After visiting in May of each of the last two years and again last December, we're returning this December. We have met people who had trouble with restaurant reservations and with the sheer size of the property and the amount of walking to shops, restaurants and the like. We use the Club Premium and if it's not a budget-breaker, it gets faster check-in, a nice lounge to read a paper after dinner, more room amenities, guaranteed seating in restaurants and room service. Two useful tips are to use the concierge service in each building for the restaurant reservations if you don't use the Club Premium and to study the map of the property to discover the shortcuts from one area to another so the walk is not so long and you don't have to wait for the tram. Walking south through the Oaxaca and Michoacan buildings leads to a road that runs past the next hotel south where the shops are located. A bonus is informational signs on pedestals along the road so one can learn more about local flora and fauna. We've been going to the Playa del Carmen area for several years - close to twenty times - and this is about the nicest property we're tried. The staff tries hard and most have language skills that can be understood, but if you deal with someone who speaks little English, it won't help to talk louder. Just ask whether there's anyone handy with whom you can speak and you can usually get an answer to your question or resolve whatever problem has arisen. Whether you're out early or late, you can find the ubiquitous iguanas, serekes, raccoons and even deer grazing peacefully in less travelled areas between the buildings. For us, the adult pool is an everyday hangout and it doesn't take long for the bartenders to know what you want before you say anything. The only drawback we've found is the distance from town, but the cab ride is okay and the public bus is available if you are adventuresome (and speak a little Spanish). All in all, a great place to relax and enjoy a less frenetic pace with nice people, both staff and visitors.
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Riviera Maya, Mexico - Puerto Aventuras