We have been visiting here for several years running and to say "we thoroughly enjoy it each time" doesn't do it justice. We have had a chance to stay in several different types of their accommodations over the years including the Luxxe Villa, Luxxe Spa Tower, and Luxxe lofts. The common theme throughout is space and a level of luxury that continues to impress us every time we arrive. We have traveled the world and have never found any place that can match the sense of "WOW" coupled with a sense of calm relaxation we get each time we walk into our rooms. The deck with its wooden floor, plunge pool, and large size is welcoming and a great place to just sit and relax. The grounds are meticulously maintained and landscaping beautiful. The staff is clearly geared to enhance your stay and will bend over backwards to help. Fortunately, their English is excellent and far better than my rudimentary Spanish. The new Plaza is a welcome addition with it's grocery, meat market, Crepe restaurant, pastry shop and separate bakery. They are continuing to work on the resort so it never looks the same when we arrive, but the changes are always for the better. We love the elevated wooden walkways between building with the exquisite landscaping everywhere. They now have lighted signs that were sorely needed to navigate between locations.
Several thoughts, however:
1) The restaurants are superb and very varied. Try the Peking Duck for 2-4 people at the restaurant "Gong". It's prepared at table side and delicious. However, the restaurants can get expensive if used for all your meals. Each suite has a full kitchen so we always go out and buy groceries for our breakfast and some lunches. We usually go to the local Wal-Mart by taxi when there with a larger group; but it's far easier to shop in the Plaza for smaller groups. The cost and hassle of a taxi ride is more than the slightly higher cost of shopping on the property.
2) They are not very good about keeping guests updated on construction plans which sometimes seem to shift mid-project. As mentioned by another reviewer, it now appears that there will not be a lazy river on the Luxxe end of the property; despite earlier statements to the contrary. Other plans mentioned in the past but not-to-be are the train from the airport to the resort, and the entertainment complex "Celebrate". It would be far better if they were more judicious with their promises and more transparent about plans and timelines.
3) The "updates" are definitely sales oriented. It's great to hear plans for the future even though not all of them go through; but do not, for a second, believe that they will only take 90 minutes even if they meant 90 minutes AFTER the breakfast. On the other hand, the majority of the sales force are pleasant and were able to hear "no" our last visit without applying any extra pressure at all.
4) The pools are HUGE which means the areas around them are equally spacious. This adds to the sense of luxury and space; but makes it hard to locate members of your party if looking to meet somewhere. They should somehow come up with a system of labeling areas around each of the many pools for better orientation for families and groups to coordinate gatherings. In the absence of that, make sure you know where to find each other.
5) The internet around the pools is sometimes spotty.
- Also Known As:
- Grand Luxxe Villas Hotel Nuevo Vallarta
- Grand Luxxe Villas And Suites