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The Grand Mayan Nuevo Vallarta
Ranked #11 of 27 Hotels in Nuevo Vallarta
Certificate of Excellence
dallas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent Stay!”
Reviewed 19 October 2009

Our rooms were wonderful- very clean with lots of rooms. Hotel is very well maintained- Kept very clean. Pools are just wonderful. Towel service for pools and beaches provided. Staff all very polite and helpful.
Food at the restaurant was only ok. Our kids stayed at the children's club for two days. They really enjoyed it there. Cost 150 pseos for the whole day including lunch.
Gym was also extra- but good. Price 150 for use of the gym. If you want to take a class its an additional 150 per class.
You will need a car as its a good bit out of the town. Fine if you are resotrt people, but we were keen to get out and explore other places after 3 days of being at the resort. There's not a lot within walking distance, and we had two young kids.
We did have a little bit of trouble at the airport, we were stopped by timeshare people ( we did not know this at the time) who PRETENDED to work for the Grand Mayan and that they offered free shuttle service to our hotel. We were waiting and waiting at the desk and then the man told us that we would have to go to a breakfast presentation in order to avial of our free taxi to the airport. I was really disgusted with him, as we were lied to. Not a nice way to start your vacation. We then just walked out to the regular taxi rank who overcharged us (normal fare 120 pseos to NV) and requested 240 pseos to get to our hotel. After the whole time share episode and flight we were pretty exhauted to argue or bargain and just got to our hotel.
We had no problems with the time share people at our resort. They do call up every morning at 9.30am but after 2 days, we took the phone off the hook.
This is a wonderful hotel- has everything you could need. You could stay here for 2 weeks and not go anywhere, but we loved having the freedom of a car to explore other areas.

  • Stayed October 2009, travelled with family
    • Value
    • Location
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Helpful?
Thank dee2072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
antioch illinois
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 October 2009

Im going on Nov 6th and I m wondering if all 18 holes are open yet.Its been 3 years of playing the front 9 twice.Love the place other than that and the time share sales sharks

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
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Helpful?
Thank nedusmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nj
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2009

We spent two weeks in a 2 BR as an RCI exchange. Reading all the reviews that mention not being able to get an ocean vie room, we have asked for one and received a first floor pool view with a glimps of the ocean. The staff is extremely helpful and courteous.
The prices are at the higher side, but we managed between our shopping at Walamrt and some munchies from home to keep our expenses within range.
The rooms are exactly as described - very spacious, clean, with a computer to use for a fee.
We recommend Vallarta adventures' for any day trips. We have booked the zipline tour, swimming with the dolphiins and a day of snorkling and beach trip.
The beach is beautiful and since most folks like to hang around the pools, not really crowded.
Ping Pong and Pool were our most favorite pass times around the pool. We liked the fact that there is no money necessary (nor accepted) on premises. You can hve your kids go around and get their drinks when they whish - all is charged to the room. (There were no extra charges on our bill.)
Laundry service is cheap and quick. You dropoff the laundry, and pick it up later in the day all folded and neat. It's a good idea fpr the lst day before you leave so ther eis no laundry at home to do.
Yes, you do need to be persistent with the timeshare folks, but after a while they will give in.

  • Stayed July 2009, travelled with family
    • Value
    • Location
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    • Service
Helpful?
2 Thank lakose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henryville, Indiana
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 October 2009

Wow!!! Where do I start? Do I start with the Golf course, the pools, the ocean, the beach, the lazy river, or maybe the 1/2 mile long man-made lagoon in which you can ride canoe's, kayak's or paddle boats. No, No I need to start with the restaurants inside the resort but which one of the seven should I start with? I really like the decor in the resort too, the entrance is like no other with 60' tall Mayan soldiers there to meet you. We spent a week here and left the resort 1 day and felt we had to in order to pick up some goodies for the kids and when we were done back to the resort we went. Some of the restaurants are a little on the pricey side especially if you brought your whole family but for us it was just my wife and me so we splurged for seven straight days and didn't feel the least bit bad about it. If you get to pick one resort this needs to be it, I honestly don't know how anything could be any finer anywhere in the world. Everyone always talks about the resorts in Vegas being awesome, listen to me I have been there done that they are dumps compared to this place.

  • Stayed December 2006, travelled as a couple
    • Value
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Helpful?
3 Thank cpi-man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2009

Four adults and one child (5 years old) were upgraded to the Grand Mayan as Mayan Palace was closed for renovations/construction and enjoyed a luxurious vacation for two weeks in October. We were extremely impressed by the outstanding service we received and highly recommend this resort as one of the best. The pools were awesome, very clean and grounds well maintained and beautiful. Everyone was very friendly and went out of their way to make our vacation pleasurable. Our grandson loved the wave pool, lazy river and waterslide. Even our elderly parents 73ish enjoyed the peaceful surroundings and the attentiveness of the staff were exceptional. The rooms of course are phenominal and the balcony pool was a really huge hit! The ocean was quite rough during our stay but the beach was clean and quite desserted. No problem finding a nice spot to enjoy the surrounding beauty, yet enough activities to keep you having fun. The drinks and food were outstanding and being from Canada we found prices to be quite reasonable. There were in particular a few individuals that provided exceptional service and make sure you seek them out!!! Omar Montoya, Octavio, Leonardo, Gisel, Lizette, and Oscar Montoya at the Tramonto. Thank you so much for making this the best vacation ever!! The Grand Mayan in Nuevo is absolutely fantastic and we would go back every year. Top notch service, friendly staff and exceptional quaility!

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank cherlovesaliens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, wa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2009

Very well recommended, we stayed here in October, and the resort was not very full which was nice. The pools are awsome, the staff and rooms were great as well. I loved it!

Stayed October 2008, travelled as a couple
Helpful?
1 Thank a77_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 October 2009

We spent a week with our college age kids enjoying the weather and water of Nuevo Vallarta. The Grand Mayan was top notch! The gigantic statues in the entry area set the tone for the grandiose hotel. The staff was polite, helpful and accommodating. The beach was very pretty, with wide sand and many chaises under palm umbrellas. The lazy river was very popular and long. The many connected pools were great as were the in- pool bars. Not so great were the weird happy hour/ limited discount drink times, 1-2? Almost all of the poolside chaises were "claimed" by 9AM by all of the people getting up early , laying towels down, and returning hours later.
The rooms were beautiful, very large, and nicely furnished. Beds a little too hard for my family. No dishwasher or DVD player. Nice tile-work in the bathrooms. We ate twice in the resort but favored the restaurants in the marina area nearby, Eddie's, Quixote's, La Laguna Tino, and Fajita Republic.
Getting around in cabs was cheap and easy. Zip line tour was great. Could have used more nightlife in the resort with less emphasis on time share sales. All in all, a nice week in Mexico.

  • Stayed August 2009, travelled with family
    • Value
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Helpful?
2 Thank Brad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grand Mayan Nuevo Vallarta

Property: The Grand Mayan Nuevo Vallarta
Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Grand Mayan Nuevo Vallarta 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta

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