Our rooms were wonderful- very clean with lots of rooms. Hotel is very well maintained- Kept very clean. Pools are just wonderful. Towel service for pools and beaches provided. Staff all very polite and helpful.
Food at the restaurant was only ok. Our kids stayed at the children's club for two days. They really enjoyed it there. Cost 150 pseos for the whole day including lunch.
Gym was also extra- but good. Price 150 for use of the gym. If you want to take a class its an additional 150 per class.
You will need a car as its a good bit out of the town. Fine if you are resotrt people, but we were keen to get out and explore other places after 3 days of being at the resort. There's not a lot within walking distance, and we had two young kids.
We did have a little bit of trouble at the airport, we were stopped by timeshare people ( we did not know this at the time) who PRETENDED to work for the Grand Mayan and that they offered free shuttle service to our hotel. We were waiting and waiting at the desk and then the man told us that we would have to go to a breakfast presentation in order to avial of our free taxi to the airport. I was really disgusted with him, as we were lied to. Not a nice way to start your vacation. We then just walked out to the regular taxi rank who overcharged us (normal fare 120 pseos to NV) and requested 240 pseos to get to our hotel. After the whole time share episode and flight we were pretty exhauted to argue or bargain and just got to our hotel.
We had no problems with the time share people at our resort. They do call up every morning at 9.30am but after 2 days, we took the phone off the hook.
This is a wonderful hotel- has everything you could need. You could stay here for 2 weeks and not go anywhere, but we loved having the freedom of a car to explore other areas.
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- Also Known As:
- Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
- Wyndham Nuevo Vallarta
- Grand Mayan Resort Nuevo Vallarta
- Grand Mayan Puerto Vallarta