 5 star hotels for business on a regular basis and have traveled extensively in the US and overseas...I am not sure what folks are expecting from an all inclusive resort, but the Barcelo Maya Palace far exceeded my expectations. We were a group of 16 - eight adults and eight children and everyone loved the hotel and overall experience.
I recommend this hotel and would love to go back.
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Riviera Maya, Mexico - Puerto Aventuras