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Tunnel Mountain Resort
Ranked #20 of 34 Hotels in Banff
GreenLeadersSilver level
Reviewed 4 July 2014

This resort is really a collection of room types with a few extras like customer laundry facility (coin operated), pool and spa. Was only there for two nights and didn't use any of it. I was there with friends and we had three rooms, two were one bedroom suites and the other was an executive suite. The difference being the executive suite had a steam shower and a whirlpool tub whereas the one bedroom suites had a sitting room area and a kitchen. Unless you are a gadget freak save some money and go for the one bedroom suite. A long walk to the town centre but there is a bus stop right outside the hotel which takes you into town, $2 each way per person. If you get a front facing room you get a balcony with a view of the mountains, if the tree lined sidewalk isn't in the way. We liked this hotel.

Room Tip: If you are there more than a couple of days get a multi-day pass for the bus, $5 i think.
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  • Stayed: June 2014, travelled with friends
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Thank MalG1788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 July 2014

The officious female from NZ was clearly on auto pilot when she "welcomed" us. Her matter-of-fact statement "We will charge your credit card a CAD200 deposit (CAD50/night) in case of any damage" came as a surprise. She insisted it was standard in Canada, but in three weeks' travel around western Canada, we had not experienced this. We had requested a quiet room, but our "executive" king suite was next to the road. The windows were reasonably sound proofed, but spending any quality time on the balcony was impossible. The only secure way of airing the room at night was by using the loud A/C. An ash tray is provided on the balcony, implying that smoking is allowed. However, the in-house brochure states: "Smoking outside of your unit is permitted, more than 5 meters from any door, window or air intake. A $250 charge will be added to your bill should you smoke in your unit." As the balcony is quite small, you' d better not smoke there, despite the ash tray!

The "executive" suite was spacious enough and had a fridge and microwave oven. No crockery nor cutlery was provided, so obviously any form of cooking is discouraged. The room was clean, but the decor and furnishing had clearly seen better days. The steam shower is a joke in a warm July. We did not use the pool or spa facilities. The 25-minute walk into town is inconvenient, particularly having to walk back up the steep hill. Our stay on the whole was OK, but we would not choose to stay here again.

Room Tip: Try to get a room away from the road.
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  • Stayed: July 2014, travelled as a couple
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Thank IgelEye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

We stayed here for two nights on a touring trip and would happily have stayed for longer. Our accommodation was excellent - very clean and roomy with everything we might need. Unfortunately the main pool and sauna were closed while we were there but the smaller pool was available. Would certainly stay here again as the location is excellent with many attractions nearby. The woodland setting is spectacular!

  • Stayed: June 2014, travelled with friends
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1  Thank katieb110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014 via mobile

The executive suite was nice and roomy. The place was not as clean as it could have been, but it was ok. The steam shower was a nice feature. The deck offered some mountain views. Parking was a serious issue. If you get there late, be prepared to walk a ways to your car. For the money it is a good deal though. Close to town, but far enough away to enjoy peace and quiet.

Stayed: June 2014, travelled as a couple
1  Thank Tucker1221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

Room faced the road which was a shame and even though it was gone 3pm when we got there we couldn't check into our room until 4pm and had to sit outside waiting - check in staff was not the most welcoming of people. Room was tired and in need of renovation and there was no air con in the bedroom and no shower gel.

  • Stayed: June 2014, travelled as a couple
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Thank Millimad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

3 rooms in Banff--bedroom, tiny but full-featured kitchen, living/dining room with mountain-view patio--for $115/night?! Yes, the bedroom was very close to the parking lot, the overpriced firewood was wet and smoked up the place, and the furnishings were worn. But this place was very comfortable, the staff were friendly and eager to help, and we saved a ton of $ by making breakfasts and trail lunches ourselves.

  • Stayed: June 2014, travelled as a couple
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Thank ed_wil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

More than we expected. Will return again. Great therapy for the soul. We loved our cabin with such a magnificent view of the mountains and the town of Banff. Wild life passed in front of us as we sat on our couch. Staff was friendly and very helpful. A wonderful experience.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tunnel Mountain Resort

Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
Price Range: £62 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tunnel Mountain Resort 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more   less 
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Also Known As:
Tunnel Mountain Hotel Banff
Banff Tunnel Mountain Resort
Banff Tunnel Mountain Chalet Hotel
Tunnel Mountain Chalet
Tunnel Mountain Banff

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