So maybe it's expensive everywhere in Banff. I chose this one because it is close in town, the price was fair, and it has free breakfast...but I was not impressed. First night we checked in late (11pm) due to being stuck on the highway for over 5 hours because of an accident. The front desk clerk looked like he was drunk or half asleep and was not very friendly. Our room was on the top floor (4th?) but had a balcony that overlooked the INSIDE rotunda. Who designs a hotel room with an INSIDE BALCONY??? The room was tidy but small and had a tiny bathroom, you'd have to stand sideways in order to close the door - not suitable for our family of 4! The room was also extremely hot, there was no A/C, only a couple of floor fans. You could get some air flow by opening the door to the INSIDE BALCONY but you'll just be hearing the traffic of people in the lobby (during the day) or you'll be hearing the staff vacuuming the carpets at night....I probably should have slept in the hallway because the airflow was much better there. Stay there for 2 nights and couldn't stand it anymore so I asked to be moved. Manager on duty was friendly and apologetic and we got moved to another room with an open balcony (but overlooked the parking lot...sigh). This hotel brags about the free "hot breakfast" but it isn't anything to write home about: hot cakes, sausages, greasy bacon. The omlette station was decent. I'd rather have a continental breakfast where they give you at least some fruit to balance off the grease. Overall, not impressed. Poorly designed hotel. Will not stay here again.
- Official Description (provided by the hotel):
- - Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more less
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- Also Known As:
- Banff Ptarmigan Hotel Banff
- Ptarmigan Inn Banff