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“Exceeded my expectations”

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Courtyard by Marriott Leon at The Poliforum
Ranked #1 of 57 Hotels in Leon
Certificate of Excellence
Reviewed 13 August 2014

I had the opportunity to attend a company meeting a few weeks ago at the brand new Courtyard in Leon Mexico. This is not your typical Courtyard, it truly exceeded my expectations. The hotel is sharp, modern, spotless and very convenient for business travelers. I was pleasantly surprised by the level of service from all the staff and the quality of the food. We had an international crowd in our meeting, hard to please business men, they were all nicely surprised as the hotel Chef understood our needs and executed menu variety and outstanding presentations in every meal. WI-FI connectivity was excellent all over the place including meeting rooms. No question or doubt this is the best hotel in Leon Mexico.

Room Tip: High floors have an outstanding view of the city. The meeting rooms have a window view of the city.
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  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Service
Thank WorldTraveler072014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard M, General Manager at Courtyard by Marriott Leon at The Poliforum, responded to this reviewResponded 15 August 2014

Dear Worldtraveler072014:
We are delighted to read your review and to learn that the experience from your recent stay at the Courtyard by Marriott Leon at The Poliforum, exceeded your expectations. Please be certain that we will share your comments with our hotel staff and executive Chef as they will be very happy to hear that our loyal customers truly appreciate their commitment to deliver true Marriott´s quality service. Hope to be able to welcome you in your next visit to Leon. Sincerely,

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127 - 133 of 354 reviews

Reviewed 28 July 2014

We attended the ABC Congreso de Bodas y Eventos 2014, and we stayed at the Coutryard Leon at The Poliforum, since we arrived at the hotel the staff was very courteous and helpful , bell boys, front desk agents, waiters, Maids , .. we really enjoyed our stay

Room Tip: All the rooms are great anywhere you stay all of them are confortable and nice..
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  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank cunmx08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard M, General Manager at Courtyard by Marriott Leon at The Poliforum, responded to this reviewResponded 29 July 2014

Dear Cunmx08; We are truly glad to see such a nice review about your recent visit to the Courtyard by Marriott Leon at the Poliforum, thank you very much! The Congress for Weddings and Special Destination Events 2014 at the Poliforum was a wonderful event indeed and with a very busy agenda, therefore our purpose was to provide all participants with hospitable service and perfect accommodations to make your stay both productive and enjoyable. Looking forward to see you in your next trip to Leon! Sincerely,

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Reviewed 28 July 2014

I have used this hotel several times for Business travels, because of its convenient location, it is perfect to move anywhere in the city of Leon.

The Courtyard is a very nice brand new hotel, tastely decorated, rooms are very spacious and the entire hotel always looks spotless and fresh, food is delicious at the Bistro Restaurant and the ambience is what you would expect from a brand like Marriott.

But the real asset that won me over at the Courtyard is the staff, I can honestly say that this team is one of the best I've ever had, they are courteous, friendly, professional, knowledgeable and are always willing to help, from the entrance, the front desk, wait and maid service they always have a smile and everytime you walk past by one of them, they will always greet you. You really feel yourself at home.

I will deffinitely keep using this hotel for my future travels to Leon, Guanajuato.

  • Stayed: June 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Goivango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard M, General Manager at Courtyard by Marriott Leon at The Poliforum, responded to this reviewResponded 30 July 2014

Dear Goivango; There are no words to express our gratitude for your loyalty and preference, it is very satisfactory for us to receive reviews like yours sharing in such detail your experience at the Courtyard by Marriott Leon. Please count always on our Marriott´s service commitment to each and everyone of our guests. Looking forward to welcome you in your next trip to our city. Sincerely,

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Reviewed 28 July 2014

From the beginning we receive a excellent service, when ask for our reservation, our room was no ready, but they solve giving us an other room for wait until our room be ready, and this was an amazing option because we came from a long trip drive and what we need is a time for relax.
Next day at restaurant Rosendo the supervisor provide us an excellent service at breakfast and provide to us an excellent tips for visit in Leon and Guanajuato cities.
For sure we will be back.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard M, General Manager at Courtyard by Marriott Leon at The Poliforum, responded to this reviewResponded 29 July 2014

Dear Luis M; Thank you for writing a review about your visit to the Courtyard by Marriott Leon. We are happy to learn that you enjoyed the alternative that our Front Desk staff provided you with, upon your check-in so you were able to rest in the mean time your room was ready. Please be certain that we will recognize the good job that Rosendo did at the restaurant ensuring that you fully enjoy your visit to our hotel and Leon City. Hope to see you soon in your next trip to Leon. Sincerely,

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Reviewed 25 July 2014

It's remarkable to have a staff with such commitment to make feel the customers so comfortable, that you finish feeling like home.
Decoration is so cosy that you can have an effective business meeting at the living room, so you don't have to reserve a special meeting room.

  • Stayed: May 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank EmyGarcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard M, General Manager at Courtyard by Marriott Leon at The Poliforum, responded to this reviewResponded 28 July 2014

Dear EmyGarcia; Thank you for taking the time to write such a nice review about your recent stay at Courtyard by Marriott Leon. We are happy to learn that you have found our accommodations suitable for your business trip and also that our staff exceeded your service expectations. Please be certain we will share your comments with them as they will be delighted to learn they have accomplished their goal to "go the extra mile" to serve our valued guests. Hope your travels bring you back soon to Leon! Sincerely,

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Reviewed 25 July 2014

My travel to Marriott Hotel Polyforum took place in June 2014, definitely the best option in town for a trip either businees or leisure. Access from the airport very easy, in addition to being close to several shopping malls, restaurants and tourist areas. This hotel definitely has the characteristic stamp of the Marriott brand.

  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank ROSITA D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard M, General Manager at Courtyard by Marriott Leon at The Poliforum, responded to this reviewResponded 28 July 2014

Dear Rosita D; Thank you very much for your nice comment about your recent stay at the Courtyard by Marriott Leon, we are glad to hear that you found our location by The Poliforum León convenient for your business trip and that you experienced the Marriott quality service you are used to around the world. We truly hope to have the opportunity to host you in your next trip to León City.

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Reviewed 16 July 2014

I had a great experience at this Hotel. It has an excelent location. The whole hotel is brand new. The rooms are very comfortable, clean and decorated with a great taste. The service is fantastic and the food at the restaurant was great! I would definitely recommend this Hotel!

  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gabriela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard M, General Manager at Courtyard by Marriott Leon at The Poliforum, responded to this reviewResponded 28 July 2014

Dear Gabriela G; It is very nice indeed to learn that you have enjoyed your stay at the Courtyard by Marriott Leon also that you found our location convenient for your business trip and our accomodations enabled a productive visit to Leon. Hope to see you soon in your next trip to our City! Sincerely,

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Additional Information about Courtyard by Marriott Leon at The Poliforum

Address: Boulevard Francisco Villa No 102, Leon 37510, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Leon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 57 Hotels in Leon
Price Range: £59 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Leon at The Poliforum 3.5*
Number of rooms: 140
Official Description (provided by the hotel):
A refreshing hotel experience awaits you at the Courtyard Leon at The Poliforum. Whether you're in Guanajuato, Mexico for business or on vacation, you'll find everything you need here for a relaxing and invigorating stay. Our hotel is adjacent to the Poliforum convention center, making it easy to attend events and conferences there. Impeccably furnished rooms and suites offer complimentary Wi-Fi and luxury bedding, as well as flat-screen TVs and deluxe bath products. Start your day in Leon with breakfast at Centro, our hotel restaurant, or grab a snack on the go from our 24-hour convenience store. Events here in Guanajuato are memorable occasions, thanks to our 1,615 square feet of versatile meeting space and on-site planning and catering services. And be sure to explore the area while you're here - from Leon's historic city center to the Zona Piel, where you can enjoy shopping for premium quality leather goods. We look forward to welcoming you here to Mexico at the Courtyard Leon at The Poliforum! ... more   less 
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Also Known As:
Courtyard By Marriott Leon At The Poliforum Mexico - Guanajuato

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