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“Beautiful Hotel”

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Occidental Nuevo Vallarta
Ranked #11 of 28 Hotels in Nuevo Vallarta
Certificate of Excellence
Antioch, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful Hotel”
Reviewed 4 August 2014

I have stayed at this hotel three times. I always have such a fun time! The staff is friendly and the beaches are beautiful. I have seen many gorgeous sunsets, and even baby sea turtles. The only downside is that the food gets old fast. Other than that I love this place.

  • Stayed December 2013, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Jennalynn423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,105 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (930)
Date | Rating
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  • French first
  • German first
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English first
Langley, Canada
1 review
Reviewed 4 August 2014

This is a family friendly beach front facility with a very friendly people. Food is wonderful, service is amazing. They are doing lots of reno's right now, and no free Internet that's why I couldn't give a 5 stars, but our stay was very nice.
Checking is swift,
Concierge excellent (Idaly Hernandez and others)
rooms are clean, AC cooled down the air nicely
fridge is replenished daily with water, beer, soda,
Buffet is of top class (we didn't go a single time a la carte) Juan, Eric and others make sure your drinks are always cool and glasses full
Pools are clean and Daniel the bartender will deliver variety of drinks to you with a smile
Daily entertainment at 9 PM is excellent. They have their own dancers and a girl from Venezuela shines like a star with few boys. You can see they had a very good ballet/modern dance background.
We stayed there July 27-Aug3

Room Tip: Tip service people. They work hard to make sure your stay is a 5 star with a 4 star facility. If yo...
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Pawel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2014

First things first - amazing staff all around! Each and every one of them worked SO hard. We were thoroughly impressed throughout our 2 week vacation with the staff/service, restaurants, beach, location and more.We were also upgraded to an ocean view room which was much appreciated. Idaly Hernandez was always available to assist with any and all requests - always with a smile on her face and with such charm and professionalism - we really appreciated getting to know you and was hard saying goodbye - we miss you!! The waiters were exceptional and such a pleasure to get to know: Erik and Juan in the buffet were fantastic, Jorge and Daniel at poolside were so fun, Miguel, Arnulfo and Luis Telles in the restaurants were fantastic, and Yesenia made the best omelettes each and every morning. Buffet food was outstanding, as were both the Italian and Mexican restaurants. Great walking/running beach, sunsets were stunning, evening lightening/thunder storms unbelievable, and the resort's service overall was great. There were a few times when the 'timeshare offers' were becoming frustrating, but a firm and polite 'no thanks' each time was all that was necessary. Thanks very much for a great vacation !! (June 28-July12)

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Kelly15152014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuevo vallarta
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 4 August 2014

This is a great hotel.
There was a lot of construction but it compensated with its great Staff - really friendly and accommodating. Eric at the breakfast buffet was awesome he remembered our drinks and omelets.

Good location next to the beach and other resorts

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eddregalado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peabody, Massachusetts
2 reviews
Reviewed 3 August 2014

Despite the daily renovation work, we enjoyed our week. The staff is outstanding. Always friendly, and very helpful. Antonio took great care of us from the moment we arrived till we left. Also Daniel R, made sure our glasses never ran dry while at the beach all day long. Evening shows were not good! Poolside was a little too tame. Music needed to be kicked up and more entusiasm for the activities. Considering it is their off-season and all that they were doing to improve the facilities, we had a great time. Definitely take advantage of the local excursions and get to the Boardwalk!

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wazobee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
1 review
Reviewed 2 August 2014

The hotel was nice for our family who doesn't like crowds! The food was excellent in the Italian restaurant! The buffet food was good too, it was mostly the same for breakfast and lunch, dinner was different nightly. The food was fine and you already paid for it (we did all inclusive) so why go out and spend more money! I didn't like that everyone assumed you wanted alcohol! Our room seemed a little hot most of the time but by morning I finally cooled off. The nightly entertainment was okay, the disco night was really worth going to and watching! I wasn't impressed with the free water toys service, the guy made us return the equipment 30 minutes before the time he was suppose to close. There are too many people trying to get you to buy excursions. The mall is directly across the street, to the left, less then 5 min walk. Go to the pier just a little further from the mall and you van get free water taxi service, no one seemed to let us know this information. The water and sodas were not very cold in our refrigerators. Daniel Ramirez was very good at making sure we got drinks when we needed them, he did an excellent job by giving my mother in law a diet soda before she even got back to her chair from walking up from the water! I wasn't impressed with the transportation service when we arrived from the airport-they said they would be outside and they were actually inside. Then when we got ready to go home they were late picking us up. I really felt safe there too. Good memories overall! If you can find Max (a vender for banana boats and parasailing) he was a great person for these excursions...good deal!

Stayed July 2014, travelled with family
Helpful?
Thank SSmith2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2014 via mobile

Everyone from the minute we stepped foot onto the property was amazingly kind & courteous! Felt like royalty. Traveled with my wife & best friend & his wife.
Daniel at the adult pool was the high light of our customer service experience. Couldn't have expected any thing more. Pools were always clean (even after rain storms). There is No AC in the open common areas but that's no biggie when you're in paradise. (It was hot&humid during our stay) lots of activities to do locally and the tours are reasonable. I was NEVER told No or had a request rejected. We're not new at traveling, and we definitely will come back. We stayed July 25-August 3.

Stayed August 2014
Helpful?
Thank EDDIE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Occidental Nuevo Vallarta

Property: Occidental Nuevo Vallarta
Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Phone Number:
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Official Description (provided by the hotel):
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel

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