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“Better than expected” 4 of 5 bubbles
Review of Banff Rocky Mountain Resort

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Banff Rocky Mountain Resort
Ranked #24 of 32 Hotels in Banff
southwest ontario
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Better than expected”
4 of 5 bubbles Reviewed 17 June 2014

After reading the reviews of this hotel, I was expecting it to be very small and cramped. We stayed for a week in a two bedroom, two bath condo and i was pleasantly surprised with how much room we had with four adults. THe unit is a little dated, but they have tried to update things with granite counter tops and a glass shower on the main floor of these units. The furniture is in need of updating, but the condo was clean and the beds were very comfy.

The location was great. A five minute drive from town. We drove in, but the shuttle is available if needed. The location out of Banff a little way allows you to be a little closer with nature and we had a bear run through the back open space while we were there.

The staff were helpful and polite.

My son used the pool and hot tubs, and said it was fine.

I would definately stay here again. it was good value for the money.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank welove2travel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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908 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (231)
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English first
uk
Level Contributor
150 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Stayed for a few nights and thought the location was excellent,as there is a free shuttle bus in to town.
The staff are very friendly and helpful and the food on site is good.
The lodge rooms are spacious but could do with a freshen up. Because the rooms are well surrounded by trees there is very little natural light. The rooms have quite dark interiors so that doesn't help,lighter walls would be a start. One thing,they are nice and warm when chilly.
If you like to use wifi,the signal outside of the main building is awful.
There is a good fitness room and 2 squash courts,plus tennis courts. Indoor pool with hot tub in and out.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RHukUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
1 review
1 of 5 bubbles Reviewed 13 June 2014

Stayed here twice in the last couple of weeks and both times was not impressed. Rooms are run down. Staff is less than helpful and good luck getting any internet connection. I was trying to work from my room and could get any connection. I moved right under the router and still very sporadic. Max speed was below 1 mbps. The lobby was just as bad. The staff claim that they called their IT support and told me everything was working fine. Absolutely ridiculous. Spend a couple more dollars and don't stay at this dump.

Room Tip: Don't stay here
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  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Kayphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Banff hotels

Victoria, Canada
Level Contributor
146 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 8 June 2014

Stayed here for 2 nights in a junior suite, bedroom very small with not enough room for luggage. Had a kitchen area for making our own breakfast as we heard from the others in the group that the restaurant was terrible - cold eggs and toast. Some of the staff was wonderful, others not so much. Location is good but not walkable to the town centre.

Room Tip: Eat somewhere else and don't bring any luggage as you would have to leave it in the living area.
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  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank KitRaetsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

This is probably the cheapest hotel in the Banff area. We got a Junior Suite for about 99$ (average is about 150-170$ there). The room was very clean, extremely high ceilings, gas fireplace and fan (as most hotels there don't have A/Cs). They also have a fridge and a little bar area with cutlery. Free wifi was provided. Staff was friendly and guided us with the attractions in the area.

Location: Closer to the Lake Louise area. Not in walking distance to the Banff Avenue area of shopping and restaurants. It's less than a 5 min drive though. Since we had a car, that was not an issue for us. There are a few italian places with free delivery too.

Overall: Calm and quiet. Beautiful mountain views. Worth the money being paid. Will go back again.

Room Tip: Excellent. Worth the money.
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Avanti V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
337 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
1 of 5 bubbles Reviewed 3 June 2014

We were hugely disappointed with the standard of this resort.
The staff were okay but not very interested in sorting the issue of the small cramped apartment.
The apartment is meant to sleep 4 people but the table was only big enough for 2-3 people.
The living area/ kitchen were cramped, the sofa had seen better days. The general decor was in need of freshening up. The mat by the door was grubby. There was cigarette ash and stubs just outside the door and huge cracks on the path.
The bedroom was so tiny that my husband and I kept bumping into each other. There was a foot between the wall and the bed on all sides. The wardrobe door bashed into the bed when you opened it.
The facilities were poor. The wood frame around the door was rotten.
The facilities and equipment was inadequate and old fashioned.
There was no heating except buying firewood for $7 and the air circulation and natural lighting was inadequate.
The swimming pool and hot tub needed renovating. The lockers were rusty and I didn't feel like putting my stuff in them.
I think this is the worst time share resort I have ever stayed in.
The staff were unsympathetic that the apartment was too small for 4 people and offered us toa larger apartment at an extra cost.
Overall a horrible experience to stay here for a whole week.

Room Tip: Unless you get a refurbished room don't bother staying here.
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  • Stayed June 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Ishiarusha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 2 June 2014

I just returned from 3 days conference at Banff Rocky Mountain Resort. I had only 5 items from the buffet style lunch selection: soup, ham, quinoa salad, cookie and apple juice. Two hours later I experienced violent diarrhea which is well persisting even 20 hours later. There is no other explanation than one or several items on the menu were contaminated.....SO, BEWARE WHAT YOU EAT AT THIS PLACE..... and you can rather enjoy the area then sitting in pain on the toilet seat. I am very careful with my meals and did not eat anything else except what was supplied at the resort.

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Thomas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banff Rocky Mountain Resort

Property: Banff Rocky Mountain Resort
Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Banff
Price Range (Based on Average Rates): £
Hotel Class:3 star — Banff Rocky Mountain Resort 3*
Number of rooms: 171
Official Description (provided by the hotel):
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. •Indoor 15m swimming pool•Indoor and Outdoor hot tub•171 well appointed rooms with configurations to suit everyone•Mountain Health and Fitness Club with full gym, sauna and massage therapy•Tennis and squash courts•Onsite Laundry Facilities•Free parking and wired or wireless internet access•Complimentary shuttle to downtown Banff. ... more   less 
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Also Known As:
Banff Rocky Mountain Hotel Banff

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