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Ramada Plaza Leon
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Reviews (174)
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25 - 30 of 174 reviews
Reviewed 5 March 2012

Stayed here2 nights for the view of the awesome Plaza Principal. Unfortunately there is a karaoke bar on the plaza that entertained us until 3am on the second night. The view was worth the negatives. The hotel is ideally located for exploring Leon Centro. It is time the hotel replaces the towels - very thread bare.

Room Tip: Had room 635. Room 634 would be a slightly better view. Four rooms across the front are 34 to 37. Bad thing was 6th floor is a smoking floor but our room did not smell so we stayed for the view. The room was large, the bathrooms updated but the towels were threadbare. Room 34 would be better and it has 2 king beds. 35 has 2 queen beds. The suites are on floors 7 & 8.
  • Stayed: December 2011, travelled as a couple
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Thank Ted M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL H J, Gerente at Ramada Plaza Leon, responded to this reviewResponded 30 September 2013

Dear Ted M.:

Thanks for your comments, We invited you to stay with us again. Please visit our webpage www.hjleon.com and findout about our promocions.

Thank you. Grettings.

PEM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2011

This was my third time I stayed there. I will stay again, Friendly staff, I wish the beds were a little softer.

  • Stayed: June 2011, travelled as a couple
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Thank Juval44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL H J, Manager at Ramada Plaza Leon, responded to this reviewResponded 16 July 2013

Dear Juval 44:

We appologize to response untill this moment. We weren't able to manage this page.

We appreciate your comments. there are very helpfully to increase our quality.

We hope to see you soon

By the way we can offef a softly beds if you ask for them.

Thank you.
PEM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2011

Stayed here two nights on a business trip. This was my second stay and I'll use the hotel again. The rooms are not huge, but they are clean and adequate. The beds are hard, but the AC works as does the cable TV. The hotel is super convenient to the historic city center, literally just walk out the door into the plaza. The staff was super friendly and helpful. While this is certainly not a 5 star hotel, it just works. And the price was right, too.

  • Stayed: August 2011, travelled on business
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Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL H J, Manager at Ramada Plaza Leon, responded to this reviewResponded 16 July 2013

Dear Robert B:

Thanks for your comments, We invited you to stay with us again. Please visit our webpage www.hjleon.com and findout about our promocions.

Thank you. Grettings.

PEM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2011

I needed to reach someone who I know what staying at this hotel and the lady answering the phone did not want to take a message saying since she tried ringing the person they were not in their room and if they were out there would be no way to know when they come in. How unprofessional. I asked that a note be slid under the guest's room. Is it possible they don't know how important messages can be?

  • Stayed: January 2011, travelled solo
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1  Thank salcar88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL H J, Manager at Ramada Plaza Leon, responded to this reviewResponded 16 July 2013

Dear Salcar 88:

We appologize for the inconvenient. Our actual procedures in front desk is to take the message for guesst if they are not available.

Thanks for your comments

We hope to see you soon.

PEM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2010

This hotel is truly amazing. First off, I would recommend anyone that stays here get the suite with plaza view. The view of centro historico is remarkable and the room itself is enormous, with two king beds, and a separate room with two sofas (one being a sofa bed) and also A/C. The bathroom is huge with a separate bath and shower and also closet space. Secondly, they have transportation to/from the airport. The airport is quite far so this saves you about 290 pesos each way. Finally, the service is excellent. They helped us get a safe deposit box which we used numerous times and also once we had clothing delivered which was placed in the room. Everyone was truly kind and more than gracious. One tip, I'd recommend you send an e-mail directly to the hotel at reserv@hjleon.com because you can get much better rates by communicating with the reservations office directly than from booking online. The lady I spoke with is Eva Hernandez, very helpful. This is everything and more that a hotel should be and I was truly swept off my feet!

  • Stayed: July 2010, travelled with friends
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1  Thank slickvik69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL H J, Gerente at Ramada Plaza Leon, responded to this reviewResponded 1 October 2013

Dear Slickvik69:

We apreciate your comments, they are so valuable for us, to improve our facilities and services. Sorry for anwering so far, but it wasn't available to manage this page. We hope to see you soon.

PEM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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