Spent 7 days at the resort with a large group in Nov 2013.
Nicest pool area I've ever seen! LOTS of lounge chairs, never had a problem finding chairs, even with friends. The swim up bar is great, fast service, cocktail waitresses are amazing too, shout out to Jeni and Rosy who kept the drinks coming all day! Waterslide was fun, even for grown-ups.
The rooms were modern and clean, a little dated but nicely remodeled. Not a lot of space to unpack your clothes, only 3 little drawers. Very comfy beds, and turn down service is nice. The AC works great, great views of the pool and ocean from the 5th floor. Fridge drinks and liquor dispensers were great, but awkward to use. Shower was big enough for two;) Housekeeping was inconsistent about bringing toiletries daily, sometimes no soap, sometimes no shampoo, not enough water, etc. A couple days we were woken up by the grounds keeper's lawnmowers and weedwackers.
Never had a problem finding food. Ipanema (brazillian) was the favorite, Zen was also very good and we had a great waiter Pablo. Caio was very slow for a big group at dinner, but food was good when it came.
We couldn't connect to the WiFi from the room, but it worked in the public areas.
Planning on coming back again sometime, and recommend it to anyone.
- Official Description (provided by the hotel):
- Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more less
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- Also Known As:
- Vallarta Palace Hotel Nuevo Vallarta
- Vallarta Palace Nuevo