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“Small and Cute”
Review of Banff Aspen Lodge

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Banff Aspen Lodge
Ranked #8 of 33 Hotels in Banff
Certificate of Excellence
canada north
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Small and Cute”
Reviewed 13 May 2014

Stayed March 2014. Nice hotel. We had a room on the ground floor facing the inner court/garden area. Quiet place. Hot tubs looked nice. Room was smaller. Kind of thought we were in a hotel in europe. Queen Bed with nice linens. Nice shower, very large. Very small bathroom, but served the purpose. Great buffet breakfast was offered and great service in the breakfast area. Breakfast seemed to be based on a very european style, which was fine with us. Good location. Parking good.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank northernboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review, 20 May 2014
Hi Northernboat

Glad to hear that you enjoyed your stay. We look forward to seeing you next time.
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1,433 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (281)
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Medicine Hat, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 10 May 2014

Stayed here for 3 nights, really nice hotel , great service , relaxing atmosphere. Location is perfect downtown is just a block away. Hot tubs were the highlight . Definitely will stay here again and thumbs up for the cleaning crew.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Bhawan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review, 12 May 2014
Hi Bhawan

Thanks for the review.

I will pass your kind comments on to our housekeeping team!

See you next time!!!
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Liverpool, United Kingdom
Level 5 Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 8 May 2014 via mobile

Don't even look anywhere else this is where you want to be! I cannot fault it! Awesome location, gorgeous huge rooms we had a room looking onto Banff ave the mountains where amazing. Great jacuzzi. Staff helpful & friendly. 100% will be returning! Love Banff.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hayley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review, 12 May 2014
Hi Hayley,

Thanks for your review. Glad to hear we are your choice hotel in Banff.

We look forward to seeing you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Wittenham, United Kingdom
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 May 2014

Thank you for a lovely stay. We arrived from England and having tried a number of hotels in Banff, the Aspen was definitely up there! The breakfast was fantastic and couldn't be faulted. The waiting staff were always very attentive and accommodating of our group of 8. The hotel is ideally situated from town, providing a nice walk into town. The ski buses collect you from the hotel up the road, a minor niggle but it would be nice if the buses stopped outside the Aspen. In places the hotel looks like it needs some attention, for example the elevator looks tired and the lampshade in our room was stained. These were minor issues though! The reception staff were friendly and helpful booking restaurant reservations for us. We absolutely LOVED the hot tubs. Overall we had an amazing holiday which was made even better by the Aspen.

Room Tip: Some of the rooms are outside. We stayed on the 3rd floor but I would avoid the ground floor as I im...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review, 6 May 2014
Hi Emma,

Thanks so much for your comments. I agree our elevator could definitely use some upgrades. I am happy to say that we have upgraded it to become digital, and we will be upgrading the interior this year. Next year the main components will be done as well.

Very glad that you and your group enjoyed your stay with us and we look forward to having you stay with us again.
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merseyside
Level 5 Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 April 2014

arrived early due to public transport, they did all they could to get us in the room earlier and placed our suitcases in secure place, very helpful. room lovely, great view and comfortable bed. close to town about a 5 min walk, would recommend hotel, very comfortable and helpful staff.

  • Stayed April 2014, travelled as a couple
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    • Cleanliness
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Helpful?
1 Thank hot17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review, 30 April 2014
I am glad you enjoyed your stay with us. We pride ourselves on our customer service and am pleased that you were able to experience our mountain hospitality.

We look forward to your next stay with us.
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Jersey, United Kingdom
Level 5 Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 April 2014

Great location on Banff avenue, spotless hotel with great amenities, though not evening meals which would be great I guess. Friendly, polite staff, especially Sue on reception who absolutely went out of her way to facilitate us. We stayed from 12 till 17 April.
We had an inside / outside room..... We took the elevator went outside looking down at jacuzzi / pool etc and had our room which was very big, 2 king sized beds, ensuite, extremely comfortable.
Breakfast....ll wow wow, really good service by servers and great selection. Alternative days we had grilled bacon, sausages and scrambled eggs alongside the cold buffet breakfast advertised, plus cakes. Local newspapers to hand also.

Room Tip: There may have been a fitness centre but the food was so good we didn't want to look for the fit...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Maureen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review, 30 April 2014
We are pleased to hear that you enjoyed your stay with us!

As always we look forward to seeing you again next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 April 2014

I really enjoyed staying here, it's a pretty close walk to downtown so it was nice to be able to leave our car and actually walk around. The rooms were very clean, bed and pillows were surprisingly comfortable for a hotel. The staff was accommodating and friendly. Awesome outdoor pool and hot tub. We would definitely stay here again!

Room Tip: Stayed on the 3rd floor, we had a beautiful view but I would probably want to be at the back of the...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kp233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, General Manager at Banff Aspen Lodge, responded to this review, 22 April 2014
We are glad you enjoyed your stay with us.

Looking forward to seeing you again next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banff Aspen Lodge

Property: Banff Aspen Lodge
Address: 401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#8 Family Hotel in Banff
#11 Romantic Hotel in Banff
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Banff Aspen Lodge 3*
Number of rooms: 89
Official Description (provided by the hotel):
Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more   less 
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Also Known As:
Banff Aspen Hotel Banff
Banff Aspen Motel

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