I have to say that I was expecting a much better room than what I paid for. My husband and I booked a room after scouring the internet for any summer specials. Justhotels showed a price of $219 for a "premium" room which we booked for $169. What we got was just 1 queen sized bed with a small sitting area on the ground floor... Wow. Really? This is premium. Please. People were walking back and forth across the grass in front of our room constantly, there was no "balcony" as advertised and it was pretty basic accommodations.
When we settled into our room I was pretty ticked, thinking we had booked a nice room when it was pretty standard. Best Western motel standard. No one should be charged $219 for this room ever.
If you want internet you have to pay for that as well. $5 for an hour or $10 per day. Nice. I used my husband's 3g to check the hotel website, and what do you know I find this special being advertised.
Frugal Days - Celebrate 125 Years of Banff National Park
Frugal Days are back at the Banff Aspen Lodge to celebrate 125 years of Banff National Park. Premium room rates starting at $125 on select dates throughout the summer months~
**Book now to receive Incredible Savings...
All taxes included in the above rates
**Room rates include our Canadian Rockies Continental Breakfast and parking**
I wanted to inquire as to why we were paying far more than the current special, after already receiving a special which was to be the "best deal". Yet it was $30 more than the advertised hotel special on their website.
I was getting ready to check out when the cleaning people barged in and were shocked to see me there. Did they not realize I was checking out? It's only 10 am and they are trying to clean before I left? Rude.
At the reception we asked why we were paying more than the current rates and the staff had nothing to say. We had booked 3rd party and they wouldn't change our rate now. So they basically PRETENDED the prices were more, had a 3rd party show a partial discount, but then if you booked with the hotel directly you would have gotten an even lower price. This is shameful and a poor way to do business.
Needless to say after feeling pretty deceived and ripped off we will not be back.
- Official Description (provided by the hotel):
- Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, Evoline ltd, HotelQuickly, HotelsClick, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your Banff Aspen Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Banff Aspen Hotel Banff
- Banff Aspen Motel