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“Dream Vacation”

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Dreams Villamagna Nuevo Vallarta
Ranked #8 of 27 Hotels in Nuevo Vallarta
GreenLeadersSilver level
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Dream Vacation”
5 of 5 bubbles Reviewed 9 May 2014

This resort was so wonderful. On the smaller side, but that was actually a bonus for us.
The staff in all aspects were amazing! Anytime we called the front desk for anything (room service, cleaning, mini bar, etc) there was someone at our door in five minutes.
Our room was immaculate! Beautiful, clean and very modern and the view of the ocean was amazing.
The beach and pools were clean and beautiful. No rocks on the beach what so ever and the waiter came to serve us drinks every 5 minutes! Very impressive!
The food was spectucular at every restuarant, including the buffet. They had two theme nights, Brazillian and Mexican, where they set up a massive buffet outside around the pool area with traditional foods from the region of the theme. During the theme nights they also had a small flee market and a show!
The location was okay. The resort is a little far from towns in both directions, but there is a strip mall about 30 minutes down the road by foot, which we visited twice.
We would definitely recommend this resort to couples, maybe not so much a group, as it was on the small side, and the bars and clubs shut down fairly early.
We usually make a point of staying some where new every time we travel, but we may actually be back to the Villamagna!

Room Tip: Choose an ocean view room, you will not be disappointed!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank meggziec89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsVM, Gerente de calidad at Dreams Villamagna Nuevo Vallarta, responded to this review, 12 May 2014
Dear guest,

I would like to thank you for sharing your comments with us, we really appreciate them, it is a real pleasure to know that we fulfill your expectations and also that you enjoyed our amenities and services, we hope to host you again in the near future.

Regards
Cecilia Delgado
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,419 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,012)
Date | Rating
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English first
Calgary, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

We were at dreams for our son's wedding. Our room was an ocean view king suite, very nice room great view. The restaurants and food were excellent, selection and taste. The staff were very attentive and helpful. The entertainment staff made our stay and the wedding an experperience we will never forget. Many thanks to all the staff.

Room Tip: Go for the ocean view 4th floor or higher it worth the extra
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Dale M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsVM, Gerente de calidad at Dreams Villamagna Nuevo Vallarta, responded to this review, 12 May 2014
Dear guest,

On behalf of Dreams Villamagna Resorts and Spas, I would like to thank you for your kind comments. It is a pleasure to read them and we are glad to know that you had a wonderful experience at the resort.
We hope we can host you for your next vacations.
Regards
Cecilia Delgado
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

My husband and I were here end of April. We wanted to find an all-inclusive resort, with nice rooms, clean, good food, nice beach and spa. Dreams was perfect!
Check in went smooth, they greeted us with mimosas which was a nice treat after travelling all day. Hard to know where to start... so I'll just list the pros with a little note.
Spa - WOW, best massage we have ever had!! We both have back issues and loved their hydrotherapy pool prior to the massage. Well worth the money and staff was very accommodating at the spa.
Room- we were on the 5th floor, ocean view. When looking for a place, I wanted the luxury feel to the room... so I would say I had picky expectations. Loved this room. Modern and VERY clean. there were some days it would feel damp, but that's the climate... so I don't think you can't get away from that. Bed was comfortable. I'm not a good sleeper and slept excellent all week (drinks by the pool maybe helped:) We had a great view of the ocean and for sunsets.
Pool area - it had a quiet feel, but we didn't often sit by the activity pool. We often sat near the edge of the infinity pool to see the ocean. This was what we wanted, so very happy with that. Service for drinks was good. Pools were clean... some warmer than others which was nice. Hot Tub we used a couple times as well. Some people did save chairs in the am, but we often would not venture down until after 10/11 and never had a hard time getting chairs. We liked that the pool area was not crowded and we could find spots to ourselves.
Food - We loved room service for breakfast. We did the buffet once for breakfast and that was busy and maybe not as good, but decent. The rest. options were good as well. Pleased with the food. Maybe was not amazing, but definitely satisfactory.
Staff - very helpful, we opted out of the time share talk, but didn't feel pressured throughout the rest of our stay.

Some other things to note: They helped us with a taxi to the city, that went smoothly and was fun to visit. Daily they restocked in our rooms: fridge, towels, lotion, sunscreen, body wash and shampoo... I probably didn't need to even bring some of that stuff. Enjoyed the turn down service, was fun to get back to the room and it would be all picked up again with chocolates on the bed and calm music playing on TV.

There is more I could say... but that is everything in a nutshell. Thanks Dreams for a much needed relaxing getaway for my husband and I. I felt taken care of all week... such a treat!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Joysoftravel5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsVM, Gerente de calidad at Dreams Villamagna Nuevo Vallarta, responded to this review, 7 May 2014
Dear guest,

It is a pleasure to read your review and about your last relaxing and comfortable experience at Dreams Villamagna Resorts and Spas.
I would like to thank you for choosing us as your vacations destination, we are glad to know that you have enjoyed our amenities and services specially designed to fulfill our guest’s expectations.
Your comments about food have being taken into consideration so we can improve our service and make your next stay more enjoyable.

Warm regards
Cecilia Delgado
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Comox, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

Our family was down April 19/2014 - April 26/2014 and had such a wonderful time! The resort and beach were beautiful! Unlike other Resorts I have been to, there were no limitations as to where we could be on the beach. We could walk for miles/km in either direction. What a treat! The waves were just the right size for all kinds of fun. The staff were amazing! Friendly, fun and so welcoming! Check in and out were a breeze! Our rooms were comfortable and so clean. We were on the Tropical View side on the 8th floor and were pleasantly surprized to find that we had a partial ocean view as well. We truly have no complaints. Wonderful, wonderful experience! I would name individual staff members but feel it would be unfair as everyone went above and beyond without ever once portraying that it was an effort. Lovely people! Gracious!!!

Room Tip: Compare reviews
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsVM, Gerente de calidad at Dreams Villamagna Nuevo Vallarta, responded to this review, 6 May 2014
Dear guest,

On behalf of Dreams Villamagna Resorts and Spas, I would like to thank you for giving us the chance to host you and your family.
We really appreciate your comments about our service, amenities and staff.
Please be sure next time you book at the hotel, we will offer you an even better experience.

Receive our kind regards!
Cecilia Delgado
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Okanagan/BC
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 5 May 2014

We were a bit disappointed as it was our 1st 5 star. We have stayed at the Reef Coco Bay 3.5 star and a couple of Ruis 4 star. The only difference was the PRICE and the pool side service. We could have stayed at either other resort for 2 weeks for the same as 1 week at the Dreams. There was NO "wow this is a 5 star"! The hotel seemed older and the rooms were musty, our shower leaked everywhere, pools were showing their age and the state of the art gym equipment was dangerous. The resort was Clean, just worn! The food was average and cold. All the fresh veggies and fruit available and it was the same thing every day (watermelon, papaya, cantaloupe & honeydew) (lettuce, tomato, cucumber, jicama and onion). It was nice not to have to make reservations for the a la cartes but you were rushed in and out! The food was better at the a la cartes. The size of the resort (as per advertised) is deceiving, as there are two buildings which are "residences" aka timeshare. The resort is more like 600 rooms not 229. And yes the timeshare salespeople were there! The Bar, POOL and BEACH service was spectacular!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank north-ok-bc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsVM, Gerente de calidad at Dreams Villamagna Nuevo Vallarta, responded to this review, 6 May 2014
Dear guest,

I would like to start by saying thank you for your review. Please, be sure that we are taking every single of your comments in order to improve our service and to offer you a better experience next time you book at the Resort.
The resort, in fact, shares location with two condominiums towers but there are only 229 rooms under the management of Dreams Villamagna Resorts and Spas.
Hopefully we can host you next time you travel to Mexico, to show you our changes and improvements.
Best regards
Cecilia Delgado
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, British Columbia, Canada
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

This was our third stay at Dreams Villamagna and it is still our favorite resort. Beautiful grounds with a great beach, rooms are large and comfortable with a Jacuzzi on the balcony, the property is clean and safe. It is close to the airport (15 minutes by taxi) Puerto Vallarta Centro (25 minutes) Bucerias (10 minutes) or Sayulita (30 minutes) so the location is perfect for day trips or just relaxing at the resort. If you are looking for night life and want to party this is not the resort for you but it cant be beat for a relaxing get away or family vacation. The food is very good in all the restuarants (remember there are no calories in Mexico so enjoy them all). Dreams biggest asset is the staff and they are the reason we return every year, from the moment you arrive they make you feel special, even before check in you are greeted with a cool towel and a cold Mimosa. I cant say enough about the service at Dreams and this seems to be consistent in the reviews of this resort. Dreams Villamagna is our home away home, we have made many good friends here and cant wait to return to our Mexican family. I have to mention a few names and apologize if I have missed anyone. thanks to Juan Enrique, Alejandro, Efron, Antonio, Fili, Jose, Marlon, Gil, Ismael, Saul, Mary, Omar, Betty, Alfredo, Christian and all the rest of the amazing staff. See you next year.

Room Tip: Ocean view is worth the extra
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank canadianfriends_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsVM, Gerente de calidad at Dreams Villamagna Nuevo Vallarta, responded to this review, 6 May 2014
Dear guest,

We are glad to receive your review about your third visit to Dreams Villamagna Resorts and Spas. One of our goals is to provide our guests with a special and remarkable experience.
Please, be sure I will share your comments with all the staff. We will be pleased to host you in the near future for your fourth DREAMS experience.

Kind regards
Cecilia Delgado
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

We invited a group of 30 friends and family to celebrate our wedding at Dreams on April 17th, 2014. I can honestly say that the team at Dreams take care of every detail to the point that you really just need to show up. Daniel, the wedding coordinator, is extremely professional, relaxed and courteous. I even let him choose the flowers as I wanted to be as surprised as our guests and he did not disappoint. Our photographers, Ivan and Mayela, were so kind and enthusiastic and somehow managed to take the most natural and candid photos without intruding in the slightest. It was like we didn't even know they were there. The staff who helped prepare and serve the meal were incredible. The day was absolutely beautiful, like a "dream" and we have the staff at Dreams to thank for creating such fantastic memories for us and our friends and family.

It was tremendously meaningful to hear from all our friends and family that they also had a fantastic stay. Being that we had essentially chosen where they would be holidaying, we hoped that they would have an exceptional time, which they all said they did, from single friends and couples, to families with children, and grandparents.

In terms of the resort, well, what can I say, we made the perfect choice! I don't want to reiterate what has been said time and time before, but all of the reasons that you've already read about "cleanliness (Eve cleaned our room at least twice daily!), beautiful surroundings, perfect weather, relaxed atmosphere, modern comfortable style, delicious and diverse food, kids club, pools, gorgeous beach, fun and engaging entertainment and themed events" it's all true and then some. You literally want for nothing the entire time you are there. Every single staff member we met treated us with such courtesy, professionalism, humor, and genuine kindness that you can't help but feel spoiled and pampered.

In fact, I remember reading the reviews leading up to this trip and thought how funny it was that reviewers felt the need to acknowledge the names of staff...but now I know why! These people are tireless and if it wasn't for all the work they do every single day, the resort would not be half of what it is! So, Francesco Lopez, Betty, Saul, Eduardo, Ismael, Ismael, Blanca, Alfredo, Julio, Lalo, Ez, Ferny, Mitch, Jonny, Victoria, Antonio, Alfredo, Joshue, Guillermo, Daniel, Efren, Gilberto, Ramon, Salvatore, Monica, Francia, Mimi, Evelia, Iris, Luis, Ricardo and many more that I am sure I am forgetting to mention, Thank you, Thank you, Thank you. You have so much to be proud of and you will remain in our hearts forever (though I hope to see you again!).

Another note, something that was unique for us in terms of attention to detail, was that on our last day, Francesco actually approached us to get our feedback on how our stay was, good and bad, and he stayed talking to us for quite a while and even took notes. Betty also hung around with us that day asking how we enjoyed our vacation and also explaining to us why she and many other staff enjoyed working at the resort and how low the staff turnover rate was. This really brought things into focus for us in a way that we hadn't experienced at other resorts.

And it's important to note that our stay took place over Easter, Mexico's largest holiday, the resort was at 100% capacity and at no time did we have to wait at a restaurant, elevator, or bar. The no reservation policy was really great. We loved being able to just show up early or late, anywhere we choose at anytime, based on how we felt that day. So hassle free!

Based on our own experience and those of our friends and family, I wouldn't hesitate to give Dreams Villamagna the highest possible recommendation!

Room Tip: We stayed in tower two with a partial ocean/tropical view and the room was spacious, clean, modern a...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsVM, Gerente de calidad at Dreams Villamagna Nuevo Vallarta, responded to this review, 5 May 2014
Dear guest,

On behalf of Dreams Villamagna Resorts and Spas, I would like to thank you for your trust, and for giving us the chance to host you both, families and friends, on your special day.
Please, be sure I will share your comments with all the staff. We really appreciate your kind comments and hopefully can host you in your next trip in order to give you an even a better experience.

Warm regards
Cecilia Delgado
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dreams Villamagna Nuevo Vallarta

Property: Dreams Villamagna Nuevo Vallarta
Address: Paseo de lo Cocoteros, Lotes 32 y 33, Nuevo Vallarta 63732, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Nuevo Vallarta
#6 Family Hotel in Nuevo Vallarta
#6 Romantic Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#7 Business Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
#8 Spa Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Dreams Villamagna Nuevo Vallarta 4*
Number of rooms: 229
Official Description (provided by the hotel):
Dreams Villamagna brings Unlimited-Luxury® to families, couples and friends in a picturesque setting with the Sierra Madre Mountains in the distance. ... more   less 
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Also Known As:
Dreams Villamagna Nuevo Vallarta Hotel Nuevo Vallarta
Dreams Villamagna Nueva Vallarta Nuevo
Dreams Villamagna Nueva Vallarta Hotel

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