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“First experience at an all inclusive resort”

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Marival Residences Luxury Resort Nuevo Vallarta
Ranked #4 of 27 Hotels in Nuevo Vallarta
Certificate of Excellence
GreenLeadersGold level
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“First experience at an all inclusive resort”
Reviewed 1 March 2014

Staff attentive, food excellent! We loved the Beach Club at the sister resort, Angel was super! When we stayed last year March of 2013, they had golf cart shuttles that ran back & forth. Really never had to wait for more than 5 minutes. It was such a great setting for our family I could hardly get them to leave the resort. Spa services excellent, we all had a massage. We stayed in a 2 bedroom penthouse apartment with a roof top pool. Very Clean! The only thing I did not like was the bed was too hard. They provided a topper which I folded in half and then it was okay. I think we started at the top of all inclusives and now everything has to measure up to our stay at Marival. Will return!

Room Tip: The upper rooms on the south side might provide you with a better ocean view. We were on the north...
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  • Stayed April 2013, travelled with family
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Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarivalResorts, Marketing & Social Media at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, 14 July 2014
Dear Traveler
Thank you for sharing your vacation experience at our resort with other travelers on line. It is great to know that your travel expectations were met by the quality of food in our restaurants, the service from the staff and our facitilies. We look forward to welcoming you back in the near future.
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Traveller tips help you choose the right room.   Room tips (629)
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English first
Overland Park, Kansas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 February 2014

January 25, 2014 was our 4th vacation to Marival Residences and this time we stayed 2 weeks. Again this and the other 3 times have been our best vacation ever. The Room-Food-Service WAS THE BEST. Are plans are to go again.

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank terrywalker2400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarivalResorts, Marketing & Social Media at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, 14 July 2014
Dear Traveler
Thank you for writing an opinion about our resort. We value guests' opinions, specially when coming from repeat guests of several years like you. We are glad to know that you give our room service such a high rating and look forward to welcoming you back in the near future.
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Fortuna, California
1 review
Reviewed 27 February 2014

Have read the posted reviews and find them fair and accurate. We were with an ILT tour and had never been to the Marival Residences. The staff is outstanding. A further kudo would add is to Alfredo, chef at Omaggio. He and his staff graciously prepared the Dorado (Mahi Mahi) we caught in two ways: one with traditional Jalisco spices and the second grilled. Both were delicious. Omaggio staff set a table for our group where the fish was served. Very special. Second kudo is to Charley (Carlos) at the Concierge desk. A gracious,personable man who must enjoy his work because he is a delight to deal with. I would return to Marival Residences in an instant.

  • Stayed February 2014, travelled with friends
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Helpful?
Thank norcat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarivalResorts, Marketing & Social Media at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, 14 July 2014
Dear Traveler
Thank you for posting a review of our resort on this web site. Guests' comments are very important to us as they help us in our daily efforts to provide our guests with unique vacation experiences. It are pleased to know that you enjoyed the service from our staff and the quality of food in our restaurants.
We look forward to a new opportunity to serve you again in the near future.
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Manitoba, Canada
Level Contributor
139 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 25 February 2014

Our first visit to this great property was as a couple in March 2010. We were so impressed with this resort and had a fabulous time! We looked forward to a future vacation there, hopefully with our kids, knowing they'd love it too.

So that wish became reality - we took our young adult son and daughter there the week before Christmas. Walking into the hotel was impressive as ever, there were lots of "oohs, aahs and wows", led to the Brunello Wine Bar for check-in - what a lovely setting! The reception we received was as warm as ever, however this time different, in that a discussion about "Marival Dollars" or something or other was brought up. Sounded like timeshare to us so we clued out and politely declined. We were never approached about it again.

We booked 2 1-bedroom residences - they are as beautiful and clean as we remembered. Our first visit we were on the 4th floor in the corner, this time we were on the 2nd overlooking the jacuzzi and patio poolside rooms.

We tried to upgrade however whenever we approached the front desk we were told the resort was full. Except when we went online and checked their website there was availability, so I'm unsure why they wouldn't accommodate our request. We would've liked to upgrade to their patio poolside rooms - during our visit there were lots of families with lots of young children, meaning a quiet rest by the pool wasn't going to happen! These rooms would be perfect in that case; they provide just the right amount of distance from the splashing and yelling happening in the pool, yet you're still able to lay on a comfortable lounger by a beautiful pool and even have bar service, and would be quiet enough to read and sleep (unless there's an active family in the room next to you!)

We spent most of our days at the Beach Club, taking the short walk down the road and then onto the beach to get there. Lots of chairs available, some days we were lucky enough to get the bali beds. Service was very attentive, friendly, polite and reliable. Very tasty drinks and lunches were enjoyed by all of us.

Great that there is an abundance of towels at both the pool and beach, they're very generous with them, use as many as you need!

The beach is beautiful and great for long walks. We got boogie boards from the activities staff and had great fun playing in the waves. While there are beach vendors we certainly were not bothered by them.

Most of our meals, breakfast and supper, were enjoyed at Omaggio, preferring to sit outside. As it drew closer to Christmas the resort became very busy so they set up a breakfast buffet around the pools. We had dinner twice at Insu Sky Bar - wonderful to sit up there watching the sun go down - what a great view! We'd end the evening with nightcaps at the Brunello Wine Bar - beautiful atmosphere at night with their lush landscaping, lighting and music.

Like our first visit, we were unable to use the beautiful jacuzzi area as it was overrun with children, even into the evening. It's too bad they don't enforce their adult only policy at the jacuzzi.

During both visits we felt like the place has a confused identity - it would be perfect as an adults only resort, yet we see how well it works for families. At night the children vanish, probably exhausted! and it morphs into this serene, calming adult friendly atmosphere.

Both visits my husband took advantage of the great golfing offered. It's a good idea to sign up for the free excursions early; they fill up quickly. One trip we did do during that first visit was the catamaran trip to Yelapa and Majahuitas - a very enjoyable day. This time we spent our time enjoying the beautiful facilities and beach.

We booked our airport transfers through their website. 4 adults, our luggage and 1 set of golf clubs - $108. They were waiting for us at the airport when we arrived, a van all to ourselves. For our return journey to the airport we were in a large SUV.

One unfortunate glitch occurred - a golf gadget went missing, the golf course blaming the resort, the resort blaming the golf course. We know this can happen anywhere though so wouldn't let it get in the way of another return visit. Next time we leave the golf gadgets at home.

We prefer beach-front resorts, however this property has so much going for it that we're willing to overlook that eency little fact and will most likely return in the future!

  • Stayed December 2013, travelled with family
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Helpful?
Thank rejuvenate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarivalResorts, Marketing & Social Media at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, 14 July 2014
Dear Traveler
Thank you for taking the time to write such an extensive review of our resort. We truly value guests' opinions and are appreciative of them being shared on line with other travelers. We are happy to know that you enjoyed spending time at the beach club, and dining at our restaurants. Sorry to hear about the golf gadget mishap. We look forward to greeting you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 23 February 2014

I am in the hospitality business and know how hard it is to run a hotel. One of my favorite sayings is that the staff is what makes a hotel 5 Stars (and that is true) but it is great when the place is as pretty and well appointed as this property along with a Five Star staff.

Many in my group had visited for the 2 and 3rd time over several years and some of the wait staff actually remembered their "tastes" or ways they like meals served. Now that is impressive....ANYWHERE.

The rooms were done with great taste and I took some of the ideas back for my own properties.

Well done...not easily done.... but nice to see how things work well when a staff understands service as well as this team does. Excelente trabajo .....

  • Stayed January 2014, travelled on business
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Helpful?
1 Thank diamondback818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarivalResorts, Marketing & Social Media at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, 14 July 2014
Dear Traveler
Thank you for taking the time to write a review on this web site. We value guests' comments, specially those from seasoned travelers with industry knowledge. To us it is quite satisfying to know that we have met our goal of exceeding your expectations and we look forward to a new opportunity to serve you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Menlo Park
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 23 February 2014

We happened to go on an ILT "golf" vacation almost by accident and figured we would go with our friends just because they were going. This turned out to be a wonderful trip...the main thing that separates Marival is the people who work there. EVERYONE we came into contact with was wonderful! Anything you could ask for or needed was cherfully addressed. The villas are huge, I think 1500 sq. feet was the smallest, up to three bedroom, four bath villas. Yes, Marival is all inclusive, but the variety and quality with very few exceptions is excellent. The grounds are constantly maintained, the villas are obviously well maintained, and the employees are obviously happy to be working there. We did tip the employees extra at all meals due to the level of
service...they were more like friends who wanted to help you out.
The resort is not on the beach, but a three minute shuttle ride puts you at a sister property with all the same amenities. This would be the choice if you are taking small kids with you.
ILT has representatives there as well, so no matter your question or concern, it will be taken care of.

We definitely will be going back to Marival.

  • Stayed February 2014, travelled with friends
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Helpful?
Thank Jwchait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarivalResorts, Marketing & Social Media at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, 14 July 2014
Dear Traveler
Thank you for posting a review of your vacation experience at our resort and for sharing it on line with other travelers. It is very pleasing to know that your travel expectations were exceeded by our accomodations, facilities and the service from our staff. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Danville, California
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 February 2014

ILT Golf vacations - we go every year around February. Mexico vacations. This time we were at the Marival Residences. Huge villas, great service, all inclusive with high end liquor and excellent food. Our number 1 choice for Mexico. And, although it isn't on the ocean. You take a 4 minute shuttle to the Marival Resort and you have a VIP private beach with great lounge chairs, towels, food and beverage service. I don't think they can be beat! And you have a washer/dryer in your villa. Wonderful people, beautiful resort.

Room Tip: All rooms are good. Beds are hard, but they will furnish pads and they give you a wide choice of pi...
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  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
1 Thank Jean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarivalResorts, Marketing & Social Media at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, 14 July 2014
Dear Traveler
Thank you for posting a review of our resort on this important travel portal. We value our guests' comments, and are certain that other travelers also benefit from them. We strive to provide our guests with unique vacation experiences and we are pleased to know that we have met your expectations. We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marival Residences Luxury Resort Nuevo Vallarta

Property: Marival Residences Luxury Resort Nuevo Vallarta
Address: Blvr Nuevo Vallarta y Paseo de los Cocoteros s/n | Lote 53 Villa 8 11, Nuevo Vallarta 63732, Mexico (Formerly Marival Residences & World Spa)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Nuevo Vallarta
#3 Luxury Hotel in Nuevo Vallarta
#3 Business Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
#4 Family Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Marival Residences Luxury Resort Nuevo Vallarta 4.5*
Number of rooms: 162
Official Description (provided by the hotel):
Something Different, Something Better! Beyond rooms or suites… the only luxury all-inclusive resort featuring modern Residences and Villas- so spacious from 1400 to 3940 sq ft! TripAdvisor Awards in Best Luxury, Best Family and Excellence. Award winning chefs offer a la carte international gourmet dining. Guests enjoy free tours, unlimited golf, VIP full service beach club and 5 star service, plus exchange privileges at sister hotel Marival Resort and Suites. Experience Melange World Spa with unique treatment rooms from 9 countries around the world. Special Kids and Teens programs too. Spacious all-inclusive Residences for couples and families are in the perfect locations. Demi-Pool Residences feature a “walk out” full service garden patio and secluded infinity pool. Ocean View Residences surround you with breathtaking views of the Pacific from sunrise to sunset. Rooftop Penthouses have private rooftop plunge pool and sundeck. For couples- renew your vows or get married for FREE with our FREE Wedding package! For families- the ultimate all-inclusive Family Emotion program with over 10 included extras customized just for your family! High-end Residences, indulgent services…nothing compares! Marival Residences Luxury Resort® is a 4 Diamond Award winner. A World Apart in a Class by Itself! ... more   less 
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Also Known As:
Marival Vallarta
Marival Club
Grand Marival Nuevo Vallarta
Marival Nuevo Vallarta
Grand Marival Mexico
Nuevo Vallarta Marival
Marival Grand Club Suites Nuevo Vallarta
Marival Grand Hotel
Marival Vacation Club
Club Marival Mexico

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