I have stayed here several times, I usually book through Expedia. The last time I stayed for three days over New Year. When I checked out on Jan 2nd even though I had paid through Expedia I was asked for my credit card. I queried this and said I had already paid but they took a second payment anyway and said if it showed on my credit card twice to let them know. It did show twice so I let them know on 09th January and they promised to refund the money back as it was their mistake. So now it is nearly a month down the line and still no refund, I keep emailing, they keep saying its on its way. I was also told they would get the payment receipt out for me. Still not been done. Not really good enough and despite me having stayed on four different occasions since they have opened, it has put me off staying again even though I go to Exeter regularly. Would you stay here if you had to pay for the room twice? Over New Years Eve despite me having two young children they put us above the restaurant so the children were kept awake by the party down below - surely they could have put us somewhere quieter. They don't always make up the sofa bed if you have children with you so after a long journey you have to do it yourself. Also black hairs on the bed on one occasion and the cleaning not so good in the bathroom. Also Hilton Honours - I tried to register for this with reception on every occasion I stayed. It was only after emailing Hilton I was finally told if you book through another party you cant claim points for this reward scheme. So be aware as the reception has no clue and are unable to set up any sort of rewards account. Finally there is always a scrabble at breakfast time, and the food isn't refilled as often as it should be, however the more we went the quality of the food did improve so they are nearly there. I wasn't going to post but I think as a month has passed and I am out of pocket perhaps this will make a refund come my way!
- Official Description (provided by the hotel):
- A modern hotel in the heart of Devon, just next to Exeter Airport. Our spacious Hampton hotel is conveniently located adjacent to Exeter airport, the home of Flybe and only five minutes from the M5 motorway (J29)and A30. Enjoy easy access to the historical city of Exeter, just five miles away and explore its beautiful Cathedral, Roman ruins, superb shopping facilities and interesting medieval underground passages dating back to the 14th Century. The hotel is also a perfect gateway to discover the delights of Devon, Cornwall, Dorset and Somerset and is just a short drive from the beautiful Jurassic coastline. Hotel Facts •Located adjacent to Exeter airport and only five minutes from the M5 motorway •Five miles from Exeter City, offering historical attractions, shops and dining •Close to many important businesses including Flybe and EDF Energy •120 clean and comfortable guest rooms, accessible rooms available •100% Hampton guarantee Rooms & Suites. Included in Every Stay •Free hot breakfast •Comfy Hampton bed(R) •Free WiFi in every room •Gym/fitness center use ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Ebookers, HotelQuickly, Cancelon and Evoline ltd so you can book your Hampton by Hilton Exeter Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton By Hilton Exeter Airport Clyst Honiton, Devon