My wife booked this hotel through expedia. We had stayed here 6 years ago but in building B with a view of banff ave and an UNOBSTRUCTED view of the mountains. During her booking she paid extra to get an unobstructed mountain view because the initial room description said partial mountain view. Her hope was to get the same view we had on our previous visit. What we got is a room in building C with a great view of the balconies and suites of building B and a decent view of the mountain tops. We had a not bad view of a mountain if we went out on our deteriorated concrete balcony and looked way off to the right. The balcony was crumbling concrete, badly chipped painted wood railings and two dirty plastic lawn chains. The room itself smelled musty and the shower curtain was horrible smelling. After making a trip around to see if there were any other hotels with vacancies, knowing full well we were going to lose the 530.00 CAD we had paid for the 2 nights booked at the Inns of Banff, we ended up buying febreze and cleaners in an attempt to clean the room.
The room deadbolt would not close, there was a huge patch on the roof where there was obvious water damage, no air conditioning just a poor table fan, no lock on the entrace door to the building but a nicely placed bungie cord to hold the door open, and a host of other small things which combine to equal a very poor hotel.
The booking was for a superior mountain view room, at 250 per night there is nothing superior about the room to warrant 250.00 per night as there are several hotels in Banff at a lower rate which are much more inviting to stay in.
Will we come back to the Inns at Banff - No. Would we recommend any one stay at the Inns of Banff - No. For the money there is many better options in Banff.
- Official Description (provided by the hotel):
- Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more less
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- Also Known As:
- Inns Of Banff Hotel Banff
- Inns Banff
- Hotel Banff