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“Love love this hotel!!! Perfect for families!”

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Douglas Fir Resort & Chalets
Ranked #26 of 32 Hotels in Banff
Innisfail, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Love love this hotel!!! Perfect for families!”
5 of 5 bubbles Reviewed 2 June 2014 via mobile

We stayed here in April and we love it here. It was not our first time! The rooms have a very cozy laid back charm. There is a wood burning fireplace and you can smell this throughout the hotel. I love that smell though like your camping it's wonderful. There is a huge indoor play park for the kids which my kids (5 & 9 ) love to play in! Also included free for guests is the use of their waterslides. They are amazing so much stuff to keep the kids occupied even if the weather isn't agreeing with your plans. We stayed in a two bedroom pet friendly condo and it was sooo spacious. They all have fully stocked kitchenettes so if you choose to make your own meals everything you could want is there. The views are wonderful and I believe most/ all rooms come with a patio.
The hotel is not on the main route is is a bit away from Banff but there is free shuttle service and getting downtown is never a problem. It is also quieter at night time because of this an added bonus in my books. I highly recommend to all my friends!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kris2bfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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966 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (173)
Date | Rating
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English first
Edmonton, Alberta, Canada
Level Contributor
605 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

It has a pool area like other hotels with a sauna and hot tub. It also has the totally separate waterslide area that has a steam room, which is more like a rec facility than a standard hotel with noisy kids having fun. I have stayed here at least 20 times and wondered if some of the recent reviews reflected a downgrade in the facility. However my most recent stay in May 2014 was as good as the past stays. I have always stayed in the chalets so I am not very familiar with the rooms in the lodge.
Last stay, four adults stayed in a chalet and everyone had their own bed, one in the bedroom, one on the sofa in living room and two in the beds in the loft. Very comfortable even if you do not know the other people that well. Nice fireplace with firewood, kitchen facilities, and at as reasonable a price as any other hotel in Banff. It is not near the main part of town but is near the wildlife and you should always see elk or other animals near the hotel.
My opinion is that this place should be one of the higher rated, also considering that others that might be "nicer" will be much more expensive.

Room Tip: The chalets are great for large groups (four or more adults), I never stayed in the lodge.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PMahdis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 18 May 2014 via mobile

This was our second stay at the Douglas Fir. I cannot say enough how perfect it is for a young family. It rained a significant portion of our stay but between the play area and the pool kids were happy. The rooms could be modernized but my kids thought they were "cool". We will stay here again!

Stayed May 2014, travelled with family
Helpful?
1 Thank canadian_couple2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
122 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 9 May 2014

Our recent trip to Banff started off with a few problems at our accommodations where our room was not ready for our arrival, our safe was not working, our shades were broken and we had to walk through a snow drift to get to our cabin. The next day our room was un-prepared even though we were out until after 5:00 p.m. Overall our stay was unacceptable and not up to past experiences at this resort.

Room Tip: Book ahead and ensure that the room you are given has been cleaned and made ready for your arrival.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terence B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 30 April 2014

We are a family of 5 and with 3 boys this place was amazing. Fun water park which we spent most of our time at and a great play area while looking at an amazing view of mountains all around! A nice old school fire place in the room was terrific. Had a great weekend. Breakfast package was the way to go.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cochrane, Canada
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

Yes the rooms are outdated but it was clean. The kitchen had all the tools you need to make simple meal, I like that we had a fool fridge and stove I have two teenagers (4 kids) they eat a lot! We had a room for 6 but if you count the sofa bead there is room for 8 so a lot of space. We loved the fire place the hotel provides the wood. There is also two watersides, two hot tubs, a pool, game room and a grocery store right in the resort! Well go back the kids had a grate time and for us it was what mater the most.

Room Tip: Don't look at the decor it is fun with kids!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fabiola H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgary
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 2 April 2014 via mobile

We stayed at the Douglas Fir for 3 nights in December 2013. We enjoyed our stay. Very peaceful and quiet. Loved the fireplace. We sat in front of the fire every evening. The resort supplies all the firewood you need.
The rooms are somewhat dated but too badly. Its nice to have a kitchen to make some of our own meals. The hotel supplied some breakfast food which was nice.
Its nice to have a pool and hot tub to use at the hotel.
Our room backed onto the woods and could often see wildlife wandering by.
All in all, it's a good hotel and will be returning at least once a year

Stayed December 2013, travelled as a couple
Helpful?
Thank sly165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Douglas Fir Resort & Chalets

Property: Douglas Fir Resort & Chalets
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 32 Hotels in Banff
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 Giant indoor waterslides, swimming pool, kiddie pool,outdoor hot tub, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Freeinternet kiosk, free local calls and free parking. ... more   less 
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Also Known As:
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Hotel Chalets
Douglas Fir Banff

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