We stayed in a condo style room, which was very spacious. Unfortunately, it was missing some very basic utensils from the kitchen (no strainer for pasta) etc. None of the window covering blinds worked and most everything other than the bed sheets and towels was seriously in need of a deep cleaning. This was not acceptable given the room rate was equal to the five star hotels within Banff.

Our group of 6 adults enjoyed this property. You do need a car. Kitchen, two bedrooms and double sofa bed in the
Lounge room. We enjoyed the fact we had a small balcony where we could sit and enjoy the evening before the late sunset. Indoor pool we didn't use, but families seemed to love it. Out of town , but in a lovely mountain location.

My husband and I have booked on a couple different of hotel discount websites 15 or so times. This time we had come across "Tunnel Mountain Resort"; it pictured very nicely. Therefore, we had high expectations for the property.

Arrival/check in was fast. No complaints.

The rooms are very dirty and need a deep cleaning or a reno!! The bathroom had hairs all over the bath tub/shower and even on the towels. Some of the towels even had yellow staining on them!! YUCK!

Kitchen utentisel did not seem clean the spouge they provide to clean was very old! The cloth chair covers were very badly stained and need to be replaced. The metal on the chairs were so gross the dog wanted to lick them!!!

The Sofa couch does not come with bedding.

Upstairs in the loft was two old double beds. The top cover smelled of pee. There was no side tables. Stairs are very steep.

This hotel should be rated as a two star and the room was definitely not worth $300!

The location of our unit was nice at the corner of the property near the walking path. So that was a plus.

Did not spend much time in the room given the location which is really too bad because we came out to celebrate our 8 year wedding anniversary. Would not recommend nor return. Next time we will be checking out Hidden Ridge Resort.