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“Great Resort in Nuevo”
Review of The Grand Bliss

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The Grand Bliss
Ranked #3 of 28 Hotels in Nuevo Vallarta
Certificate of Excellence
Reviewed 23 February 2014

We just completed another great stay on the Vida property again this year, staying at the Grand Bliss for the month of January. My wife and I had great time, with different family and friends joining us for some of our stay, making it very enjoyable.

The Grand Bliss property is top notch, located in the middle of the resort, with great ocean views if your lucky enough to be on that side. The resort has several other buildings on the property, including Mayan Palace, Grand Mayan, and the Grand Luxxe Residence Club. All are really nice property's with great amenities. The overall complex is huge, with almost a mile of beach to walk along. The grounds on this property are very beautiful, great for exploring, and unbelievably well maintained.

There are over 10 restaurants on the property, with Tramonto (Italian) being our favorite. They have a wide range of foods available, including Mexican, seafood, burgers, Asian, Italian, and others. Many other good resturants within walking distance, like Prime 159 or Eddie's, or a short cab ride away in Burcerius, like El Burjo and Karen's. Chaser's is a great sports bar or games, and Andy the owner always makes sure we have a good time.

The golf course is very nice, and I enjoy playing most mornings. Many of the caddies are very helpful and good at what they do, with Alberto (Tonga) being may favorite and the one I use most often.

We have been coming here for over eight years now and make several trips to the resort every year. One of the things that really sets this resort apart are the employees, and how friendly, personable, and helpful they are. They really make the trip fun. Some real stand outs for us on this trip would be: Christian and Daniel, the two bartenders at the pool bar at the Grand Bliss. They are very friendly and make you feel welcome. They remember us from trip to trip and make us feel at home. Monica was a great server when we were somewhere other than the bar. Their supervisor Ernesto, always was checking in with us to makes sure everything was good and if their was anything else we needed. Pedro, who was one of the security guards at the Bliss Pool, was always very helpful, always making sure my mother was helped when needed and helping her have a great trip. The activities group, especially Vicente, Marco Polo, Guacamole, and Midori, made afternoon "lazy games" fun. Even the towel attendants Carlos Antonio and Trinidad, we're very friendly, helping my wife improve her Spanish a little every day.

While we normally stay at the Grand Luxxe, we really enjoy staying at all the Vida properties, especially the Grand Bliss, and consider this complex our second home. We can't wait to get back for our next visit.

Room Tip: Odd numbered rooms are ocean view. High floors are better, but all floors have a good view.
  • Stayed: January 2014, travelled with family
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1  Thank MikeChippewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at The Grand Bliss, responded to this reviewResponded 16 April 2014

Dear MikeChippewa:
We really appreciate the time you have taken to share with us your impression about your stay at The Grand Bliss. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the pools, grounds and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. We are certain Alberto, Christian, Daniel, Mónica, Ernesto, Pedro, Carlos, Antonio, Trinidad, Marco Polo and Midori will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we have succeeded in doing so for you.

We look forward to welcoming you back and continue making your stays memorable!


Happily,

The Grand Bliss Nuevo Vallarta Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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335 - 341 of 658 reviews

Reviewed 21 February 2014

If your lucky enough to find a couple of places on earth in your life time where you can stay and feel like you have arrived home , where every part of your vacation you feel pampered and at the same time gives you the space you need to relax and enjoy the day anyway you want, this is the place.From the moment you arrive at the front desk you notice a very calming aroma and a smiling staff that welcomes you back, our check in was smooth and efficient . The two bedroom apartment is very big and roomy, well detailed and spotless. We really enjoyed the view from our apt. over looking the ocean and beautiful gardens from a hugh belcony. With maid service everyday the staff is well trained and efficient much complements goes to our girl Amelia who did a great job everyday for us.Great thanks to the rest of the staff who always looked after our every need. Leonel, Alehendro, Cecila and Eric G. you all deserve a BIG THANKYOU from us..We will come back many times and tell our friends how wonderful the Grand Bliss has made us feel.

Room Tip: Ocean side are all odd numbered but warm in the afternoon. A/C is great..
  • Stayed: February 2014, travelled as a couple
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2  Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at The Grand Bliss, responded to this reviewResponded 16 April 2014

Dear Julie G :

Thank you for providing your comments about your vacation at The Grand Bliss. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are certain Amelia, Leonel, Alejandro, Cecilia and Eric will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

We are always happy to learn our guests have a fantastic time with us!

Happily,

The Grand Bliss Nuevo Vallarta Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

Would love to stay here again. Pools etc on grounds beautiful food was excellent. But apparently if you are an owner you still cant get rooms here -frightens me off. Why spend a fortune for a "vacation" club you cant use. And the place seemed almost empty.

  • Stayed: January 2014
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1  Thank BarbF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at The Grand Bliss, responded to this reviewResponded 23 April 2014

Dear BarbF1:

Thank you very much for providing your comments about your vacation at The Grand Bliss. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, the beautiful grounds and the pools.

We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable.

We look forward to welcoming you back and continue making your stays memorable!

Happily,

The Grand Bliss Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

I am writing this today because I am 1/2 way through with my vacation at the grand Bliss, Nuevo Vallarta. To paraphrase a line from Disney...this is the most blissful place in the world.
My wife, family and I love the Bliss. It is the smallest property in the Mayan complex. This is not what makes it special, but the intimate atmosphere is evident each day. Check in for our room was accomplished effortlessly with the help of the front end. They understood our needs and were able to find a room that is just great. Everyday going pass the reception area we are greeted by our name with a great smile and sincere concern. The room is maintained by a great staff who makes sure everything is in it's place and clean. The pool, restaurant and facilities are all top notch and inviting.
I would be amiss if I did not mention some of the staff members who make our stay so wonderful. The credit starts at the top with Leonel making sure everything runs smooth. His staff at reception including, Alehendro, Cecila, Eric, G always are there to please. We have a great supervisor of cleaning staff, Gudalope who is on top of everything.
I know this might sound like fluff, But I have written other reviews of other places over the years that are not always complementary. I just love this place.
Herb and Shelly N.

Room Tip: the last few years in I have been in several have been rooms and have not found a bad one yet.
  • Stayed: February 2014, travelled with family
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2  Thank psych0traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at The Grand Bliss, responded to this reviewResponded 16 April 2014

Dear psych0traveller:

We are grateful for your taking the time to write a review about your experience while staying at The Grand Bliss. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, you perceived the resort’s cleanliness.

Thank you for your kind comment about our staff’s service, as we consider them one of our biggest assets. We are certain Leonel, Alejandro, Cecilia, Eric, Guadalupe will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

Comments like yours inspire us to continue creating ideal vacation experiences.

We truly look forward to serving you again in the near future!

Happily,
The Grand Bliss Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

Had a wonderful time there and a week was too short. the most fun we had was hanging out the the Bliss pool swim up bar with our friends and the two best bartenders in the place. They would be Cristain (Vitamin) and Daniel Borrayo, my tacallo (same name). I couldn't praise them more... they steered us to the best drinks and were warm and friendly to all us gringos.

We tried all the pools and liked the Bliss pool and bar the best. they whole resort is a feast for the eyes with the tropical plants and water everywhere. A top notch operation.

  • Stayed: January 2014, travelled with friends
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2  Thank Daniel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at The Grand Bliss, responded to this reviewResponded 16 April 2014

Dear Daniel E:

We are grateful for your taking the time to write a review about your experience while staying at The Grand Bliss. We are so glad you had a blast with your friends enjoying our pools, restaurants and our staff’s service. They work tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. We will gladly share your comments with our pool bar’s staff as well. We are certain Christian and Daniel will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

Comments like yours inspire us to continue creating ideal vacation experiences.

We truly look forward to serving you again in the near future!

Happily,
The Grand Bliss Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2014

Beautiful accommodation, quiet if you don't want to be around families. Some older adults stay here when they are on their own, but stay in the Grand Mayan if they have their family with them. The resort is lovely, with many pools, lovely grounds, two golf courses, and several restaurants. It is also close to many other restaurants and shopping areas. The taxi service out of the resort is very reputable. I received a phone call one morning that they had my Visa card. I didn't even know that it was missing. The driver had found it in the back seat and returned it. No charges had been made against it. A very lucky day for me!

Room Tip: Ask for a room on a higher floor, facing the ocean.
  • Stayed: January 2014, travelled solo
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4  Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at The Grand Bliss, responded to this reviewResponded 16 April 2014

Dear Mary H :

We are grateful for your taking the time to write a review about your experience while staying at The Grand Bliss. We are pleased to learn you had a wonderful vacation and you enjoyed our food options, our facilities, the pools, golf course, grounds and our staff’s service.

Our goal is to make each one of our guests’ vacations relaxing and we look to please them by making sure they receive all the benefits they are expecting to enjoy during their vacation. We are always happy to find out we have achieved this.

It will be our pleasure to have you as a guest again.

Happily,


The Grand Bliss Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

We just returned from a week-long stay at the Grand Bliss. We are owners in the Grand Mayan (studio members) and were told to ask about an upgrade to a one bedroom if we agreed to listen to the sales presentation. Well, we agreed to the sales presentation, but were told there were no one-bedroom units available for us. The best they could do is give us two studios (there were six travelers in our group) in the Grand Bliss. At least we had a mini fridge in each room so we could keep snacks and drink for the kids. I had also requested an ocean view, but were not granted that wish. We ended up on the eighth floor overlooking the Santuario and the mountains. It was pretty - but not as nice as an ocean view. It was actually a little loud with the entertainment every night, but nothing unbearable.
The resort is beautiful. The beach is gorgeous - turtle release was fun and the beach party and fiesta were fun options for the kids. Our kids (8, 10, 12) enjoyed the lazy river, wave pool, and slide. The adults enjoyed how not overly crowded the pool areas were and definitely the pool bars!
Since we agreed to do the sales presentation, we went and enjoyed a delicious buffet breakfast and 10% discount on our bill. Our sales rep, Yvonne was great - she was delightful to visit with and gave us a lot of great tips of things to do outside of the resort. We did end up upgrading to the one bedroom for our next trip - the more we backed off, the cheaper the price got. We ended up getting it for a great price and everyone was happy.
We will definitely be back to this gorgeous property.

Room Tip: We really weren't given any options. If you happen to get an ocean view - you are one of the luc...
  • Stayed: January 2014, travelled with family
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3  Thank NewsyMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at The Grand Bliss, responded to this reviewResponded 23 April 2014

Dear NewsyMom :

We really appreciate the time you have taken to share with us your impression about your stay at The Grand Bliss and we are delighted to learn you enjoyed our facilities; the accommodations and that you had a great trip. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. We are certain Yvonne will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we have succeeded in doing so for you.

We look forward to welcoming you back and continue making your stays memorable!

Happily,

The Grand Bliss Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Bliss

Address: Av Pasedo de las Moras | Fracc. Náutico Turístico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Nuevo Vallarta
#3 Spa Hotel in Nuevo Vallarta
#3 On the Beach Hotel in Nuevo Vallarta
#7 Romantic Hotel in Nuevo Vallarta
#11 Family Hotel in Nuevo Vallarta
Number of rooms: 130
Also Known As:
The Grand Bliss Hotel Nuevo Vallarta

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