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“nice hotel” 4 of 5 bubbles
Review of High Country Inn

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High Country Inn
Ranked #17 of 32 Hotels in Banff
Certificate of Excellence
Colchester, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“nice hotel”
4 of 5 bubbles Reviewed 8 June 2014

Check in quick and efficient. Staff were friendly and very helpful. Rooms were clean and beds/pillows comfy. Breakfast was OK. Location good for walking around Banff. We stayed two nights and on both days the water temperature was only warm. Have given a very good because the rooms were spacious and well maintained and kept very clean.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sac2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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380 reviews from our community

Traveller rating
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    195
    66
    12
    11
See reviews for
113
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Edmonton
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

We had an awesome experience at the High Country Inn. With small kids (4 and 1), it was great to have the pool, which was only used by us at the three instances we accessed it. The location was great - fairly close to all the shops. Rooms were clean and well-maintained. Staff were friendly and helpful. Very nice to have underground parking and continental breakfast included at the reasonable price. The hotel is a bit old, and the parking garage takes a bit of maneuvering to drive around. Will definitly be back. Next time, will try to get room away from stair-well, which was a bit noisy.

Room Tip: Get room away from stairs because of the noise.
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gazorninplat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, 4 July 2014
Dear Guest,

Thank you so much for taking the time to leave your feedback! We're glad you enjoyed your stay here and hope to see you again soon.

Kind Regards,

Laura Preston
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

My wife and I took my parents to Banff just to get out of town for a couple days. Got good weekend rates for 2nd floor rooms with 2 queen beds through AMA. Price included breakfast which offered waffles, french toast and fresh fruit in addition to the usual cereal and muffins. The rooms were quite large and appeared to have recently renovated. Underground parking was nice but a tight squeeze for larger vehicles to avoid scraping against the numerous concrete pillars. Overall a good experience and would definitely stay here again.

Stayed May 2014, travelled with family
Helpful?
2 Thank Poolguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, 4 July 2014
Dear Guest,

Thank you very much for taking the time to leave your feedback, we greatly appreciate it. Glad you enjoyed your time here and hope to see you again soon!

Best Regards,

Laura Preston
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Currumbin, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

My fiancé & I stayed here in April 2014, we were only supposed to stay 5 nights however we were so impressed we ended up staying 18 nights. Awesome facilities, friendly staff & very clean! We enjoyed the free breakfast and internet and we loved sitting on our balcony enjoying the view of beautiful Cascade mountain. Great value for money! We highly recommend it!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ben M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, 4 July 2014
Hi Ben,

Thank you so much for your feedback, it is much appreciated! We loved having you here during your time in Banff and we're glad you enjoyed the breakfast, notably the boiled eggs. The High Country Inn misses you both, and Rita sends her love.

Best Regards,

Laura Preston
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

I was at this hotel for 2 nights for a school trip. We were a large group of mainly teenagers but we were accommodated very well. Our room was clean with a newly remodeled bathroom. The beds were really nice, very comfortable - the best part of the stay. The bed linens were soft and comfortable, and you could smell the clean laundry scent which was nice. Our room was quiet. The complimentary toiletries were Bath and Body Works - a nice touch. The staff were very accommodating, especially to such a large group, and always friendly. The location is really good - a short walk to most things in downtown Banff. Breakfast was good. We had a very good experience at this hotel.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Livewell123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, 4 July 2014
Dear Past Guest,

Thank you so much for your positive feedback! We loved having your group to stay with us, kids and teachers were all a pleasure to work with.

Thanks and we look forward to seeing you again in the future.

Laura Preston
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Killarney, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 29 April 2014

We went to Banff for a wedding and wanted somewhere to stay that was comfortable, clean, and reasonable in price, because you are not in your room much. we had our daughter, son in law and two grandchildren. they loved the pool and hot tub. the breakfast was quite good. they were very friendly and where very accommodating. we will stay there again.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank brenda1125988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, 5 May 2014
Hi there,

Thank you very much for taking the time to provide us with some feedback! Guest satisfaction is of the utmost importance to us, and we hope to have you stay with us again soon.

Best Regards,

Laura Preston
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brandon, Canada
1 review
5 of 5 bubbles Reviewed 20 April 2014

As a young family, taking a trip is a big deal. We decided on Banff for so many reasons and thoroughly enjoyed our stay at the High Country Inn. Newly renovated room along with top notch staff. It was close to everything we wanted to do, without the congestion of being right downtown. We will definitely be back again!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kazookazoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review, 5 May 2014
Dear Guest,

Thanks for your recent positive feedback! We look forward to having you stay with us again in the future.

Best Regards,

Laura Preston
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about High Country Inn

Property: High Country Inn
Address: 419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 32 Hotels in Banff
Price Range (Based on Average Rates): £
Hotel Class:3 star — High Country Inn 3*
Number of rooms: 70
Official Description (provided by the hotel):
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional. ... more   less 
Reservation Options:
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Also Known As:
High Country Hotel Banff
High Country Banff
Country Inn Banff
Banff Country Inn

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