Overall, the trip was very good. In the past couple of months my boyfriend and I have been very lucky to travel to many "adventure" destinations, so this was a nice relaxing vacation. Some of the notable waitstaff include Raymond the Bell Boy - he was great in taking care of our bags on the way out - we wanted to check out before our car arrived and he was very professional. Additionally, Jorge, the waiter at Le Buffet went above and beyond his call of duty. He was always friendly, courteous, and respectful and always told us there was no need to tip. Lastly, Gustavo, another waiter, was very good.
Aside from the waitstaff, the rest of the hotel is just ok. I know they just went through a major renovation about two years ago, and in my opinion, there is still much room for improvement. Also, as previous reviewers have mentioned, their entertainment is severely lacking.
The one thing I would like to mention is that we didn't find there to be a hard push to buy into the Vacation Club - something that was a drawback for many.
- Official Description (provided by the hotel):
- The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more less
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- Also Known As:
- Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
- Occidental Allegro Hotel Nuevo Vallarta
- Nuevo Vallarta Occidental Allegro Hotel