We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“EXCELLENT HOTEL, GOOD VALUE, VERY CLEAN”
Review of Charlton's Banff

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Charlton's Banff
Ranked #24 of 33 Hotels in Banff
Reviewed 23 January 2011

Anyone complaining about this place should take a look at the overall room rates in Banff and pipe down! We paid $600 for 7 nights via booking.com which is really reasonable, the room was not one of the updated rooms and was a little cramped, but other family members had a loft suite which was great so the space in our room didnt matter. Recommend the loft suite if youre travelling in a group or older family! Lots of room nice comfy couch and bigger beds. Our thanks to Joyce in particular who provides our excellent continental breakfasts (croissants, danish, bagels, toast, preserves, eggs, heaps of fresh fruit and yoghurt). Joyce is a true character whose lived in Banff for a long time and gives lots of helpful (and honest!) advice. Cedar Court has a nice pool area but above EVERYTHING else its possibly one of the cleanest places weve stayed - not even any fluff behind the TV - even the door frames passed the white glove test! I also prefer deck access to the rooms rather than trudging through a hotel lobby with snow covered boots on. highly recommended.

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank orrenshell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (812)
There are newer reviews for Charlton's Banff
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

637 - 643 of 812 reviews

Reviewed 18 January 2011

The service was amazing. We had chosen the hotel for the pool as we have small kids and we needed something fun for them to do. We were in town for a wedding and the pool was a great distraction for them while they 'waited' for things to happen. Every staff member we encountered was wonderful. They all had a smile and everyone from housekeeping, desk staff and Joyce, the lady who does the breakfast, asked if there was anything they could do for us. We were in a 'regular' room (i.e. not a loft) and the room was very comfortable. The washroom was clean and had a great soaker tub and large shower. We took advantage of both. Admittedly I did not sleep well the first night, but that was mainly because I was too excited to be in Banff for my best friend's wedding. The second night I slept very well. The furniture was very nice and even with four of us staying in the room we did not feel cramped at all.

  • Stayed: January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cschloenvoigt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2011

We stayed in a Loft Suite for 3 nights January 2011. Nice fireplace and lounge downstairs, but the loft bedroom does get very hot and bit uncomfortable to sleep. But apart from that awesome hotel, great location, GREAT continental breakfast each morning which was free! The staff were super friendly and helpful, the spa and indoor pool was lovely!

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SP_Snow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffManagement, Director of Sales at Charlton's Banff, responded to this reviewResponded 11 January 2011

Thank you so much for your review! We are extremely pleased to hear you enjoyed you stay. We take great pride in our property and our service, and it is wonderful to see that it shows. We look forward to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2011

Whenever we go to Banff National Park for summer fun or winter skiing we always pick this hotel. Perfect location in Banff with walking distance to stores and other attractions.
The hotel has a nice place to relex in the pool with kids or in summertime on a deck facing the main street. Rooms with the kitchen are very helpful to deal with kids meals.
Andrew C,Chicago,IL

  • Stayed: August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AndrewDino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffManagement, Director of Sales at Charlton's Banff, responded to this reviewResponded 10 January 2011

I would like to thank you for sharing your feedback with us regarding your recent stay. We truly appreciate our guests’ reviews and I am extremely happy to hear that you enjoyed your stay. I hope that we have the opportunity to welcome you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2010

In no particular order:
We stayed three nights (2 adults and 2 young children 4yrs/7yrs) and the first night we stayed in a loft suite with king size bed on top and pull out sofa on main floor by front door.
TV was on both levels.
Heating/cooling was impossible to get right. It was extremely hot. The loft had a ceiling fan which we kept on all night and we opened the loft window all the way. Mind you this is middle of December and it was cold, and we were hot inside!
The loft suite had a very steep set of spiral stairs, our kids were ok with it, but I cannot imagine a child any younger than 4 to not be monitored on the stairs.
The next two nights were in a kitchenette, with two separate rooms for the beds. A lot roomier. The kitchenette was really small, considering we had so much food in a cooler and a bin of dry goods, there wasn't much space for anything. The fridge was bigger than the first room had. There is NO OVEN, just the range, a microwave, and the sink and fridge. We could have really used a strainer, paper towels, and a spatula.
This room was also difficult to control the heating/cooling. The beds were very comfortable!
The bathrooms do not have a drying line for the bathing suits.
The two separate rooms (first night loft, second and third nights suite with kitchenette), the washrooms did not have a bathtub.
There is a continental breakfast from 7am-10am, but there was no milk and no cereal for out kids. No hot food, just toast/bagels, hard boiled eggs, yogurt, and juice and coffee. Thankfully we brought cereal and milk.
We had to leave our suitcase bags behind the front desk for the staff to bring to our new room after the first night, and we had to haul everything else back to the truck. We were told there was a storage room for everything, but it was more like a small closet.
The pool area was attractive, clean, and inviting. Although, it was as if the heat was turned on and blasting into the room and the change rooms. The hot tub was really hot and the pool was much, much cooler. There is a sauna room, but that door really needs some attention for repair. Every time it opened/closed it rubbed on the door jam and a incredibly loud and startling sound was created and echoed in the pool room. Annoying.
Bathrobes provided for use to and from pool, and that is a nice touch, seeing that every room has an outside door and you need to walk outdoors to get back to the front desk to get into the pool area.
The internet access was slow, no matter where we were in the building.
Parking is ground level under the building with outlets to plug in overnight.

  • Stayed: December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MonkeyTree241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2010

superb staff and every thing about this hotel was perfect, staff were excellent at there job
i would stay here again

  • Stayed: December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank relleAustrailia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2010

We were 4 travelers. We originaly had booked a 1 bedroom with a pull out sofa but realized it was very small. We went to the front desk and had it upgraded to a 2 bedroom with no problem and not for to much $. The 2 bedroom was SO MUCH bigger! The 2 rroms were at each end so we could not hear the noise in the other room. The room had only one tv in one room though. It had a little fridge, stove, any kitchen appliances you could need. Staff very friendly. Great location!!! We relaxed in the pool in the evening. Free parking. Great hotel, I recommend!!

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank juju111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Banff hotels
0.1 mi away
Fox Hotel & Suites
Fox Hotel & Suites
#11 of 33 in Banff
2,186 reviews
0.0 mi away
Banff Inn
Banff Inn
#18 of 33 in Banff
831 reviews
0.5 mi away
Elk + Avenue Hotel
Elk + Avenue Hotel
#12 of 33 in Banff
1,305 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Banff Aspen Lodge
Banff Aspen Lodge
#8 of 33 in Banff
1,453 reviews
0.1 mi away
Rundlestone Lodge
Rundlestone Lodge
#7 of 33 in Banff
1,148 reviews
0.7 mi away
Brewster's Mountain Lodge
Show Prices
Show Prices
Show Prices

Been to Charlton's Banff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charlton's Banff

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada (Formerly Charlton's Cedar Court)
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #24 of 33 Hotels in Banff
Price Range: £88 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Charlton's Banff 3*
Number of rooms: 57
Official Description (provided by the hotel):
The Charltons Banff is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charltons Banff the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Cancelon, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your Charlton's Banff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing