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“Great Practical Stay”

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Hampton by Hilton Exeter Airport
Ranked #1 of 1 Hotels in Clyst Honiton
Certificate of Excellence
Reviewed 19 August 2014

Flying into Exeter Airport we needed a good hotel to relax in as a one night stopover intending to travel on the next day to begin our holiday in Cornwall.
Wow this hotel was just right! Just 7 minutes walk from Exeter Airport along a good footpath and straight into the hotel reception where we were so warmly greeted and then we were in our room within a very short time even though the up-going lifts were not working at that time. The room was nicely decorated and everything worked perfectly. Nice size flat screen T.V. too!
This is a new hotel (16 months since opening) and had everything we needed to just relax. The room was very comfortable and overlooked the end of Exeter Airport's main runway and the golden corn/wheat fields. It was very quiet and yes it had a good strong signal for our WiFi devices.
The reception area and dining rooms were spacious and the lounge area was very comfortable with a number of four seater booths to relax and be quiet in. Meals could be eaten there also. In the morning there was a scrumptious buffet breakfast and with fresh fruit too! There was a 'Full English Breakfast' on offer - we were a little disappointed about what appeared to be processed scrambled eggs and not fresh fried eggs - but that's how it is these days.
Hey there was a free newspaper available for everyone and any amount of tea and coffee throughout the day so we just laid back and enjoyed ourselves until our transport arrived to take us on holiday - now what could be better. Do note that dogs are not really allowed into the hotel areas.
The most courteous of hotel staff went out of their way to provide the little things we needed like fresh milk for our tea and I noticed a member of the kitchen staff actually went to find some chocolate muffins for a young lad who seemed disappointed at finding the breakfast chocolate muffin plate empty as he had arrived very late for his breakfast - now that's what I call going the extra mile to please a guest, needless to say he was delighted and so were we!
There seems to be no actual restaurant inside the hotel but within the building in a separate area with its own entrance is a very nice restaurant called 'Marco's New York Italian' with a great menu and with what we would call 'reasonable prices'. I enjoyed a tender, tasty steak and my wife commented on the flavour and tenderness of the chicken meal. It was a enjoyable quiet evening with excellent attentive service even though they were busy.
This hotel was a joy to stay in and we would not hesitate to stay here again. Well done Hampton by Hilton you have two most satisfied customers who are more than happy with their stay.... keep it up!

Room Tip: Rooms overlooking the airport runway and adjoining fields are pleasant and quieter. The main road ru...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
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1  Thank DavePackham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinRALEH, General Manager at Hampton by Hilton Exeter Airport, responded to this reviewResponded 22 August 2014

Hi Dave Packham

Thanks for taking the time to write a very detailed review of your stay with us. We're reall grateful and delighted you enjoyed our Hampton by Hilton Hotel.

Thanks for the photos added and for choosing to stay with us.

Kind regards

Richard Martin

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877 - 883 of 1,227 reviews

Reviewed 18 August 2014

Great room, overlooking the runway, looked more like the Prairie! Very quiet, could hardly hear planes taking off / landing.
New hotel so all very clean, super comfortable bed, good supply of toiletries.
Bar menu ok, food fine, not haute cuisine but fine.
Very generous buffet style free breakfast. Very, very reasonable, £52 for a double room with eat as much as you want breakfast.

Room Tip: Ask to overlook runway
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  • Stayed: August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Catwallader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinRALEH, General Manager at Hampton by Hilton Exeter Airport, responded to this reviewResponded 22 August 2014

Hi Catwallader

Thanks for choosing to stay with us and for taking the time to review Hampton by Hilton Exeter Airport with tripadvisor. We are delighted you found us and hope we can welcome you back soon to either Exeter or our fast growing family of Hampton by Hilton hotels.

Kind regrads

Richard Martin

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Reviewed 17 August 2014

Recently had an overnight stay and can't fault the place for comfort, cleanliness and price.Room was big enough for a family of four, bathroom had a shower and lovely towels.
Maybe you guys could sign post it better and make the access road easier but the actual hotel gets an A*

  • Stayed: August 2014
    • Value
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Thank GillChesterman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinRALEH, General Manager at Hampton by Hilton Exeter Airport, responded to this reviewResponded 22 August 2014

Hi Gill Chesterman

Thanks for choosing to stay with us at Hampton by Hilton Exeter Airport. We are delighted you found us and enjoyed your stay.

We are not allowed to add any signage to the A30 but are trying to improve signage as part of a road improvement scheme around Exeter Airport.

Very best wishes

Richard Martin

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Reviewed 13 August 2014

This is not a normal review because I'm not a normal guest: I lived at the Hampton Exeter Airport for about 15 months until quite recently when my contract ended at Flybe.

I won't go into too much detail because others have covered it all many times. However, I wanted to publicly thank all the staff (and I mean ALL) for making my many stays there as comfortable as I could have hoped. These guys will go out of their way to make you feel comfortable whether your stay is long or short.

The house-keeping staff keep the rooms and general public areas to a very high standard. If I ever had a problem or needed something, they will always do their best to help.

The front of house staff (including those at Marco's restaurant) are always friendly and look after you well. The only times I ever witnessed any issues was when a guest because rude or over-demanding and, let's face it, no-one should have to put up with rudeness, especially when it is not the staff members direct fault. They always remained calm and very professional even in difficult circumstances. For me, they always have a smile and a friendly welcome (even thought they were probably thinking "Oh no, not him again").

One day, the maintenance guy Marion noticed I'd left my car door open in a heavy rain shower. He closed the door then raced up to my room to let me know. He provided me with loads of towels to dry the interior and stood out in the rain making sure I did a good job (it was torrential). Always a happy wave and a smile. Thanks for all the fridges! (private joke).

Stef, one of the receptionists (and general all round good person) stands out as the one to give you a smile, comic remark, make sure your drink is topped up and seems never to be phased by anything. She had to clear the hotel at 4am because of a fire alarm - on her own - and was praised by the firemen for taking effective control of the situation and making sure everyone was safe.

I can't list all the names but here are a few: Vicky, Tilly and her little sis and their mum, Julie, Chris (Lovely Lady - Diane says hi!), the wonderful Polish girl in Marco's (you are the best waitress), Laura, Soraya and everyone else (sorry if I haven't listed your name).

All the management staff have been professional and are making big efforts to keep the hotel tip top. Thanks for helping and making my job easier over the last year.

Cheers

Mark H

Room Tip: Stay on the airport side if your can, and on upper floors. The A30 (road) side can be noisy. The v...
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  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
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Thank markanddi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinRALEH, General Manager at Hampton by Hilton Exeter Airport, responded to this reviewResponded 14 August 2014

Hi Mark

Thank you very much from everyone here! It's rare to have a guest living with us as long as you managed. Its been a pleasure having you stay with us and you are missed already.
One of the team here said she felt like a member of the family had left home!

We wish you every success, thank you for the kindness you have shown and look forward to welcoming you back home when the washing needs taking care of!

Very best wishes

All of us at Hampton by Hilton Exeter Airport.

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Reviewed 9 August 2014

Just stayed here last week, excellent hotel clean comfortable rooms, nice choice for breakfast, and easy access for A30, and M5 or if your going on holiday and flying,its close to Exeter Airport, and the South costal areas,close to Dartmoor.Friendly and helpful staff.

Room Tip: We always stay at the back of the Hotel, you can see the runway but its not noisy
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
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Thank annienoodles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinRALEH, General Manager at Hampton by Hilton Exeter Airport, responded to this reviewResponded 14 August 2014

Hi Annienoodles

Thank you for taking the time to review Hampton by Hilton Exeter Airport. We're delighted you enjoyed your stay and looking forward to welcoming you back soon!

Kind regards

Richard Martin

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Reviewed 9 August 2014

We stayed on a Friday night on the way to Cornwall. The location was great just off the M5. The hotel could do with some more signage as we struggled to find it. Rooms are very well appointed especially the bathrooms. We ate at Marco's which was Ok but a little expensive. Breakfast was very good and piping hot. Overall we were very impressed especially as we had paid under £70.

Stayed: August 2014, travelled with family
Thank jackhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinRALEH, General Manager at Hampton by Hilton Exeter Airport, responded to this reviewResponded 14 August 2014

Hi Jackhat

Thanks for taking the time to review Hampton by Hilton Exeter Airport. We are delighted you found us and enjoyed your stay!

We look forward to welcoming you back here or at another of our fast growing family of Hampton by Hilton Hotels in the UK.

Kind regards

Richard MArtin

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Reviewed 8 August 2014

We travelled in twos for a business appointment near the airport. Our stay in Exeter was about one day and one night. We found the Hotel very easily. It was situated near the motorway which was very loud. The service staff was very supporting and polite. Unfortunately we arrived 30 Minutes earlier than expected and my room was not yet ready. Despite the hotel did not seem to be fully booked they did not offer me another room. Our rooms where then rooms for disabled people which caused a logistical problem since the height of the sanitary installations where not comfortable. Moreover the bathroom was not the cleanest. We had WLAN, which was okay but not secured. The rooms were very calm although they were situated to the motorway side. The breakfast was okay. Checkout was good, no problems at all. We will come back because of the near to our destination.

  • Stayed: August 2014, travelled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with Hampton
Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinRALEH, General Manager at Hampton by Hilton Exeter Airport, responded to this reviewResponded 14 August 2014

Hi JenniferK

Thanks for taking the time to review Hampton by Hilton Exeter Airport. If you stayed witrh us in July / August then the chances are that we were full.

Our access rooms are usually the last allocated unless previously requested. Please let me know when you are planning to return, or in the area.

Very best wishes

Richard Martin

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Additional Information about Hampton by Hilton Exeter Airport

Address: Exeter Airport Industrial Estate, Clyst Honiton, Exeter EX5 2LJ, England
Phone Number:
Region: United Kingdom > England > Devon > Exeter > Clyst Honiton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Clyst Honiton
Price Range: £52 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Exeter Airport 3*
Number of rooms: 120
Official Description (provided by the hotel):
A modern hotel in the heart of Devon, just next to Exeter Airport. Our spacious Hampton hotel is conveniently located adjacent to Exeter airport, the home of Flybe and only five minutes from the M5 motorway (J29)and A30. Enjoy easy access to the historical city of Exeter, just five miles away and explore its beautiful Cathedral, Roman ruins, superb shopping facilities and interesting medieval underground passages dating back to the 14th Century. The hotel is also a perfect gateway to discover the delights of Devon, Cornwall, Dorset and Somerset and is just a short drive from the beautiful Jurassic coastline. Hotel Facts •Located adjacent to Exeter airport and only five minutes from the M5 motorway •Five miles from Exeter City, offering historical attractions, shops and dining •Close to many important businesses including Flybe and EDF Energy •120 clean and comfortable guest rooms, accessible rooms available •100% Hampton guarantee Rooms & Suites. Included in Every Stay •Free hot breakfast •Comfy Hampton bed(R) •Free WiFi in every room •Gym/fitness center use ... more   less 
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Also Known As:
Hampton By Hilton Exeter Airport Clyst Honiton, Devon

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