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“A dump on the beach”

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Marival Resort & Suites
Ranked #14 of 28 Hotels in Nuevo Vallarta
Certificate of Excellence
GreenLeadersPlatinum level
Chicago, IL
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A dump on the beach”
Reviewed 30 April 2004

This is not the place to stay if you're looking for anything above 3 stars. Rooms are outdated, food is horrible, staff barely speaks English. Ended up transferring to another hote.

1 Thank Handk2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
A TripAdvisor Member
Reviewed 26 April 2004

Just returned from the Grand/Marival on April 16th after a 1 week vacation......I have travelled to over 20 all inclusive resorts in the past 10 years.....and after vacationing at the Marival I can relatively compare this property to a 3 star resort.....the food was very good and the Alacarte restaurants were tastefully decorated and the food was very good. The only thing that disturbed me was that I discovered more than once , that the Mexican tourists are somewhat favored over other tourists especially where any speciality food was prepared...eg....breakfeast...Taco's, enchilidas etc and the swim up bar staff seem too notice the mexican tourists first for any drinks to be served....plus quite long waits for any drinks being served at the swim up bar......which can be expected at a 3 star resort.....but overall a clean property, nice beach, more adapted for families and small children.....I would definitley recommend the RIU resorts over this resort but in all....a fun week.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 23 April 2004

Well we stayed at the Grand & Club Marival from the 10Apr to the 18 Apr. and i have nothing bad to say. Me my wife and two kids (2 years and 5) Loved are time down there and would return in a flash. If there is any down thing to say about the Grand Marival (Because we stayed in the Grand section) is that the beds are a bit hard...and thats it. The place is keep very clean from the beach to the pools and gardens. The animation team was great for adults and kids alike. Even after a flight delay on are return we went back to the hotel and where taken care of. They gave us a hospitality room for a few hours...so the kids could enjoy the pool and we could to. The food was great also.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 21 April 2004

We stayed at the Grand & Club Marival April 3rd thru 10th (Easter week) and found the resort to be exactly as described from the different travel websites we researched. It is a very beautiful resort, well maintained, beautiful grounds, and very clean. Felt very safe, as there was lots of security. It has been twenty years since we went to Puerto Vallarta on our honeymoon and the area has grown immensely. Our family had absolutely no problem with the water. The employees at Marival were very helpful and polite, and provided great service. I recommend each of the restaurants for dining, but try to schedule your reservations before 9:00 pm. One night we had to take one of the only available late reservations for La Bamba. We did have a problem with the waiter there substituting other dishes from what we had ordered because they had run out of the item. He never informed us he was substituting, he would just set something different down in front of you. It did make for some funny memories in regards to his choice of substitutions. Wasn't impressed with the buffet restaurant (no reservations needed), but found the snack bar great for cheeseburgers, etc. Highly recommend all-inclusive if you have kids with you. Our teenage boys are always hungry, and they could grab a bite anytime without us having to go eat with them. We stayed on the Grand side of the resort and were very happy with our rooms. Towels and linens were changed everyday.
Pool/Beach chairs are hard to come by, as guests tend to get up early and place items on the chair(s) for reserving. It could be several hours before you ever saw anyone use that chair. If you haven't staked your chair(s) by 8:30 am you were out of luck. We only had chairs one day during our trip, but it wasn't enough of a negative to affect our vacation. No problem getting taxis from the resort or from downtown.
Went to Super Karts (down the road about a mile) for the boys to ride Go Karts one morning. Very fun if you have teenagers (or husbands/boyfriends that still think they are teenagers). Very fast Karts (200 cc) and really cool Indy-like track. You can Parasail or rent Waverunners right in front of the resort on the beach. Recommend you do the Waverunners in the mornings, later in the afternoon the winds pick up and the bay gets very choppy for riding, which makes the ride pretty rough. Does make it easier to 'catch air' though. There is also a Vendor hut on the beach, and different vendors set up tables each evening if you don't feel like going in to town. Had an awesome family vacation. A very beautiful resort and we would definitely go back again (before another 20 years go by). Thanks Marival!!

5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Alberta
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 April 2004

My husband and I just got back from Mexico. We were there from April 10 to 17 2004. We will absolutely go there again. It's rated 4 stars with good reason. The complex is immaculate, the grounds are cleaned daily and very well manicured. The public washrooms are cleaned every few hours. The standard room is a good size, and while the bathrooms could use a bit of a redo (new faucets, etc) the daily cleaning, towel and sheet changes made up for it. Numerous very clean large pools including an Adult only pool - security makes sure the kids stay out of this pool. If buffet menus aren't your thing, make sure you make reservations as soon as you arrive at the various Mexican, Italian, Meditteranean or Steak House Restaurants. We figured that out after a couple of days. Either way you'll never be hungry or thirsty We drank the water and had no problems. The beach is beautiful and all inclusive includes the use of boogy boards, Catamaran rides and Kayaks. During April the Dolphins and Whales are an amazing site. If you go out before 10:00 a.m. in a Kayak, the dolphins swim right up to you. The nightly amateur entertainment, was lots of fun.

Tipping isn't required, but is very appreciated.

During Spring break expect lots of families to be there.

Be aware that when you arrive at the airport that you may be invited over to a booth to speak to someone about transporting you to your hotel. Its a ruse to sell you on a Time Share visit. Just go straight to your bus or taxi. Unless you're interested in spending 4 hours hearing about time share opportunities.

4 Thank Kirk A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 16 April 2004

Myself and my girlfriend stayed at the Grand Marival Resort from April 2-9, 2004 and loved every minute of it. We both can't wait to go back to Puerto Vallarta and specifically the Grand Marival. We stayed in a superior room on the Grand side. The rooms were clean and very spacious. All of the superior rooms have a beautiful partial ocean view. Everynight we left the balcony door open to hear the ocean waves all night long. The resort has 1 buffet restaurant and 4 a la carte restuarants. All of which are top quality and for the most part the service was excellent. We found the La Pergola restuarant to consistantly have amazing service and high quality food. The activities staff was great and kept the entire trip very fun. The bar staff were very friendly and provided service that is second to none. The town of Puerto Vallarta exhibits a romantic beauty that will captivate anyone who travels there. Be sure to take some tours with "Vallarta Adventure". They are an local tour company that offers exciting tours with amazing staff. We will definately be back to Puerto Vallarta and we will be repeat customers of the Grand Marival.

6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 April 2004

This was our third time at the Marival! Our family of 4 (two 40 something adults and kids 8 & 14) spent spring break on the Grand side.
We think it's a great deal for the price. It's kept clean, the beach is great, water is always warm and great for boogie boarding and it's very relaxing. We usually have a partial ocean view which is great.

I must say I can live without evening entertainment (which hasn't changed since we started coming here), but what can you expect for free.

The specialty restaurants are terrific, but the menu service is also available for lunch and breakfast. Usually we were too impatient to order and wait, but a couple times we took our time and enjoyed better food from the menu. The staff at Marival really tries hard, once in a while they blow it, but that's the exception not the rule. The restaurant and cleaning staff works non-stop.

Beautiful beach walk day or night past empty beach as well as other resorts. Even though Marival was not as fancy as the competitors, everyone I talked to who stayed somewhere else had a lot of complaints about food at their spot. Marival specialty restaurants save you from the boredom of constant buffets

Be warned--this is not a couples resort, it's for families. The water slide, kiddie pools and kids club should give it away. The kids at the resort behaved just fine, the embarassing guests were the few drunk adults we saw by the pool in late afternoon a few times.

By the way, prior complaints about hair dryers and irons are silly. The hotel brought them to us right away without complaint. It is mexico, so you do need a bit of patience.

5 Thank mattrossklein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marival Resort & Suites

Property: Marival Resort & Suites
Address: Blvd. Paseo Cocoteros S/N, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Nuevo Vallarta
#8 Family Hotel in Nuevo Vallarta
#10 Spa Hotel in Nuevo Vallarta
#10 Top resorts Hotel in Nuevo Vallarta
#10 Luxury Hotel in Nuevo Vallarta
#12 Romantic Hotel in Nuevo Vallarta
#14 On the Beach Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Marival Resort & Suites 4*
Number of rooms: 495
Official Description (provided by the hotel):
Something Different, Something Better! Welcome to a unique lively beachfront all-inclusive just 10 minutes from Puerto Vallarta airport! Comfortable rooms, special locations- new Mediterranean style Resort Rooms and exceptional 1-3 Bedroom Villa Style Suites starting at 570 sq ft up to 1261 sq ft including Ocean Front. One to Three Bedroom Suites are perfect for families or couples that want to spread out including two story 2 Bedroom Suites and Ocean Front steps from the sea! Romantics and families enjoy endless choices in dining, activities, laying back and relaxing. International all-inclusive dining redefined, award winning chefs offer gourmet dining at 6 restaurants. Treat yourself to 7 bars including swim-up, piano and martini bars. Endless land and water sports- rock climbing wall, activity pool, adults only pool, tennis, disco, evening theater shows, mini-golf and more! Kids waterpark pool, pirate ship, waterslides and fountains. Special kids and teens club programs too. For couples- renew your vows, get married or honeymoon on the beach. For families- the ultimate all-inclusive Family Emotion program with over 10 included extras customized just for your family! Enjoy sea, sun and nonstop fun at Marival Resort and Suites. ... more   less 
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Also Known As:
Marival Hotel Nuevo Vallarta
Marival Resort And Suites

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