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“A pleasure”

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Grand Luxxe Nuevo Vallarta
Ranked #2 of 28 Hotels in Nuevo Vallarta
Reviewed 20 April 2014 via mobile

The staff here cannot be beat and contribute so much to making our stay exceptional. If a staff member is having a bad day you will never know it. We also found a wonderful tour guide for off the grounds siteseeing. Miguel A. Ibarra today took us to Sayulita, La Cruz de Huanacaxtle and Punta Mita. I very much recommend him for your tours. He is very kind, patient and humble and treats all with dignity and respect from the low to the high. We found him by accident last December when we asked for a taxi. We liked him and have toured with him twice. Contact him: mikeibarra04 @hotmail.com or cell 004(322) 229 2469. Hope you decide to try him.

Stayed: April 2014, travelled with friends
2  Thank carolee999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at Grand Luxxe Nuevo Vallarta, responded to this reviewResponded 6 June 2014

Dear carolee999 :
Thank you for taking the time to provide us your feedback about your past stay with us at Grand Luxxe. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets.

Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable.

We truly look forward to serving you again in the near future!

Happily,

Grand Luxxe Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,006 - 2,012 of 2,896 reviews

Reviewed 20 April 2014

What we look forward to each year as we vacation in Mexico is the warmth of the air, the sand beneath our feet and of course the ever changing beauty of the ocean. Add to this, the amazing property landscape which creates a wonderful environment to be in each day. The staff are truly amazing and by the time we leave we feel we have bonded with many. We love and respect the Mexican culture. Our meeting with Mariano Navarrete, Member Specialist was a pleasure. He was professional, informative and fun. He is such an asset to Vida and we have such a positive feeling about our investment in the Grand Luxxe and the potential it holds for our family. Muchas gracious.

  • Stayed: April 2014, travelled with family
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Thank paul m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at Grand Luxxe Nuevo Vallarta, responded to this reviewResponded 6 June 2014

Dear paul m :
We really appreciate the time you have taken to share with us your impression about your stay at Grand Luxxe. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Mariano will gladly receive your feedback.

We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we have succeeded in doing so for you and your loved ones.

We look forward to welcoming you back and continue making your stays memorable!

Happily,

Grand Luxxe Nuevo Vallarta Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

This resort was more than enjoyable. It is very family friendly yet still does cater to the adults/couples staying in the resort. The spa is a wonderful place to relax and start your vacation off right. Having the resort right on the beach is great for quick and easy access, while there are multiple pools all in walking distance between your hotel room and the beach. The entertainment that takes place is always different so you will never see the same show twice. All of the workers are polite, friendly and so wonderful to engage conversation with! The food is delicious and the variety of foods within the resort is unbelievable. I request this resort with 5 stars to anyone that is looking to spend time in the sun here.

  • Stayed: October 2013, travelled with family
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1  Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at Grand Luxxe Nuevo Vallarta, responded to this reviewResponded 6 June 2014

Dear Linda S :

Thank you so much for choosing Grand Luxxe for your vacation and for sharing your review with us. We are pleased to learn you and your loved ones had a wonderful vacation, we are delighted as well that you enjoyed our food options, grounds, pools, and accommodations; as all our staff is always looking to meet our guests’ expectations to the fullest.

Comments like yours inspire us to continue creating ideal vacation experiences.

We truly look forward to serving you again in the near future!

Happily,

Grand Luxxe Nuevo Vallarta Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

i upgraded again in January for the grand luxxe spa towers. the property is gorgeous the sunrises and sets are beautiful. the property is an excellent venue for relaxation,activies, sun worshipping and spa services.I highly recommend this resort

Priscilla & John Gonsalves

  • Stayed: January 2014, travelled as a couple
    • Service
Thank priscilla g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at Grand Luxxe Nuevo Vallarta, responded to this reviewResponded 5 June 2014

Dear priscilla g :
We really appreciate the time you have taken to share with us your impression about your stay at Grand Luxxe and we are delighted to learn you enjoyed our facilities, the accommodations, the spa’s service; and that your trip was fun.

Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your much deserved vacation.

We truly look forward to serving you again in the near future.

Happily,

Grand Luxxe Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We have been owners for 10 years or so now, with many great vacations to several of the different property's of the Vida Vacation Club Grand Luxxe. On all the trips we have done a sales presentation or an update, the same when we stayed at other brand resorts that we exchanges for.(The Grand Luxxe by far has been the best) most of the up dates did not go so well. The last two our family has gone to with Aggie York have been GREAT we have already booked next years Nuevo Vallarta Grand Luxxe trip and will let Aggie know the dates for a visit with her again.

  • Stayed: April 2014, travelled with friends
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1  Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at Grand Luxxe Nuevo Vallarta, responded to this reviewResponded 6 June 2014

Dear Alan C :
Thank you so much for commenting about your stay at Grand Luxxe. We really thank you for your kind comment about the staff and the service they provide.

Comments like yours inspire us to continue creating ideal vacation experiences.

We truly look forward to serving you again in the near future!

Happily,

Grand Luxxe Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

This property is beautiful beyond all expectations. The staff is friendly and well trained, so the service is excellent. The food is very very good and plentiful. Everything considered, a fabulous resort with all the facilities you could ask for. We have been members for many years, starting with Mayan Palace and going thru many levels to Presidential Suite, and have enjoyed many visits to various Vida locations We had our annual member update this year with Fred D., who was quite friendly and knowledgeable, a very nice guy. We made change in our contract, and all went well until we discovered the horrible 16% tax. The Presidential Suite furniture and rug could use a bit of refreshing and the deck furniture only has 2 comfortable chairs. The high table is awful. Otherwise a good time was had by all. J.W. Cogdall

  • Stayed: April 2014, travelled with friends
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Thank billcog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at Grand Luxxe Nuevo Vallarta, responded to this reviewResponded 6 June 2014

Dear Billcog :

We are grateful for your taking the time to write a review about your experience while staying at Grand Luxxe . We are so glad you had a good time with you family enjoying our food options and we really thank you for your kind comment about our staff, as we consider them one of our biggest assets. We are also happy that you found our property to be beautiful.

Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable.

We truly look forward to serving you again in the near future!


Happily,

Grand Luxxe Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

It is always a great delight to revisit our Grand Luxxe property in Nuevo Vallarta! The staff is always friendly, cheerful and very helpful. Special kudos this trip to our bellman Antonio and our daily maid Sofia - Tower 3 Floor 9. The improvements continue to amaze us. The internal transportation is so quick, you can get to any part of the property in just a jiffy. The landscaping crew present the foliage in tip-top shape and add so much to the atmosphere of
lushness and privacy. Our daughter (first time visitor) said her favorite view was standing outside of the Plaza looking out over the lake, over the foliage to the ocean. Our grandchildren's favorite place was the slide at the Grand Mayan and walking the extensive beach all the way to the river.
Great appreciation to Fred, our Sales Representative, who was helpful, courteous with a great sense of humor. He started our vacation on just the right foot.
The only complaint - the fee for the delivery of groceries to our room. This fee seems to take funds out of their own employees pocket since the amount of tip will more than likely be reduced.
We can't stay away - see you in October!
Randy & Carol Grava

  • Stayed: April 2014, travelled with family
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1  Thank carol g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Socialmediamanager1, Manager at Grand Luxxe Nuevo Vallarta, responded to this reviewResponded 6 June 2014

Dear carol g :
We really appreciate the time you have taken to share with us your impression about your stay at Grand Luxxe. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine luxury hospitality by providing service excellence. It is pleasing to learn that you also enjoyed the breathtaking landscape.

Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your much deserved vacation.
We truly appreciate your preference and look forward to serving you again in the near future.


Happily,

Grand Luxxe Nuevo Vallarta Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Luxxe Nuevo Vallarta

Address: Av. Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Nuevo Vallarta
#2 On the Beach Hotel in Nuevo Vallarta
Number of rooms: 800
Also Known As:
Grand Luxxe Villas And Suites
Grand Luxxe Villas Hotel Nuevo Vallarta

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