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“Not quiet and their Internet site is misleading”

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Buffalo Mountain Lodge
Ranked #17 of 32 Hotels in Banff
Cincinnati, Ohio
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not quiet and their Internet site is misleading”
Reviewed 4 August 2009

We stayed at Buffalo Mountain lodge for three nights. We stayed there because their website said they were on the quiet side of Banff. This was totally incorrect. We stayed in a suite that was directly on the business road that leads out of Banff (Tunnel Mtn Drive). It was loud and noisy from 4:30am until 11:00 pm. The hotel parked their staff car in front of the suites and whenever it or their diesel fueled golf cart started or drove by it made so much noise we had to close the windows. One morning the cleaning crew assembled in front of our suite to map out their day and it sounded like they were having a coffee party for close to an hour. When we asked the front desk about this they said there was nothing they could do. By the way the front desk staff knows nothing. When asked how far Calgary Airport was I got the answer of “I don’t know” and “At least 200 miles from here”. Both incorrect and unacceptable out of a lodge. If you want the quieter side of Banff try Sulphur Mountain.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Foley90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 21 July 2009

Stayed for a week in a premier room. While it was adequate, it's certainly nothing exceptional. The room is small, with room for a bed and two chairs, but nothing else. In addition, it is quite dark, even with all lights on. The mattress was soft -too soft for my liking. The bathroom was large, but sparse. The soaking claw-foot tub was a welcome addition after a day of hiking. The staff kept the room clean, and there was no problem with noise (an issue we have had when staying in the standard rooms).It has a nice fireplace - not really needed in summer.

The location is perfect - a short (uphill from the town center) walk. It feels rustic and suited for being in the mountains. Just don't expect the Ritz! We enjoyed a lovely al fresco pizza at Cilantro's on the hotel grounds.

  • Stayed July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BigBree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 July 2009

We stayed at BML as part of our anniversary trip to Banff & Jasper. We were generally quite pleased.

The room was priced fairly for June (no great deals, but not peak season pricing, either). High marks for the service...everyone from front desk to restaurant staff was very courteous & took a little extra time with us to chit chat and get to know us a bit.

Both restaurants served excellent food. Creative menus, beautifully presented. Not bargain basement priced, but fair.

My only criticism would be the room itself. It was dark, and very difficult to control the heat. Ventilation is non-existent unless you opened both your balcony & entrance doors wide open, which we had to do at 3 am a couple times. The hotel did provide a fan upon our request, which helped a lot.

Stayed June 2009, travelled as a couple
Helpful?
1 Thank c7alt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naples florida
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 July 2009

Pros--nice location just outside of the downtown area, Premier upstairs room has a good view from the balcony, fireplace, bathrobe provided, wonderful bath products, firm bed.
Cons--very dark room even on a sunny day, room walls a bit beat up, pedestal sink in a large bath so no counter space for make-up/tiletries, very slow service at breakfast, no offer of help with bags(and theres no elevator).

Not bad,just not very good---for over $300 per night.

  • Stayed June 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amcbeig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 June 2009

Very cosy and romantic location. Clean room with very good and friendly service. A few minutes drive from town centre. The log fire was a necessity at night due to the cool temperature. This also added to the romantic setting. The bathroom was spacious and well stocked with toiletries.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Happy_Canada_Visitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quincy, Massachusetts
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2009

This hotel was a good deal for $150US per night. Our room was small, but clean. We loved the fireplace in the room and spent every evening in front of a lovely, romantic fire.
We did not eat at the hotel, although there are two restaurants on site. They both both extremely pricey and seemed a little stuffy.
I recommend getting a room on the second floor. We heard every footstep like a stampede on the floor above us.
We also liked the outdoor 20 person hot tub, fitness center and steam room. Would not recommend this hotel for families, but it was a nice romantic getaway or conference hotel for the price.
Free internet in the room was also a huge plus.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julieco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 May 2009

Loved the location of this lodge, although Mapquest got a few details wrong in finding the place. Things to watch for: Does not take Debit, only cash and credit; room was a decent size; beds are as hard as rocks, not comfortable at all; the shower did not flow well and ended up in a pool of water when showering. The restaurant is very expensive and the service is slow. We do not drink alcohol and were not offered any other substitutes. Once you told them water, you were treated like the plague. The meals themselves were well put together and edible, but minimal in content. Next time I will go into Banff for food.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sbarnsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Buffalo Mountain Lodge

Property: Buffalo Mountain Lodge
Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#5 Business Hotel in Banff
#13 Romantic Hotel in Banff
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
Buffalo Mountain Lodge is a peaceful retreat on Tunnel Mountain in Banff, AB. The lodge is surrounded by 9 acres of towering fir, pine, and spruce trees, yet just a 15 minute walk or 3 minute drive from the shopping, nightlife and restaurants that are on offer in downtown Banff. A favourite visitor pastime is to observe the deer and elk who frequently nibble on the lawn, right outside the lodge's windows. The lodge has 108 guest rooms, an outdoor hot tub, and several options for dining, making it the ideal location for a weekend getaway, wedding, or corporate retreat. Buffalo Mountain Lodge is part of the Canadian Rocky Mountain Resorts' family of companies. Rooms at the lodge have fieldstone wood-burning fireplaces, cozy duvets, LCD televisions and Blu-ray players. Many feature patios or balconies. Each room has been carefully decorated to reflect the mountain lifestyle in Banff-the accommodation is anything but 'cookie cutter.' The outdoor stainless steel hot tub is best enjoyed after an invigorating hike, bike or ski on one of the nearby trails-or perhaps to aid digestion after a sumptuous meal in the lodge's highly acclaimed restaurant, Sleeping Buffalo. ... more   less 
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Also Known As:
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff
Buffulo Mountain Lodge

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