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“Nice splurge option”

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Rimrock Resort Hotel
Ranked #3 of 32 Hotels in Banff
Certificate of Excellence
Orlando
Level Contributor
184 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Nice splurge option”
Reviewed 24 July 2014

We only stayed one night, so could not explore all the amenities of this hotel/resort, nor did we avail ourselves to all the tour services they offered. One reason, was our room had a great view and really comfortable chairs from which to enjoy it. The main disappointment was the pool, hot tub, etc are all indoors, which is understandable for the climate, but not much of an experience when the weather is great and views are close at hand...once we saw the location, we skipped it and headed back up to our room (Note:there may well be another pool that we did not find). I also liked the self-parking, which is covered and once you go "down" you can get pretty close to the lobby level. They do have a shuttle to downtown, but we didn't use that either. Basically, our experience was all about the room and its view, and although a little pricey, we knew what we were getting into. I'm sure you can stay other places for less, but am equally sure the quality of the overall product would be inferior as well, you know...get what you pay for...and we felt the Rimrock was worth the splurge.

Room Tip: Our room had a "mountain view", but since surrounded by mountains, they could all have.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank CharlieOrlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Value
  • Cleanliness
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Liverpool
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 402 helpful votes
Reviewed 24 July 2014

We stayed at the Rimrock for 2 nights in July and were really pleased with our choice. We had an absolutely fantastic view from or room - the only views that matched it where at the Fairmont Lake Louise and the Emerald Lake Lodge. The thing that stood out for us was the uniformly high standards of customer servie whether in the restaurants or dealing with the front desk,

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
7 Thank mike t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stonehaven
1 review
Reviewed 24 July 2014

The Rimrock is a lovely hotel that is perched on the side of sulphur mountain.
The views are spectacular.
I recommend trying to book a room that looks down the valley.
We have stayed in the grand view rooms which are outstanding but they are alittle bit more pricey. Would be maybe worth it if you have something special to celebrate.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Iain W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 July 2014

great hotel, great views! I asked for a surprise cake for my fiances birthday and the cake was delicious. Also they accommodated us earlier than the check in time which was great, cause we needed to rest! its so close to the hot springs and gondolas. Not a walking distance from downtown, but they have bus access passes.

Room Tip: pay for the view, its worth it. ( if u will be spending time in your room).
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Polar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, 31 July 2014
We are delighted that you enjoyed your most recent experience with us at The Rimrock.

Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them.

We are pleased to hear you were able to enjoy the Banff Gondola and the Upper Hot Springs which are located within walking distance from the hotel.

We do provide complimentary bus passes to all of our guests for the Roam Public Transit System. With the bus stop being right by the hotel it offers our guests a comfortable and easy commute into the town of Banff without having to worry about finding parking downtown.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
1 review
Reviewed 24 July 2014

Excellent service from start to finish, everyone was polite and were able to answer any questions we had. Only concern was my 12.5 yearr old daughter wasn't able to get a spa treatment as she was underaged. My 11 year old boy didn't want to leave.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Claudio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, 31 July 2014
We are delighted that you enjoyed your most recent experience with us at The Rimrock.

Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

The hotel is very nice, but it is pricey. The location is also excellent, and it was great to have bus service to the shopping area, but I think it is a little high for the stay. We were also by the elevator, so it wasn't as quiet as expected. We did enjoy the stay, but I think next time we will shop around for other hotels.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank N C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, 31 July 2014
We are delighted that you enjoyed your most recent experience with us at The Rimrock.

Please be ensured that we passed your comments onto our management committee.

We are pleased to hear you were able to take advantage of the complimentary bus passes we provide to all of our guests to the Roam Public Transit System. With the bus stop being right by the hotel it offers our guests a comfortable and easy commute into the town of Banff without having to worry about finding parking downtown.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tofield
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2014

For an expensive hotel the food was excellent as expected, and the staff were pleasant and helpful. The building however, was in need of some maintenance, including cleaning of the pool area. There were very few bath products provided, not enough for a whole family.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Katrina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, 31 July 2014
We are delighted that you enjoyed your most recent experience with us at The Rimrock.

Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them.

Please be ensured that we have passed on your concerns to our management committee.

We hope we will be able to welcome you back to the Rimrock Resort Hotel in the future.

Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service!

Yours In Hospitality,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rimrock Resort Hotel

Property: Rimrock Resort Hotel
Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Banff
#1 Business Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Family Hotel in Banff
#3 Spa Hotel in Banff
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Official Description (provided by the hotel):
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel

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