We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK”
Review of Inns Of Banff

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Inns Of Banff
Ranked #32 of 33 Hotels in Banff
Swansea, United Kingdom
Level 6 Contributor
110 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“OK”
Reviewed 6 August 2007

Our stay started badly. Having been allocated a room, we found that it had not been prepared after the last guest, and was left with used towels, waste etc. Complaining, we were asked to allow them an hour to prepare the room. We refused on the basis that having spent a day on the road, we wanted to shower and change immediately. We made clear it was their responsibility to find a suitable replacement immediately.

To be fair, and within 15 minutes, we got upgraded to a really nice quad room with a balcony and a great mountain view. Room was clean and comfortable, but incredibly hot. We were surprised that there was no air conditioning and we had to ask for fans to try and cool the room. These were provided but the heat persisted despite the cooling breezez and overall it was not the most pleasant experience of our vacation. This was a shame since the Inn is clearly on the luxury edge of the market and quite expensive even at Banff prices.

Overall, a disappointing stay, even allowing a room upgrade and good quality beds, room furnishings etc. Hotel has several pools and restaurants. At these prices, airconditioning is a must for the summer months.

  • Liked — Comfortable beds
  • Disliked — Lack of air conditioning
  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Iantofullpelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,173 reviews from our community

Traveller rating
    133
    323
    337
    217
    163
See reviews for
336
430
48
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (250)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Walsoken, United Kingdom
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 August 2007

Just at the end of Banff avenue and just a short walk to down town Banff. I like this location as it was quiet, the hotel was clean and the rroms are clean. We upgraded out room to a mountain view and the balcony was massive with brilliant Mountain views. Good value for money and the breakfast in the morning was good too

  • Stayed August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank THECALLOWS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alta Loma California
Level 4 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 August 2007

Hotel was very worn looking. Needs a major facelift. For July it was very warm and the hotel does not hace air conditioning. The room was extremely hot. I was eaten alive by mesquitos while in the lobby accessing the internet which I was told I could access in my room. Not worth the $200+ per night we paid. Other places in town were a much better value for the same money. Would not recommend this hotel.

  • Liked — The staff was very friendly and helpful
  • Disliked — The hotel was worn looking, no ariconditioning no itnernet in room and mesquitos in the lobby
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank shirken3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Banff hotels

north carolina
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 July 2007

Rooms were unkept, hall traffic is unbearable, they have no airconditiong in the hotel and in July it is miserable. We opened windows for some relief only to hear laundry tubs crash into walls half the night. At six am laundry trucks pull in with back-up alarms sounding and doors and ramps slamming around. As soon as they left a bus backed in under our room and idled with deisel smoke pouring in. Never, ever would I make this mistake again!

  • Liked — no one thing
  • Disliked — everything inside the front door
  • Stayed July 2007, travelled with friends
    • Value
    • Check-in / front desk
    • Business service (e.g., internet access)
Helpful?
1 Thank russellNorthCarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2007

We stayed at the Inns of Banff July 16th and 17th. The hotel is one of the older hotels. Our room was quite large and clean and had a private balcony. We did not have AC and the weather was in the 90's. Ceiling fans would greatly improve the comfort of the rooms in the summer months.

We found out during our stay that for the price we paid we could have stayed at one of the much newer hotels that of course all had air conditioning. We would suggest that anyone looking to stay in Banff check out the newer hotels as they are very beautiful and the same price or lower than what we paid at the Inns of Banff.

The hotel restaurant is very average. The service was quite slow and the food was just ok.

If we ever come back to Banff we would not stay at this hotel.

  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cdmichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2007

After a long drive and unfriendly Park entrance people the staff here were refreshing. Adrian gave great info and was very polite and professional.

This was a wonderful vacation and your hotel was the "icing on the cake" We will return here as soon as possible and tell our friends about your hotel.

  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank tiggerOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
costa rica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2007

No air in room. Bugs came in thru hole in screen. No overhang on patio so rains into room. Dark rooms, LOW Popcorn Ceiling everywhere, impossible floor plan made it difficult to find rooms. Carpet seemed filthy so we left our shoes on. Room service dishes sat in hallway all night and most of the morning. Yuk!

  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank danifleur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Banff hotels
0.4 mi away
Fox Hotel & Suites
Fox Hotel & Suites
#12 of 33 in Banff
2,158 reviews
0.7 mi away
Banff Ptarmigan Inn
Banff Ptarmigan Inn
#26 of 33 in Banff
1,111 reviews
0.1 mi away
Rundlestone Lodge
Rundlestone Lodge
#6 of 33 in Banff
1,124 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Banff Inn
Banff Inn
#19 of 33 in Banff
803 reviews
0.5 mi away
Red Carpet Inn
Red Carpet Inn
#28 of 33 in Banff
637 reviews
0.1 mi away
Bumpers Inn
Bumpers Inn
#29 of 33 in Banff
189 reviews
Show Prices
Show Prices
Show Prices

Been to Inns Of Banff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inns Of Banff

Property: Inns Of Banff
Address: 600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #32 of 33 Hotels in Banff
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Inns Of Banff 2.5*
Number of rooms: 244
Official Description (provided by the hotel):
Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TripOnline SA, HotelQuickly, Ebookers, Cancelon and Evoline ltd so you can book your Inns Of Banff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Inns Of Banff Hotel Banff
Inns Banff
Hotel Banff

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing