We stayed at the Grand Mayan in Nuevo Vallarta in mid-october. We thought we were going to be at the Mayan Palace until the concierge emailed us 3 days before the vacation to let us know that we were moving over to the Grand Mayan, this was a pleasant surprise to us.. We were guests of a an owner there who donated his timeshare that we won in a drawing. We did as the majority of the reviews advised and didn't attend the timeshare presentation. Upon checking in they tried to get us to attend the breakfast but we just said no about 4 or 5 times. They also advised us to not book any excursions thru anybody "on the street" because we might get screwed out of our money. At first we believed them, but ran into a tour company down at the private beach and booked the city tour, $15 per adult, and my son was free. That was well worth the price. We then booked the beach boat tour which cost $40 per adult and $20 per child. The guy even met us in the lobby and paid for our cab ride to the marina. The boat ride was awesome. It included a continental breakfast, free open bar, snorkeling, great lunch and dancing and music. It was about an 8 hour trip all day and went to a beautiful beach where I did parasailing (that was extra). We came to the conclusion that the grand mayan was just trying to scare us into booking trips only thru them because there are other timeshare companies on the street that act at first as tourist companies. No, i recommend you find Fernando down by the beach. He was very honest.
The room was great. We got the one-bedroom suite and found it to be very clean. We loved the large bathtub in the bedroom and my son used the dipping pool on thebalcony a lot. We didn't get an ocean-view room but had a view of the golf course and we were okay with that. Since our timeshare was owned we got to use the safe for free. The housekeeping staff did a great job and a couple of nights stopped by to give us hershey kisses. We would leave about a dollar tip for them before we took off for the day. The concierge and security staff were also great. The pools and lazy river and water slide were a lot of fun. It was uncomfortable walking around the pools barefoot though. We only ate at samba restaurant twice, just for dessert and it was really good. Most of the time we ate in our room, cooking groceries that we bought at the Walmart in Nuevo Vallarta. I hightly recommend doing this if you are on a tight budget. Its about a $5 cab ride to get there and the prices are great. The mini fridge in the room is actually a pretty good size. We wound up making two trips to the walmart for food, beer and soda. There is a sun market at the resort but the prices are high and the selection is not so good if you are planning meals for the week.
The beach at the resort also was beautiful with lounge chairs and umbrellas, however dangerous to swim in at the time that we were there. We used the internet cafe to keep in contact with others in lieu of using the phone and the internet was pricey, about $5 per half hour. There are places in puerto vallarta that you can use the internet for about a dollar per hour. There were some people that complained that Nuevo Vallarta is too far away from everything, but I didn't mind it. We took the city bus one day to go do some shopping at the puerto vallarta flea market and that was about $1.50 a person and was totally safe. I liked not being right in the city but if you plan on eating at restaurants everyday I can see how this would be a problem. At the marina in Nuevo Vallarta there's a restaurant called Eddie's/Nopal beach. It's a little hole in the wall but the mexican food is excellent and reasonably priced. There are a few other restaurants over there that we didnt try. It was about a 10 minute walk from the resort.
I highly recommend staying at the Grand Mayan and would do it again. Just beware of the timeshare sharks and don't let them talk you into their incentives and breakfast...i've heard in the long run it's not worth your anger and frustration.
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- Also Known As:
- Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
- Wyndham Nuevo Vallarta
- Grand Mayan Resort Nuevo Vallarta
- Grand Mayan Puerto Vallarta