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“Best holiday in my life.”

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Douglas Fir Resort & Chalets
Ranked #27 of 33 Hotels in Banff
New London, Connecticut
Level 1 Contributor
3 reviews
“Best holiday in my life.”
Reviewed 13 December 2010

The Douglas Fir Resort and Chalets provides guests of all ages with a variety of activities. With 2 indoor waterslides, a children's pool and play area, as well as saunas and a state-of-the-art fitness centre, there is something for everyone. Guests the Douglas Fir Resort can also enjoy free and unlimited use of Banff's shuttle bus system.

Only moments from the Douglas Fir are a number of leisure activities. Enjoy top-rated ski trails, scenic hikes and more. The town centre, filled with quaint shops, galleries and restaurants is also nearby.

I did really enjoyed spending my holidays there

  • Stayed January 2010, travelled as a couple
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Helpful?
Thank bublik82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 14 December 2010
What fantastic comments - thank you! I am glad that you enjoyed our amenities. We hard to remain Banff's finest family accommodation and appreciate comments from our happy guests such as yourself. We hope to see you again!
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994 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (180)
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English first
Calgary, Canada
1 review
Reviewed 12 December 2010

we had a great time. the room was good. the fireplace really makes it nice along with the balcony. the staff were very curtious and responded rapidly to a couple of requests we made. thanks

  • Stayed December 2010, travelled as a couple
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Helpful?
Thank elie_blanchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 14 December 2010
We appreciate you taking the time to give us such great feedback. Thank you and I'm glad that you enjoyed your stay!
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Toronto Area
Level 4 Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 December 2010

This is the third time we've stayed at the Douglas Fir Resort.

Our granddaughters (soon to be 10, soon to 8, and 4 going on 16) just love the place.

We typically book the meal deal option and ask for two in-lodge loft condo units across the hall from each other (i.e. family stays in one unit and we stay in the other).

In the lodge offers easy access to both the water slide and the pool as well as the play zone.

It is also great because in the lodge includes indoor parking.

On our recent stay we looked out of our window and saw deer and a large elk. Also, while driving into town in the evening we twice saw a magnificent wolf (too large to be a coyote),

If our daughter and her family are still in Calgary next year - we will book Douglas Fir once again.

  • Stayed December 2010, travelled with family
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Helpful?
1 Thank The_Senior_Dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 7 December 2010
Thank you so much for your repeat business! It is a pleasure to have guests return year after year and it is very important to us to keep you returning. As well it is always wonderful to hear such lovely stories of wildlife sightings, we are lucky to see these beautiful animals! You may also like to view our New Family Suites next time. They are in our lodge building and have three spacious bedrooms with four bathrooms in total. See you next year!
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Kelowna, Canada
1 review
Reviewed 30 November 2010

Met with the family for a birthday celebration/reunion - the resort met the needs of everyone - the kids loved the waterpark and play place. The rooms were very clean - our deal included food for breakfast. The fireplace gave the room a very nice ambiance. Convenient for all amenities

  • Stayed November 2010, travelled with family
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Helpful?
Thank charley22_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 7 December 2010
We are glad to hear that our resort suited your needs for this occasion. Our "Cook your own" breakfast package is very popular. Hopefully we will see you back for the next celebration!
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Medicine Hat, Canada
1 review
Reviewed 25 November 2010

LOVE this hotel, have stayed here twice now, and will definatly be back! The serivce is great, and the ammenities are second to none! When staying in Banff there isn't a better family hotel.

  • Stayed November 2010, travelled with family
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Helpful?
Thank educatingjackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 26 November 2010
We are so glad that you continue to choose the Douglas Fir Resort and have had such great experiences. Thank you so much for your kind feedback and hopefully we will see you again!
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CalgaryAB
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 November 2010

My husband, son, son's friend and I really enjoyed our time at the Douglas Fir Resort. The facilities for the kids are a lot of fun and the loft unit we had was really nice. I found that I wasn't even checking too much if things were clean (like I usually do in hotels) as I quickly felt so comfortable. And it is really clean. I highly recommend this place for families with children.

I wasn't sure if the location would feel a little isolated but this was not the case for us. It is a very quick drive into town and the bus stops right outside. For the more ambitious, the distance could easily be walked or cycled.

We will have to work out when our next trip to Douglas Fire will be. I'm so glad that we found it. Thank you for a really nice stay.

  • Stayed November 2010, travelled with family
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Helpful?
Thank JoTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 23 November 2010
You are very welcome and I am very happy you enjoyed your stay. We have worked very hard to maintain our reputation as a very clean hotel and intend on maintaining that. I will pass your comments along to housekeeping and we look forward to having you back!
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Brooks
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 November 2010

We had a wonderful time ! The room was excellent,and the service was up and beyond.Allison at the front desk was very helpful and made us feel very welcome. Having the shuttle bus was a treat. We would definitely would stay again. A big kudos to all the staff!!!!!!!!!!!!!!!!!!

  • Stayed November 2010, travelled as a couple
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Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 18 November 2010
Thank you so much for your review - I was happy to pass along all of these great comments to Allison and all of our staff. The free "roam" bus will continue to be very popular with our guests this winter I'm sure. We will also be offering an exclusive shuttle to the downtown ski bus pick up for all of our guests this winter. Hope to see you again!
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Additional Information about Douglas Fir Resort & Chalets

Property: Douglas Fir Resort & Chalets
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 33 Hotels in Banff
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 Giant indoor waterslides, swimming pool, kiddie pool,outdoor hot tub, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Freeinternet kiosk, free local calls and free parking. ... more   less 
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Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff

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