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Savings alert! 15% below average rates

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Reviews (1,195)
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All reviewsomelette stationmeatballsmeatball restaurantunderground parkinghot breakfastshops and restaurantsexcellent locationbreakfast was includedthe main streetyogurtpremium roomclose to downtownski busbeds were very comfortableski triplake louisetown centre
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Reviewed 8 August 2014

This hotel looks nice on the outside. The rooms need updated, but the stay was wonderful. The room was clean with decent linens. There was not AC but they provided a fan and we asked for another...it did the trick. The staff was very helpful and courteous. The breakfast the next morning was included and it was very good as well. You could have what was already prepared or get eggs anyway you wanted them prepared freshly by the kitchen cooks. There were plenty of choices for breakfast as well. I would like to go back to Banff and spend more time in this city. Many, many places to shop, eat and explore.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Cathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

The hotel is a nice place in the center of the down town street. It serves very good food, and the rooms though small are cozy and comfortable. The attached bath has jakuzi tub and a quick shower cubicle.

Banff has population of around 10,000 and attracts over 300,000 visitors every season. The attractions of Banff is a Gondola ride to 2088 Mtrs. above sea level with a deck walk across to nearby summit. The city of Banff as seen from the top with river flowing by, lake lewis and a small fall are temptations to watch. Small down town street has a lot to offer to foodies and shoppers.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Rashmi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

We got this hotel as the mystery hotwire.com hotel and were pleasantly surprised with the standard of accommodation and very happy with the great location. With prices in Banff extremely high this was still around the 200 dollar per night mark but more reasonable than the overpriced hotels around it. We decided to stay an extra night and then got charged the full price which. adequate us realize what a great deal the night before had been. However, we had a very enjoyable stay and would recommend this hotel.

Stayed: August 2014
Thank Mechelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

The front desk staff of the hotel were unfriendly and as I checked in I watched them really talking down to the some Japanese tourist who had a significant problem with his room. The rooms were old, as in no update since the 60's old. They were dirty and falling apart. What a disappointment.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank hbsseller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

The hotel room was OK, luckily it was raining and had cooled down since the 25-30 degree day before as there was no a/c in the room. The food in the Restaurant was good, the kitchen in full view while you wait for your food. No fridge in the room to store things such as Diabetic Insulin.
While waiting for the bus to depart early morning, two Elk appeared at the school across from the Ptarmigan, eating the hedge leaves near the sidewalk, this was an unexpected high-light of visiting Banff.

Room Tip: Rooms at back have balconies, good if you want some quick fresh air. No smoking out there but seen butts scattered on the ground below. Why not put ash trays out and let people enjoy their stay, instead of having to stand out in the rain at the front of the hotel for a puff.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank thetrainwrecktourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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