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“Not fit to be a Crowne Plaza”

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Gamma de Fiesta Americana Xalapa Nubara
Ranked #4 of 25 Hotels in Xalapa
Mexico City, Mexico
Level 6 Contributor
400 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Not fit to be a Crowne Plaza”
Reviewed 8 October 2009

I travel 200 days a year. I have stayed frequently in Crowne Plaza Hotels. I think this hotel should not qualify for this status. The VIP room in the executive floor is very bad. Few amenities and only at morning and afternoon. No drinks any other time, no sodas only for afternoon. No refrigeraton. No service at all. When we got to the VIP room the two tables were dirty and there was no silverwear. The internet did not work correctly. There was an alarm two nights in a row at 2 AM, and in one of the days another at 3.30AM. No bath rubs in rooms and few towels.

Stayed October 2009, travelled on business
Helpful?
1 Thank ETame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
elmexingles
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 April 2009

Great location in Xalapa. Brilliant rooms, great breakfast choice, corteous staff and the best matress i think I have slept on! Definitely the best hotel for me in Xalapa.

  • Stayed March 2007, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elmexingles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gamma de Fiesta Americana Xalapa Nubara

Property: Gamma de Fiesta Americana Xalapa Nubara
Address: Av Ruiz Cortines 912 | Unidad del Bosque, Xalapa 91010, Mexico (Formerly Crowne Plaza Xalapa)
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Xalapa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 25 Hotels in Xalapa
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Gamma de Fiesta Americana Xalapa Nubara 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
Gamma Xalapa Nubara is the only 5 star luxury hotel in the City ideal for business and pleasure. We are a modern style hotel offering full services in the city. Privilege location at the entrance from Mexico City highway, two blocks from Secretaria de Finanzas, only 10 minutes from Down Town, 15 minutes from Plaza Animas and The newest Plaza Americas 20 minutes from Coatepec, 40 from Jalcomulco where you can enjoy Raffting, Rapel in Pescados river Level II and III. Walking distance from Anthropology Museum and Centro de Especialidades Medicas ... more   less 
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