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Irwin's Mountain Inn
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Reviews (596)
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All reviewsel torohot tubunderground parkingadjoining restaurantfridge and microwavestay there againfront desk staffbanff avenueminute walkgood sizebeds were comfortablefamily roomthe main streetclose to downtownlarge roomvisit banfffour nights
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225 - 230 of 596 reviews
Reviewed 31 August 2014

As annual visitors to Banff this was our first stay at Irwin's Mountain Inn - it won't be our last. Our room was comfortable, the staff were friendly and helpful, the underground parking is very convenient, and the hotel's proximity to "downtown" Banff (an easy walk) is a real plus. Only one minor complaint, our bathroom was small with no real space to store toiletries. The hotel has an in-house restaurant but breakfast is not included in the regular room rate - a downside compared to some other area hotels.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank FFlyer42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this reviewResponded 2 September 2014

Thanks so much for your recent review. Our staff are eager to help and make your stay a pleasurable one. Our hope is to ensure that there is good value for the money put out. I do hope you stay again and enjoy the pleasure of Irwin's hospitality and El Toro amazing food! They are the best in Banff and I am so proud to be partnered with the best! Book direct and save. Best rates guaranteed by booking directly with the hotel.

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Reviewed 29 August 2014

Based on the good experience from my first stay at Irwin's, I booked a second stay. I choose this hotel as you get a small kitchen (microwave, fridge, sink) with the room. I'm usually out for sporting events that involve an early start, so having a fridge for food is a convenience I prefer.

I have 2 dislikes this time: the underground parking is under repairs. Makes for some tight parking spots (parking is limited there regardless). I was in a room on the upper floor facing the street. I don't mind facing the street though I was noisy from people not cars, but I do think they put the rowdier guests on the upper floor. Let's just say getting a good night's sleep didn't happen. Not the hotel's fault. I'll request a room facing the back street next time.

The hotel has convenient access to everything. Grocery store (with Starbucks if you need) is just a couple blocks away. Or other nearby coffee shop in neighbouring hotel just down the street (it's really good!!).

Irwin's will always be on my list for future stays. Rates are decent, beds are good, and it's clean.

  • Stayed: August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank Leigh-Calgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this reviewResponded 2 September 2014

Thanks for returning to stay with us again. I am so sorry that your stay was not to standards with noise from the street. That is never our intent, but Banff is a busy destination. We do not assign rooms according to their online booking type, so please do not assume this. Our hope is that guests enjoy the sights and sounds of Banff, but pending the events in Banff, one can find themselves frustrated by the noise of the town. Thanks for your loyalty and thanks for letting us know how your stay was. The feedback matters. Come again soon.

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Reviewed 28 August 2014

We stayed overnight on our trip up to Lake Louise. The hotel was nice and perfectly located for our visit to the town. The bonus was the very nice restaurant at the hotel where the food was excellent. The restaurant is a hidden gem.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Rick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this reviewResponded 2 September 2014

Dear Guest, thanks so very much for your recent review. Here at Irwin's Mountain Inn we do our best to make your stay clean and comfortable. Our Restaurant partner, El Toro, is superb. We too feel like it is a hidden gem in the heart of Banff. Our location and our partners at El Toro, make Irwin's the right spot. Thanks for staying with us and come again real soon! Book direct and save!

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Reviewed 23 August 2014

We enjoyed our stay a Irwin's. It is only a 10 minute walk to downtown shops, pubs, restaurants, etc. room was quiet, spacious and comfortable. The hotel is not fancy or upscale tho if that is your thing.

Room Tip: We had a room with a view of the mountain and a balcony, very nice. #248
  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank sandybaham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this reviewResponded 25 August 2014

Thank you for your most honest review. We are indeed a budget hotel that provides personal touch and prime location. Our goal is for your stay to be remembered by clean rooms, comfortable bed and simple touches combined with your experiences of night life, sight seeing and so much more. You hit the nail on the head, our simple status brings people back again and again because we work so hard to keep our property affordable. Stay with us, book direct and find the savings. Our goal is to keep you returning time after time. Only 2 blocks from downtown, our hotel fits the bill for the experienced traveler looking to make memories with friends or family. Come again soon!

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Reviewed 19 August 2014

Stayed for 4 nights at the start of our tour of BC. Hotel was close to all amenities and comfortable, good parking although our SUV would not fit in the underground car park. Jacuzzi was good. Paid a fair price for our stay and was not dissappointed

Stayed: August 2014
Thank Jerry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this reviewResponded 25 August 2014

Thanks for your recent review on your recent stay with us. So glad you discovered us and that we fit the bill for pricepoint and value. Our goal is to be price sensitive for the budget minded traveller and I am so glad we were able to make your stay enjoyable. Glad parking was able to be resolved. We do offer FREE parking and this can be a bit of a challenge in a busy destination like Banff. Stay with us again soon! Book direct and save. Our best price guarantee is by booking direct.

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