We have stayed at this resort on a couple occasions and really enjoy our time here. We are looking forward to going back again soon!
Gorgeous property, upon arrival you are taken back with how beautiful everything is, the grounds are meticulously maintained and everything is in view of the ocean. You can be sitting at the pool and have the ocean within sight so it's the best of both worlds.
Staff is hard working and friendly, we have had great service from all the servers at the pool, bar, and restaurants. You can tell they all work extremely hard, and they staff to guest ration seems very high.
Drinks, they have premium liqueur at all the palace bars and restaurants, not top shelf but for an all inclusive it is great. Also regarding drinks, there is bottled water available everywhere at the resort so it's easy to stay hydrated. They also have a few bottles of water and some beers in your mini bar fridge, both replenished each day.
Food, the food here is pretty good, the most important part of the buffet is that there is variety so you don't feel like you are eating the same thing everyday. The formal restaurants at the palace are also good, the French restaurant is excellent! Try the surf and turf along with the French onion soup.
Rooms, they are big and have a good sized bathroom. They are showing their age a little bit compared to when new but overall still in great shape.
We have encountered a few staff members that we're not as friendly as the others but we are able to brush it off.
The bed in the room is hard but we have heard that's common in Mexico. Try to request a room near the front, rooms in the back section can be a hike.
The resort complex is huge, the palace is manageable but it may take a few days to get familiar with the other properties and getting around. It can be a lot of walking, but we actually enjoy that!
Overall it's a great resort and for the money has really impressed us!
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Riviera Maya, Mexico - Puerto Aventuras