Upon arrival reception was friendly, made us feel welcome and made check-in a blast. Reception had everything at hand and had an answer for each question (i.e. which restaurant would you recommend for a budget dinner for 2 with a good setting whilst serving vegetables).
The room was clean and the hotel made a very valid active attempt to have us provide feedback (is there anything wrong in the room perhaps? ) during our stay. The washing basin did not seal properly and the water drained; the problem was rectified quickly. The facilities provided in the room was of good standard and we did not require anything else.
The hot-tubs were clean and a great experience (snowing while sitting in a hot-tub). Hotel towels are provided for the hot-tubs.
The ski lockers were clean, well ventilated and protected our equipment sufficiently.
The restaurant downstairs had great food and was something to look forward to each day. It had a decent variety of food served and service was good and friendly.
The wifi was always working and fast as well.
We will join the other visitors and come back time and time again.
- Official Description (provided by the hotel):
- Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more less
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- Also Known As:
- Banff Aspen Hotel Banff
- Banff Aspen Motel